- Monster (Chicago, IL)
- Title: Service Desk Analyst Tier 2 Location: Chicago, IL Duration: Direct Hire Compensation: $60,000 - $70,000 per year Work Requirements: US Citizen, GC ... Holders or Authorized to Work in the US Service Desk Analyst - Tier 2 Job Summary: The Service Desk Analyst serves as the first point of contact for… more
- Monster (Montgomery, OH)
- …Cincinnati Ohio 45249 Onsite Requirements: 5 years managing identity management platforms 3 years' service desk tier 2 or higher RMM and/or Intune experience ... Google Workspace, etc.) 1 Year deploying applications through RMM and/or Intune 3 Years of Service Desk Support at a Tier 2 or higher level 1-2 Years of… more
- Monster (Orlando, FL)
- …smooth day-to-day operations. This role requires a balance of customer service , technical troubleshooting, and proactive support for both hardware and software ... complex issues when necessary. Participates in the day-to-day operational support and service delivery of the IT Operations by monitoring and responding to IT… more
- Monster (Lewisville, TX)
- …by answering and responding to incident and service requests submitted via the Service Desk Portal, phone call, e-mail, and in person. Ensures that incident ... functions efficiently. Performs diagnostics and analysis in partnership with other Service Desk Team members to resolve issues and promote learning. Installs,… more
- Monster (Northbrook, IL)
- …and on-the-spot training to prevent problem reoccurrence and knowledge transfer. Escalates Tier 2 problems to appropriate support (eg, technical experts or process ... very similar in responsibilities and tasks to a help desk position, but the impact to the organization due...arounds." 25% Customer Support Technician Non ERP Responsible for Tier I software and hardware support. Diagnoses and resolves… more
- Monster (Rochester, MN)
- …according to purchase order and Client's standards. Works in conjunction with service and business units to relocate equipment as requested by departments. Works ... independently while providing on-site installation, customer service , and technical installation and/or repairs support per department or individual customer… more
- Monster (Brillion, WI)
- …to protect and maintain corporate networks. In-Depth knowledge of IT Support Desk and Operations activities, including customer service and communications. ... resellers to ensure the prompt and continued delivery of all the organization's Tier One systems, applications, and services. Support and contribute to all internal… more
- Monster (Melbourne, FL)
- …as FIN-10 (Travel) and GC-01 (Allowability). They will manage the Concur Help Desk tickets, provide email inbox support, and participate in regular Concur team calls ... with different teams and departments. Must- Haves (Hard Skills): Customer Service Team Expense Management Knowledge of Travel and Corporate card management… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... users. + Complex issues that cannot be resolved at Tier 2 will be forwarded to Tier ...email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the… more
- ManpowerGroup (Brownsville, WI)
- …of incidents, resolutions, and processes **What's Needed?** + 1-3 years of experience in IT Service Desk or technical support ( Tier 1/ Tier 2) + ... **manufacturing and industrial solutions provider** , is seeking a ** Service Desk / Field Support Technician** to...Onsite in Brownsville, WI **What's the Job?** + Provide Tier 1 and Tier 2 technical support,… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37563 **Summary** ** Service Desk Technician Tier 2** **Washington, DC** Are you ready to enhance your skills and build your career in a rapidly ... technology and take your career to the next level! SecuriGence is seeking a ** Service Desk Technician Tier 2** to join our IT support team in Washington,… more
- Leidos (Norfolk, VA)
- …our community. Our Mission, Vision, and Values guide the way we do business. The SMIT Service Desk RDM Team has an opening for an experienced technician to work ... in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network...Pay Range: $25 - $28 **Primary Responsibilities:** **As a Service Desk RDM Technician, you will:** +… more
- Insight Global (Altamonte Springs, FL)
- Job Description Must-Haves: High school diploma or GED 2-3 years of experience service desk Good communication Epic Exposure or other EMR Plusses: Service ... Skills and Requirements Must-Haves: High school diploma or GED 2-3 years of experience service desk Good communication Epic Exposure or other EMR Plusses: … more
- NuAxis Innovations (Kansas City, MO)
- ** Tier II Service Desk Specialist** Location **Kansas City, MO** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... job, team, and community.We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a Full-Time position in Kansas City,… more
- Beth Israel Lahey Health (Charlestown, MA)
- …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services across ... (BILH) entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 1...This includes logging, triaging, resolving, and timely follow-up of service requests/incidents. The Service Desk … more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... to complaints for our customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase your… more
- GovCIO (Washington, DC)
- …solutions in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5202_… more
- ASM Research, An Accenture Federal Services Company (Honolulu, HI)
- …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... **General Summary** Provides remote Tier 1 technical end user support to an...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
- BAE Systems (Columbia, SC)
- …Desk Manager will be responsible for overall management, support, and coordination of 24x7 Service Desk providing Tier II level IT support and event ... and exciting career, come join our team! BAE Systems is seeking a Service Desk Manager to provide support to our government customer on an existing opportunity.… more
- TEKsystems (Winston Salem, NC)
- Description The current go live to the new platform is Oct. 7th. 1.Call Center/ Service Desk Experience - Tier 2 preferably 2. Experience mirroring ... more of a hybrid scheduling. Skills Help desk , Help desk support, Troubleshooting, Service desk , Windows, Intuit, API, WebConnect Additional Skills &… more
