- Cynet Systems (Cary, NC)
- …experience in Service Desk and Level 2 Application/Desktop Support. Strong knowledge of ITSM frameworks and tools (eg, ITIL, ServiceNow , BMC Remedy, SolarWinds, ... ITSM processes, including Problem Management, Change Management, and Request Fulfillment. Provide guidance and best practices for Critical Incident Management… more
- Schroders (New York, NY)
- …principles across Schroders globally. This role will report into the IT Service Management Manager . You will cover a range of ITSM processes, which includes but ... we're looking for We're looking for an experienced service manager based at our New York office in Manhattan....not limited to Incident, Request , Change and Problem Management, as well as Major… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …request fulfillment + Experience in designing and optimizing ITSM request workflows + Familiarity with ServiceNow Performance Analytics and reporting ... as assigned. **Preferred Qualifications:** + ITIL Foundation Certification + Experience with ServiceNow Request Management modules + Strong understanding of … more
- Bank of America (Kennesaw, GA)
- Senior ServiceNow ITSM Developer Kennesaw, Georgia;Richmond, Virginia; Plano, Texas; Chandler, Arizona; Charlotte, North Carolina; Chicago, Illinois; Pennington, ... make an impact. Join us! **Position Summary** The **Senior ServiceNow ITSM Developer** is the technology subject-matter...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
- NBC Universal (Englewood Cliffs, NJ)
- …failure. We provide services across our broad and diverse portfolio of brands. The ServiceNow Platform Development Manager will play a crucial role in driving ... practices, and procedures is required. + 10+ years of ServiceNow experience, with expertise in ITSM , ITAM,...or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …workflows to ServiceNow , leveraging AI/ML capabilities for predictive analytics in ITSM , ITOM, and Employee Center Pro. + Partner with Enterprise Architects to ... and work effectively in fast-paced, dynamic environments. + Candidates with relevant ITSM , ServiceNow , &/or Project Management certifications may be considered… more
- Regeneron Pharmaceuticals (Basking Ridge, NJ)
- Regeneron's GEO IT is seeking a Senior Manager ServiceNow Development with advanced expertise in the ServiceNow Security domain, particularly in ... with middleware and discovery technologies for enhancement. Demonstrated expertise with ServiceNow 's incident, change, problem, request , CMDB, and knowledge… more
- Bank of America (Richmond, VA)
- …ITIL v3 Foundation Certification + Experience operating a process on the ServiceNow ITSM platform **Desired Experience:** + Strong collaboration and relationship ... a group that enforces standardized governance methods across all ITSM processes. This net new role in the organization...to ensure onboarding of partners into use of the ServiceNow catalog with its request process and… more
- GovCIO (Washington, DC)
- … Certified System Administrator (CSA) required; Advanced certifications (CIS- ITSM , CIS-Discovery, CAD) highly preferred. + Demonstrated experience implementing ... **Overview** GovCIO is hiring a ServiceNow / ENT Tools Lead to lead the...modules, including but not limited to Incident, Problem, Change, Request , Asset, CMDB, Knowledge, and Service Portal. + Support… more
- Bank of America (Richmond, VA)
- …reporting and visualization solutions (eg Snowflake, Teradata, Tableau) + Familiarity with ServiceNow modules like ITSM , ITOM, and HR Service Delivery + ... Senior ServiceNow Data Architect Kennesaw, Georgia;Atlanta, Georgia; Richmond, Virginia;...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
- UIC Government Services and the Bowhead Family of Companies (Washington, DC)
- …expertise in the ITSM suite. + Experience in Administration of a ServiceNow instance including the management of users, groups, and roles, CMS Development, ACLs, ... **Overview** SERVICENOW ADMINISTRATOR (BDOS) We are seeking a ...to potential GTM Next groups. Serve as a Queue Manager to include: 1. Facilitate individual team and program… more
- Cayuse Holdings (Rosslyn, VA)
- **Overview** The ServiceNow Developer will oversee the configuration of our ServiceNow platform to ensure it meets the needs of our users. We reach a broad range ... who can develop solutions that make navigation easy to use. In this ServiceNow Developer, you will work in an Agile Software Development environment will deliver… more
- Bank of America (Chandler, AZ)
- ServiceNow Operations Specialist Charlotte, North Carolina;Richmond, Virginia; Plano, Texas; Chandler, Arizona; Chicago, Illinois; Kennesaw, Georgia **To proceed ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/ ServiceNow -Operations-Specialist\_25022086-2) **Job Description:** At Bank of America, we are… more
- Fannie Mae (Reston, VA)
- …scale data stores, and cloud-based systems. **THE IMPACT YOU WILL MAKE** The * ServiceNow Engineer - Senior Associate* role will offer you the flexibility to make ... that you can deliver on the following responsibilities: * Design, develop and test ServiceNow Applications using OOTB modules including but not limited to ITSM ,… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, MD. + Must be a ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager will be responsible for ensuring efficient… more
- Belcan (Cincinnati, OH)
- …obtain one. *You must be able to pass a drug test prior to starting. The ITSM - IT Support Services Manager 's responsible for day-to-day operations of the Level ... services, and coordinating on Major Incidents and Problems. The ITSM - IT Support Services Manager is...* Working knowledge and experience operating and managing an ITSM service platform (eg ServiceNow .) * Demonstrated… more
- CACI International (VA)
- CMDB Data Configuration Manager Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... US * * * **The Opportunity:** CACI is seeking a CMDB Data Configuration Manager in support of the Enterprise Information Technology as a Service (EITaaS) contract… more
- Insight Global (Windsor Mill, MD)
- …1 and Tier 2 resources as needed. Provide a daily summary (reports through the ServiceNow ITSM ) to the customer and technical leads with information on any ... absence Tier 1 and Tier 2 resources) to log issues and requests in ServiceNow IT Service Manager . Follow defined CCaaS Standard Operating Procedures (SOPs) for… more
- Hyundai Autoever America (Irvine, CA)
- …availability, performance, and security through proactive monitoring and remediation. + Monitor ServiceNow ITSM queues to address incidents, changes, and service ... Windows Autopilot + Azure Active Directory, Conditional Access + Endpoint Analytics + ServiceNow ITSM + CIS Security Benchmarks and Compliance Management +… more
- NBC Universal (Englewood Cliffs, NJ)
- …implement, and manage the CDMB manual non-discoverable data validation process utilizing ServiceNow 's Data Manager (aka Data Certification) + Assist with design ... monitoring and/or health checks to identify and resolve integration/data issues utilizing ServiceNow 's Automated Test Framework (ATF) + Implement and manage the data… more
