- TECO Energy (Ybor City, FL)
- …opportunities available in all of these locations. TITLE: Information Technology Infrastructure Library ( ITIL ) Process Analyst Sr and Consultant ... POSITION CONCEPT The Information Technology Infrastructure Library ( ITIL ) Process...maintaining service management tools, Configuration Management databases ( CMDB ) and other process management tools. *… more
- Chenega Corporation (St. Louis, MO)
- …version control and documentation of changes to CIs + Coordinate with other ITIL process managers to ensure smooth integration of configuration management ... the development, management, and maintenance of the Configuration Management Database ( CMDB ) within the organizations ITIL framework. Responsibilities + Ensure… more
- Capgemini (Atlanta, GA)
- **Job Title** : Senior Service Management Consultant - IT Workflows / CMDB /CSDM **Location** : Chicago, IL; Atlanta, GA; Houston, TX; Dallas, TX; New York, New ... and relationships in ServiceNow. Implement and maintain Discovery and Service Mapping to populate and update the CMDB...used for verification, including during the hiring and onboarding process . Click the following link for more information… more
- CACI International (VA)
- …is seeking a CMDB Data Configuration Manager in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of ... IT services from an in-house, base-centric delivery model to an advanced enterprise service delivery model. The CMDB Data Configuration Manager is responsible… more
- Insight Global (Seattle, WA)
- …a gap analysis to identify missing Configuration Items s or incomplete relationships in the CMDB . For example, if a service is listed but the underlying apps or ... To learn more about how we collect, keep, and process your private information , please review Insight... components (servers, networks, storage, databases). Knowledge of IT service management (ITSM) frameworks, such as ITIL .… more
- MUFG (Jersey City, NJ)
- …and CMDB capabilities and contributing towards transformation of IT Service Delivery while supporting current state. Candidate must have a strong functional ... and technical understanding of ServiceNow's on-prem and cloud discovery, management of CMDB and Service Management (ITSM). This individual needs to have a… more
- The Hartford (Columbus, OH)
- …technical certifications for Amazon Web Services (AWS) services and/or Google Web Service (GCP); ITIL v4 foundations; ServiceNow Implementor, Developer or ... team as we help shape the future. The ServiceNow CMDB ITOM Engineer is responsible for enhancing the health...knowledge of English Language (Verbal and Written); excellent customer service skills + General knowledge of infrastructure … more
- Insight Global (Vernon Hills, IL)
- …. To learn more about how we collect, keep, and process your private information , please review Insight Global's Workforce ... leading development, implementation, and maintenance of advanced configuration -Experience with CMDB -Experience monitoring lifecycles of CI's - ITIL principles… more
- NBC Universal (Englewood Cliffs, NJ)
- …UCMDB, ADDM, etc., for CMDB /Asset Management + Strong understanding of IT infrastructure , data management, and ITIL processes + Keeping abreast of ... team of varying skillsets and proficiencies, including the ability to relate complex information and business process needs to technical, non-technical as well… more
- Insight Global (Johnston, IA)
- …and governing large scale CMDB solutions - Deep understanding of ITIL v3/v4 (configuration management & event management) service asset & configuration ... will architect, implement, and govern the Configuration Management Database ( CMDB ) and Common Service Data Model (CSDM)...To learn more about how we collect, keep, and process your private information , please review Insight… more
- TECO Energy (Ybor City, FL)
- …QUALIFICATIONS Education Required: Bachelor's Degree in Computer Science, Business Management, MIS, Information Technology or a computer technology related ... **Title:** Technology Asset & Vendor Management Analyst, Service...inquiries and workload filtering utilizing our support tools (ServiceNow, CMDB , Express Metrix, IT Asset Management Tools, Service… more
- SAP (Herndon, VA)
- …with business needs, CMDB processes, and platform best practices + Prepare process documentation, workflows, use cases, test cases, and user guides + Prepare and ... ServiceNow configurations and customizations or similar platforms + Experience with ITSM service catalog design and CMDB data requirements + Hands-on experience… more
- CACI International (VA)
- …**The Opportunity:** CACI is seeking a Technical Writer in support of the Enterprise Information Technology as a Service (EITaaS) contract with the ... documents, detailed design documents, implementation plans, training, user guides, process documentation, and standard operating procedures for CMDB -related… more
- GovCIO (Doral, FL)
- …Play a critical role in maintaining the integrity and accuracy of an organization's IT infrastructure and service information + Lead and mentor junior team ... members, drive process improvements, and ensure that configuration data is consistently...the accuracy and completeness of the configuration management database ( CMDB ), ensuring that all IT assets, configurations, and relationships… more
- Huntington Ingalls Industries (St. Louis, MO)
- …* Partner with the IT Asset Management team to identify and recommend process and technology automation improvements to current state processes. * Evaluate ... to monitor the completeness and accuracy of data within CMDB . * Advise government on enhancements to Service...10 years relevant experience. * In-depth knowledge of the ITIL framework and its application to configuration management processes.… more
- ManTech (Doral, FL)
- …and accuracy of an organization's IT infrastructure and service information , with a deep understanding of ITIL -informed best practices. + Leads and ... mentors junior team members, drives process improvements, and ensures consistent reliability and up-to-date configuration data. + Manages the accuracy and… more
- MIT Lincoln Laboratory (Lexington, MA)
- …take charge of a transformative initiative that builds on the success of our Information Technology Service Management (ITSM) module implementation. We are ... the platform to deliver an employee-focused portal designed to centralize service requests, provide a seamless and consistent user experience, streamline critical… more
- Kemper (Downers Grove, IL)
- …that delivers on our promises._ Kemper is seeking to hire a Director of Service Management at our corporate Chicago or Downers Grove, IL location. The position ... reports to the VP of IT Infrastructure , and you will be responsible for ownership and...will be responsible for ownership and oversight of ServiceNow, Process Oversight, and Governance of associated ITSM process… more
- V2X (Springfield, VA)
- …functional capabilities in one or more of the following modules: Incident, Change, Service Catalog, CAM, PPM, CMDB , HAM, etc. + Gathering and documenting ... obtain and maintain a Counterintelligence (CI) Polygraph. SKILLS & TECHNOLOGY USED: + DoD/IC process engineering, business...one or more of the following modules: Incident, Change, Service Catalog, CAM, PPM, CMDB , HAM, etc.… more
- Norfolk Southern (Atlanta, GA)
- …service impacting issues. **Education Required** ⦁ Bachelor's degree, preferably in Information Technology **Experience Required** + 5+ years of experience ... IT environment. + 3+ years of experience supporting, optimizing and maturing both service management, CMDB , and Asset Management practices. + Experience with… more