- Amentum (Quantico, VA)
- …certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician ( Senior ) will provide support to end ... We are searching for a Top Secret cleared Help Desk Technician ( Senior ) to join our team...zero-trust framework to users. You will provide direct Help Desk support , both in person and virtually,… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- BAE Systems (Columbia, SC)
- …be available based on position level and/or job specifics. ** Service Center Senior Support Desk Analyst** **116035BR** EEO Career Site Equal Opportunity ... team! BAE Systems is seeking a motivated and experienced Senior Systems Administrator to join our Service ...scale enterprise environment); AND + Minimum 4 years IT service center support experience. **Skill Sets Anticipated**… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various applications, password ... in the use of computers in order to provide initial system telephone support service . Experience in utilizing a call-tracking tool is desired. + Basic knowledge… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... Business Administration or a related field + 8+ years of experience in service desk operation, leading IT support teams and delivering high-quality end-user … more
- City of New York (New York, NY)
- …inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Vendor Management Specialist. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …any issues which inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking Senior Analyst / Engagement ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... . In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and...Tier 0 - 2 (and select Tier 3) operations support . This role also works closely with staff and… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- NTT America, Inc. (Oklahoma City, OK)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate- Healthcare Clinical Service Desk - Call Center- ... clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders. **Job Responsibilities Include**...position will be a part of our Provider Clinical Service Desk , as an agent primarily handling… more
- NuAxis Innovations (Washington, DC)
- **Help Desk Senior Specialist II** Location **Washington,...face to face and/or via remote access + Resolve service tickets or escalate to other support ... Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply...may be partially or fully diverted to Tier I support **Essential Functions:** + Provide onsite desk -side… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Lead - Senior ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support...escalated issues, mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a point of… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Supervisor ( Senior ) - (626) Share this job as...I/II service delivery. Operate the service desk and desk side support in order ... in your status update to LinkedIn. Job Title Help Desk Supervisor ( Senior ) Location Randolph Air Force...and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... day-to-day help desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and leadership ability to… more
- ManTech (Doral, FL)
- **MANTECH** seeks a motivated, career and customer-oriented ** Senior Enterprise Service Desk Technician** to join our team in **Doral, Florida.** ... and manage small-to-medium-sized projects and initiatives focused on improving Enterprise Service Desk processes through efficiency and innovation. + Conduct… more
- Amentum (Chantilly, VA)
- Amentum is seeking a **Help Desk Manager Senior ** to support our **FEDSIM United States Army National Guard (G2 IS3)** contract. **Responsibilities:** + ... compliance with authentication, security, and access control standards. + Directs help desk support for application development, testing, and execution, managing… more
- BAE Systems (Columbia, SC)
- …ready for a new and exciting career, come join our team! BAE Systems is seeking a Service Desk Manager to provide support to our government customer on an ... Manager will be responsible for overall management, support , and coordination of 24x7 Service Desk providing Tier II level IT support and event… more
- Amentum (Washington, DC)
- Amentum is seeking a ** Senior ** ** Desk Officer** to support our US Department of Energy and Counterintelligence (DOE-IN) contract. Positions will be based in ... the Washington, DC area. **Responsibilities** Serves as Desk Officer, specific duties and functions include, but are not limited to, the following: + Daily case… more
- Eliassen Group (Washington, DC)
- ** Senior Help Desk Engineer** **Washington, DC** **Type:** Contract-to-Hire **Category:** Support **Industry:** Government **Reference ID:** JN ... of IT solutions and services, dedicated to delivering exceptional support and innovative technology solutions to their customers. They...lifecycle refresh activities. + Update the status of queued service requests in the IT service management… more