- Randstad US (Alexandria, VA)
- service desk manager . + alexandria , virginia + posted 7 days ago **job details** summary + $48 - $57 per hour + contract + bachelor degree + category ... occupations + reference1050857 job details job summary: The IT Service Manager oversees service and...and five years of work experience in an IT service desk environment or any equivalent combination… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** We are currently seeking an Enterprise Service Desk Manager with who will provide oversight in ... experience and relationship management, and prioritizing and allocating workflow. The Enterprise Service Desk Manager will ensure the service desk… more
- General Dynamics Information Technology (Colorado Springs, CO)
- … Desk Manager ** Seize your opportunity to make a personal impact as a Service Desk Manager for Enterprise IT Solutions in Colorado Springs, CO. GDIT ... leader in Defense IT Systems Integration and Services is seeking a Service Desk Manager ensure outstanding customer satisfaction by maintaining strong… more
- University of Washington (Seattle, WA)
- …excitement, artistic pursuits and natural beauty. **UW Bothell Information Technology is seeking a Service Desk Manager to join our team.** The manager ... Team. This is a hands-on leadership position; technical acumen is essential. The Service Desk Manager will be responsible for multiple staff members who… more
- Red River (Lexington, MA)
- Red River is seeking a Service Desk Manager to join our growing team! This individual will lead a team of technicians and engineers supporting all Red River ... Managed Service clients. The SD Manager is responsible for the day-to-day operations of the service desk and ensuring processes and procedures are in… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift (Clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance ... Type of Travel: None Anticipated Posting End: The Integrated Service Center Account Manager will provide front...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- Three Saints Bay (Battle Creek, MI)
- **Technical Service Desk (TSD) Manager - Battle Creek (3720)** Location **Battle Creek, MI** Job Code **3720** \# of Openings **1** Apply Now ... a Federal Government Contractor industry leader, is seeking a Technical Service Desk (TSD) Manager **POSITION RESPONSIBILITIES:** * Coordinating work efforts… more
- BCMC (Arlington, VA)
- …cyber capabilities to address emerging threats. We are seeking a System Operations (SysOps) Service Desk (SOSD) Deputy Manager who reports to the Director ... of Technical Services. The SOSD Manager is expected to be process oriented and accountable...and accountable for the overall success of the SysOps Service Desk . Responsibilities Include: - Manage SOSD… more
- University of Miami (Miami, FL)
- …University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Sr. Manager , IT Service Desk . The Sr. Manager , IT ... of the Help Desk , including prioritizing and delegating tasks. + Monitor Help Desk metrics to ensure that service level agreements (SLAs) are met. + Ensure… more
- Deloitte (Rosslyn, VA)
- …Work You'll Do + Managing and overseeing the daily operations of the IT service desk , including incident management, service requests, and user support. ... + Developing and implementing service desk policies, procedures, and best practices to ensure efficient and effective service delivery. + Leading and… more
- MPR Associates (Alexandria, VA)
- …a full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes ... resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager , and higher tier support to escalate and resolve more… more
- ManpowerGroup (Richmond, VA)
- …Resets Answer general IT questions Mentor junior Service Desk Agents Work with Service Desk Manager to monitor team performance Monitor Service ... We are seeking an experienced Senior Service Desk Analyst. The ideal candidate brings proven problem-solving experience and the ability to thrive in a highly… more
- Groupestahl (Masontown, PA)
- …printing. Qualifications What you'll be doing: This position reports directly to the Service Desk Manager . The ideal candidate is hard-working, focused, ... between yourself, the Service Desk team and the Service Desk manager . + Modify configurations, utilities, software settings, etc. for company… more
- PruittHealth (Norcross, GA)
- …resolved 9. Handle any Incidents or Service Requests assigned by their IT Service Desk Manager or Executive Director 10. Proficient utilizing Active ... **JOB PURPOSE:** The IT Service Desk Technician's role provides technical support to all PruittHealth partners and PruittHealth Contractors facing problems… more
- State of Massachusetts (Chelsea, MA)
- …messaging (outlook issues), network issues, and Telecom. The intern will work closely with the Service Desk Manager . The primary work location for this role ... and visitors to the Commonwealth of Massachusetts. *About the Role* The*EOTSS Service Desk team*is responsible for creating, troubleshooting, escalating, and… more
- General Dynamics Information Technology (Washington, DC)
- …to HOW A PROGRAM MANAGER WILL MAKE AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 ... opportunity to make a personal impact as a Program Manager . GDIT is your place to make meaningful contributions...1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily… more
- Win (Women In Need) (New York, NY)
- Job Title: IT Service Desk Analyst Department: Information Technology Reports To: IT Service Desk Manager The IT Service Desk Analyst will be ... This includes, but is not limited to, providing remote and in-person Service Desk support, setup/installation/upgrade of IT equipment and software, and… more
- TEKsystems (Louisville, KY)
- …general telephone support; * Participation in various research projects, as requested by the Service Desk manager ; * Meeting of performance standards as set ... effectively. Escalates trouble calls to appropriate second level resources or to Service Desk leadership; * Enters into the service management tool and… more
- Robert Half Technology (Baton Rouge, LA)
- Description We are offering an exciting opportunity for a Service Desk Manager in Baton Rouge, LA. This role involves the oversight of both on-site and ... remote team members, with a focus on server and networking support in an enterprise environment. The successful candidate will be adept at using a range of software and systems, including Cloud Technologies, CRM, Database, EO/IR systems, Epic Software, and… more
- Barnes & Thornburg LLP (Minneapolis, MN)
- … Desk Specialist Minneapolis,MN SUMMARY: Under the direct supervision of the Service Desk Manager and according to established Firm policies and ... procedures, the Service Desk Specialist is responsible for the Firm wide support to our end users. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Provide support via… more