- Percepta (Remote, OR)
- Senior Manager , Global Business Development and Client Services At Percepta, we bring first-class service across each market we support. As a Senior ... of a unique culture What You'll Be Doing The Senior Manager of Global Business Development and...business and embedded base programs * Act as the Voice of the Customer with internal resources to coordinate… more
- GXO (Charlotte, NC)
- …full potential.Are you ready to take your career to the next level? As the Senior Manager , S2C Process Excellence you will drive strategic initiatives across the ... sourcing, contracting, and supplier onboarding processes by employing methodologies such as voice of the customer surveys, root cause analysis, and data evaluation.… more
- DCS Corp (Bedford, MA)
- DCS Corp has an exciting opportunity for a Senior Security Assistant providing support to the Air Force Life Cycle Management Center/PEO Digital Directorate ... (AFLCMC/HB). The Air Force Program Execution Office for PEO Digital (AFPEO/HB) has the...security functions under the direction of the activity security manager without regard for job series or title or… more
- PwC (New York, NY)
- …individuals to be successful and progress in our careers, now and in the future.As a Senior Manager , you'll work as part of a team of problem solvers, helping to ... management level include but are not limited to: Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. Deal… more
- Russell Tobin & Associates (New York, NY)
- …of 6+ advisors. This person will oversee customer service workload, be the line manager for the Customer Care Advisors and Senior Advisors, own the supply ... Russell Tobin is looking to hire a Customer Care Manager for a luxury makeup and skincare company in...behavior and its impact and expressing ideal outcome Supports Senior Advisors with the Quality Assurance program … more
- Fidelity TalentSource LLC (Boston, MA)
- …will be a subject matter expert on the HR team, advising HR partners and senior leaders to deliver pay programs and solutions in support of strategic objectives. You ... are passionate about building consultative partnerships with HR, Finance and senior business leadersYou enjoy working on initiatives and programs that often… more
- Fidelity TalentSource LLC (Boston, MA)
- …subject matter expert on the HR team, working closely with HR partners and senior leaders to provide the consulting and leadership required to deliver pay programs ... are passionate about building consultative partnerships with HR, Finance and senior business leadersYou enjoy working on initiatives and programs that often… more
- Percepta (Mahwah, NJ)
- …services for ownersProvide highest level of customer support through omni-channel solution ( voice calls, emails, chat, and SMS)Answer questions to Volvo Car owners ... issuesMake all reasonable efforts to ensure customer satisfactionEscalate issues to senior team membersBe responsible for proper documentation and coding in Volvo… more
- Percepta (Mahwah, NJ)
- …ProgramEmployee Discount ProgramTraining and Development Programs (Percepta College)Employee Rewards Program (Perci Perks) Sign-on Bonus:$500 sign-on bonus after 30 ... for ownersProvide the highest level of customer support through omnichannel solutions ( voice calls, emails, chat, and SMS)Answer questions to Volvo Car owners and… more
- Vivint (Lehi, UT)
- …tactical steps in the roadmap. Primary Responsibilities: + The individual will manage the Voice of Customer (VOC) program at Vivint to provide sources of truth ... evaluating the objectives and cadence of the existing VOC program to ensure alignment with company and team priorities....internal strategy team. + Experience in regular updates to senior executives (VP and above) at a mid-to-large company,… more
- Google (Boulder, CO)
- …experience managing cross-functional or cross-team projects. + Experience running a Customer Voice program . Preferred qualifications: + Experience with Voice ... to standardize and scale this insights-creation process. As a program manager on this team you are... Manage key strategic initiatives in a multi-year, leadership-sponsored program centered around upleveling user voice insights… more
- Amazon (Seattle, WA)
- …hard, have fun, and make history. Amazon is seeking to hire a Sr. Program Manager to join the Amazon Selling Partners Voice of Customer program team. ... experience, associate performance, and operational efficiency. As the Sr. Program Manager , VOC, you will leverage this...and own, create and execute the strategy of the Voice of Customer program for Selling Partners.… more
- Amazon (Seattle, WA)
- … Voice of the Customer (VoC) domain, we are looking for a passionate and seasoned Program Manager to oversee the Voice of the VoC Training and User ... of the team that broadly supports the defect detection ( Voice of Customer or VoC), root cause identification and...full customer experience and economic impact of defects, and program piece to maintain and optimize defect elimination process… more
- Amazon (Seattle, WA)
- Description Alexa Smart Home Voice Experience is hiring a Software Development Manager (SDM) to lead a team of skilled engineers working to enable the next ... strict phrasing or burdensome manual set up. As a manager on the Voice Experience Team, you'll...and livesite operations - Experience partnering with product or program management teams - Experience designing or architecting (design… more
- DoorDash (New York, NY)
- …will drive volume growth and retain existing volume. This role will report into a Senior Manager on our Voice Experience team in our Customer Experience ... team is responsible for the overall quality of the program , ensuring that we are able to deliver a...reliably as possible. About the Role We're hiring a Manager , Voice Experience, who will work closely… more
- REI (Seattle, WA)
- …This strategic leadership position is accountable for building and overseeing a comprehensive Voice of Employee program , fostering a culture of engagement, and ... Way (team leadership, coaching and development responsibilities for this " manager of staff")** + Develops and communicates a vision...Develops and communicates a vision and strategy for the Voice of Employee program + Provides leadership… more
- Leidos (Arlington, VA)
- **Description** The Leidos Digital Modernization sector has an opportunity for a Voice and Data Engineer at The Pentagon, National Capital Region. If this sounds ... meaningful career, share your resume with us today! **Summary:** Voice Data Engineer in support of the AFNCR IT...Data Engineer in support of the AFNCR IT Services program . The AFNCR IT Services program provides… more
- Safran (Santa Maria, CA)
- Senior Program Manager M/F Company :...Serve as primary liaison with Executive Management * Provide the Voice of the Customer (VoC) * Enable flow down of ... * Support, aide in the design, and manage the **Complementary Description** The Senior Program Manager has program performance and P&L responsibility for… more
- Amazon (Bellevue, WA)
- Description Amazon Air (AIR) is seeking a Senior Program Manager of Aviation Cargo Operations to lead the development of AIR's aviation-centric cargo ... programs and initiatives. The Senior Program Manager serves the...integrated AIR cargo ops strategy, organizing a cohesive standardized program , and acting as a single voice … more
- Amazon (Nashville, TN)
- Description Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, ... conception to completion. We are actively seeking an experienced ( Senior ) Program Manager with a...Last Mile organization. This individual will serve as the ' voice of the customer' for our organization to ensure… more
