- Northern Quest Resort & Casino (Airway Heights, WA)
- …a good attendance record. Ensure control/protection of company assets. Supervises PBX Operators and Reservations Agents. Monitor hotel's reservation activity and ... on scripted sales techniques. Ensure properly trained staff is present to service the guest and that the necessary timely performance of hotel interrelated… more
- Kimpton Hotels & Restaurants (Winston Salem, NC)
- …Guests feel it; you'll feel it too. What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message ... service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal… more
- Residence Inn Portland/Scarborough (Scarborough, ME)
- …is a part time position. Afternoon and weekend availability preferred.** The Guest Service Agent is responsible for providing attentive, courteous and efficient ... service to all guests during check-in, throughout their stay,...with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are… more
- Kimpton Hotels & Restaurants (Santa Barbara, CA)
- … Service Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding ... service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. This is a part time position. Some of your… more
- Vail Resorts (Vail, CO)
- …and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel ... dining, Rock Resorts Spa and fitness center. **Job Summary:** PBX Operators are responsible for providing the Guest's first...needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions… more
- The Walt Disney Company (Kapolei, HI)
- …Guests with pre-arrival needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions and ensure their ... experience- requires use of internet and other application systems + High guest service expectations, initiative and ability to hold a conversation with a Guest +… more
- Omni Hotels (Amelia Island, FL)
- …the service recovery process. + To be thoroughly knowledgeable of all Front and PBX Moments of Service scenarios, and execute to standard. + Be familiar with ... enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full- service spa, endless dining options and family-friendly activities. Omni… more
- Omni Hotels (Austin, TX)
- …the service recovery process. + To be thoroughly knowledgeable of all Front and PBX Moments of Service scenarios, and execute to standard. + Be familiar with ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...Omni Hotels & Resorts is seeking anOvernight Front Desk Agent for the beautiful new Barton Creek Resort &… more
- Omni Hotels (Orlando, FL)
- …the PBX department. + To be thoroughly knowledgeable of all Front Office and PBX Moments of Service scenarios. + Be familiar with all systems and equipments ... Club). + To be familiar with the inter-relationship between the different departments ( PBX , Guest Service , Housekeeping, F&B outlets, Gift shop, and Purchasing).… more
- Omni Hotels (Atlanta, GA)
- …the service recovery process. + To be thoroughly knowledgeable of all Front and PBX Moments of Service scenarios, and execute to standard. + Be familiar with ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...front office SOP's. + To be thoroughly acquainted with PBX Operator duties. + Be familiar with emergency procedures… more
- Zoom (Richmond, VA)
- Job Description As a Zoom Virtual Agent , AI Sales Specialist, you will be at the forefront of driving sales and revenue growth through Zoom's virtual agent ... to grow awareness, adoption, and deployment of Zoom Virtual Agent (ZVA) across current Zoom customers as well as...our global company discover new ways to sell our service and drive new business initiatives + Work closely… more
- Omni Hotels (San Diego, CA)
- …the service recovery process. + To be thoroughly knowledgeable of all Front and PBX Moments of Service scenarios, and execute to standard. + Be familiar with ... working for a company with a reputation for exceptional service . The Omni San Diego Hotel at the Ballpark's...front office SOP's. + To be thoroughly acquainted with PBX Operator duties. + Be familiar with emergency procedures… more
- Kimpton Hotels & Restaurants (Charlottesville, VA)
- … Service Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding ... service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. **Some of your responsibilities include:** + Review… more
- Kimpton Hotels & Restaurants (Santa Barbara, CA)
- … Service Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding ... service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. This is a part time position. **Some of your… more
- Army Installation Management Command (Honolulu, HI)
- Summary Serves as a Hotel Customer Service Agent for the Front Office Department of the Hale Koa Hotel. This is an open continuous announcement. Resumes are only ... will be considered. Responsibilities Serves as a hotel customer service clerk at a lodging property having in excess...normally associated with front desk operations as desk clerk, PBX services, reservations, activities, and security for the main… more
- Omni Hotels (Houston, TX)
- …Moments of Service and Standard Operating Procedures. + Understand all Moments of Service for PBX , Guest Services and Front Desk. + Preparation of daily ... recovery process. + To be thoroughly knowledgeable of all Front and PBX Moments of Service scenarios, emergency procedures and execute to standard. + Be familiar… more
- Sage Hospitality Group (San Francisco, CA)
- **Why us?** Hotel Zeppelin is seeking a full-time Front Desk Agent to join our team in serving guests with creativity and passion! Work Where You Belong! **Hotel ... in which we live and work. By providing genuine service we build relationships with our guests and value...responses, in person and on telephone. + Operates the PBX equipment by accepting incoming calls, assisting outgoing calls,… more
- Hilton (Las Vegas, NV)
- …and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a Telephone ... calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing… more
- Sage Hospitality Group (Alexandria, VA)
- **Why us?** Sage Hotel Management is currently seeking an experienced Guest Services Agent at Morrison House Autograph Collection Hotel, in Alexandria, VA. At Sage ... business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will...responses, in person and on telephone. + Operates the PBX equipment by accepting incoming calls, assisting outgoing calls,… more
- Sage Hospitality Group (Estes Park, CO)
- **Why us?** The Iconic **Stanley Hotel** is seeking an experienced **Front Desk Agent ** to join their team! As part of Sage Hospitality Group, we passionately strive ... in which we live and work. By providing genuine service we build relationships with our guests and value...responses, in person and on telephone. + Operates the PBX equipment by accepting incoming calls, assisting outgoing calls,… more
