- BAE Systems (Annapolis Junction, MD)
- …Infrastructure (VDI) principles is a plus. + 1-5 years experience in help desk , account management and desktop system administration or a related area. + ... incentives may be available based on position level and/or job specifics. **Systems Admin / Help Desk ** **114908BR** EEO Career Site Equal Opportunity… more
- Chenega Corporation (Washington, DC)
- …operating systems and troubleshooting methodologies. + Hands-on experience with ServiceNow administration , configuration, and ITSM processes. + Familiarity ... and changes that cannot be resolved at the service desk level. + Administer and maintain ServiceNow ,...and configurations as needed. Qualifications: + Experience in system administration and Tier 2 technical support in an enterprise… more
- Montage Marketing Group (MD)
- Job Title: Operations Center Help Desk Manager Location: Hybrid or Remote Employment Type: Full-time, Exempt Salary: $75,000-$85,000 Annually Are you a seasoned ... Customer Service Help Desk Manager looking for a great...response delivery, ensuring timely, high-quality issue resolution within a ServiceNow platform environment. (Hybrid Option) This is a full-time,… more
- TEKsystems (Boston, MA)
- …Engineer/ Admin /Analyst to support our client in the engineering, administration , and support of complex voice communication systems. This expert-level role ... Telecommunications Engineer/ Admin /Analyst Location: Boston, MA (Hybrid: 3 Days On-Site...telecom technologies + Collaborate with IT teams (Network, Service Desk , PMO) on escalations and projects + Perform system… more
- Montage Marketing Group (MD)
- …of the US Small Business Administration 's 8(a) program. About the Role The Help Desk Agent is the first point of contact grant applicants, reviewers, and ... Job Title: Operations Center Help Desk Agent Location: Hybrid -...experienced customer support professional with a strong background in ServiceNow ? Are you known for professional, efficient, and proactive… more
- Robert Half Technology (Convent, LA)
- Description Robert Half is seeking a dependable and customer-focused Help Desk Technician to join our client's IT team. This role is vital for ensuring that ... and software. Key Responsibilities: + Respond to and resolve help desk inquiries related to password resets,...on providing support for employees who approach the service desk directly. + Use ServiceNow , the client's… more
- Robert Half Technology (Appleton, WI)
- Description Help Desk /Kiosk Support Role We are conducting a search for a Help Desk /Kiosk Support personnel to join our client's team. You'll help ... to pass on a ticket. + General knowledge of ServiceNow , Salesforce and being proficient in system navigation while...being proficient in system navigation while listening. + Previous Help Desk or Customer Service experience is… more
- Robert Half Technology (Itasca, IL)
- Description We are seeking a dedicated and experienced Lead Help Desk Analyst to oversee and manage the delivery of technical support to end users. In this role, ... Teams, and O365. Team Leadership: Function as the main point of contact for help desk operations, mentoring and supporting junior analysts to ensure timely and… more
- Robert Half Technology (Woburn, MA)
- Description We are looking for a Senior Help Desk Analyst to join our team in Woburn, Massachusetts, and provide exceptional IT support to our organization. The ... complex technical issues and improve operational efficiency. * Train and mentor entry-level help desk staff, fostering skill development and knowledge sharing. *… more
- Robert Half Technology (Orem, UT)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Orem, Utah. In this Contract-to-permanent position, you will handle ... support. * Manage and prioritize support tickets using a help desk system, ensuring timely updates and...and DNS. * Skilled in using ticketing systems like ServiceNow or Zendesk. * Ability to troubleshoot and resolve… more
- TEKsystems (Davenport, IA)
- …ownership with client relationships Skills azure, windows server, Troubleshooting, Service desk , Customer service, Phone support, Servicenow , Office 365, Active ... Ticketing system, Application support Top Skills Details azure,windows server,Troubleshooting,Service desk ,Customer service,Phone support, Servicenow ,Office 365 Additional Skills &… more
- TekSynap (Washington, DC)
- …image development, imaging, access and identity management, printer support, ServiceNow administration , vulnerability management, endpoint management and support ... tickets and provide daily updates. + Provide a service desk call center support from 0600 - 1800 Monday...or equivalent technical support role. + Proficient in using ServiceNow for incident and problem management. + Strong analytical… more
- ManTech (Herndon, VA)
- …end-user support in enterprise or government environments. + Experience with service desk ticketing tools, especially ServiceNow + Proficiency in MS Office ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our team in **the DC,...you will work closely with staff and customers to help resolve the most difficult and high visibility events.… more
- Robert Half Technology (Jacksonville, FL)
- …or Bachelor's degree in IT or related field. 3+ years of experience in desktop/ help desk support roles. Proficiency in Windows and Mac OS troubleshooting. Strong ... and Azure AD user management. Familiarity with ITSM platforms such as ServiceNow or Zendesk. Certifications such as CompTIA A+, ITIL Foundation preferred. Technology… more
- Robert Half Technology (Charlotte, NC)
- …device management is a plus. Requirements + 1-3 years of technical support or help desk experience + Proficiency with Windows and/or Mac operating systems + ... and peripheral support (printers, monitors, etc.) + Familiarity with ticketing systems ( ServiceNow , Jira, etc.) + Strong communication and customer service skills +… more
- Robert Half Technology (Los Angeles, CA)
- Description We are looking for a Help Desk Manager for overseeing technical support operations across multiple client locations. You'll lead a dedicated team, ... Dropbox, SharePoint/OneDrive, and Box. + Leadership experience with ITSM systems ( ServiceNow , Jira Service Management, Zendesk). + Strong Intune Technology Doesn't… more
- NANA Regional Corporation (Alexandria, VA)
- …Desk , providing support for computer systems, networks, applications, infrastructure, help - desk services, databases, and other technologies. + Identify, ... SUVI is seeking a Service Desk Manager to oversee and manage Information Technology...+ Bachelor's degree in Computer Science, Information Systems, Business Administration , Information Technology, or equivalent work experience. + 9+… more
- TEKsystems (Austin, TX)
- …Candidate will receive monthly reviews on their performance so they know where they stand Skills Help desk , Help desk support, Chat Support, Windows 10 & ... VPN Troubleshooting, Remote Tools, Ticketing System, Knowledgebase Articles Top Skills Details Help desk , Help desk support,Chat Support,Windows 10… more
- Robert Half Technology (Jersey City, NJ)
- …in IT or equivalent experience. Experience - 3+ years in Service Desk / Help Desk with advanced troubleshooting; leadership/mentoring experience preferred. ... Description Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient incident… more
- Robert Half Technology (Berlin, WI)
- …Berlin, WI! In this role the ideal candidate will oversee their desktop support and help desk team to ensure the efficient delivery of technical solutions to end ... Description Job Title: IT Service Desk Lead Job Type: Full-Time (Permanent) Job Summary:...IT service management (ITSM) tools and ticketing systems, like ServiceNow or Zendesk. + Familiarity with automation and remote… more