- Amazon (Seattle, WA)
- …for Worldwide Defect Elimination (WWDE), we are seeking a dynamic, organized, and experienced Sr . Program Manager to manage our Voice of Customer Mechanism. You ... and technical audiences. As a Voice of Customer (VoC) Sr . Program Manager overseeing the VoC mechanism...your key responsibilities would typically include the following: - Strategy Development: Develop and implement a comprehensive VoC … more
- Credit Genie (Plymouth Meeting, PA)
- …Overview At Credit Genie, we are looking for a forward-thinking and strategic Customer Strategy & Operations Manager to drive, innovate, and scale our Customer ... costs and improve customer satisfaction. You will also work closely with senior leadership to ensure customer insights and technology improvements have a meaningful… more
- Purple Carrot (Needham, MA)
- Senior Product Manager , Customer Journey We...closely with teams across Marketing, Technology, Design, Data, and CX to lead the product strategy , define ... are looking for a Senior Product Manager to join our mission-driven team. As an integral...hybrid model, 2-3 days onsite. Responsibilities Develop & Execute Strategy Own the product roadmap and KPIs for the… more
- Amazon (Seattle, WA)
- …with engineering partners to create roadmap planning. *Developing and driving mechanisms with senior leaders on the progress of the CX work and areas ... our future. Key job responsibilities As a Principal Product Manager (Tech) on the Merch on Demand team, you...you will have the opportunity to influence the broader strategy for Amazon for on-demand products. A day in… more
- Amazon (Seattle, WA)
- …value for the business. Key job responsibilities We are looking for a Principal Manager -Technical to develop and drive a strategy for increasing discovery of ... Amazon strategic programs through search CX . You will define the CX vision,...have the experience and capability to prepare documentation for senior executives. Experience managing customer facing technical products and… more
- SageSure (Beaumont, TX)
- Overview: SageSure is seeking an experienced and proactive Manager of Product Growth and Advocacy to lead our product expansion initiatives across Commercial lines. ... our Commercial products across the GTM Regional Teams. The Manager will work closely with the Commercial team and...and Research To Enhance Decision Making: Partner with the CX and GTM teams to research and maintain individual… more
- Amazon (Seattle, WA)
- …is flexible, detail-oriented, and comfortable working effectively in a deadline-driven work environment. Sr . In-App Marketing & CX Manager duties & ... As Sr . In-App Marketing & Customer Experience ( CX ) Manager , you will be part of...manager will define, measure and optimize the merchandising strategy for the Prime Video in-app placements at a… more
- Dominion Energy (Cayce, SC)
- SR CX Journey Specialist Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If ... position does not offer relocation assistance. **Job Summary** The Senior CX Specialist is responsible for overseeing...team to create a cohesive journey that aligns company strategy , business operational needs, and customer needs. + Team… more
- Amazon (Seattle, WA)
- …leader in entertainment with the best experience for customers and partners. As the Senior Product Manager - Technical (PMT) for Fire TV Personalization, you ... TV surfaces. Key job responsibilities * Own the vision, strategy , and execution of Fire TV's home page and...and tradeoffs of a product - Experience owning/driving roadmap strategy and definition - Experience with end to end… more
- Acuity Brands (Atlanta, GA)
- …**Position Summary & Location** We're looking for a seasoned Customer Experience ( CX ) leader with deep expertise in post-shipment service operations and warranty ... reimagine how we serve, listen to, and learn from our customers-transforming our CX function into a vital feedback engine that protects future customers, improves… more
- Capgemini (New York, NY)
- …by Capgemini. **Job:** _Technology Strategy_ **Organization:** _INVENT DESIGN_ **Title:** _frog CX Transformation - Platform Advisory Senior / Managing ... Partnering with passionate leaders and visionary entrepreneurs, we apply creativity, strategy , design and data to re-invent businesses, drive growth and orchestrate… more
- NRG Energy, Inc. (UT)
- …across the enterprise and build trusting relationships with our customers. This Program Manager will lead a single program or multiple programs within our CX ... . Assist in reviewing customer data, determining root causes, CX gap solutions, and recommendations to the business ....businesses experience preferred. + Two or more years of strategy experience with a management consulting firm or an… more
- Palo Alto Networks (Santa Clara, CA)
- …with precision. **Your Career** We are seeking a visionary and hands-on Senior Principal Product Director to lead the strategic direction and architectural design ... of our Go-To-Market (GTM) and CX Products, with a strong emphasis on a data-first...and AI-first lens. **Your Impact** As a Principal Product Manager , you will contribute a deep knowledge of product… more
- Verint Systems, Inc. (Carson City, NV)
- …build tailored prototypes to showcase the art of the possible. As a Demo Strategy Manager , you will lead a presales team, ensuring timely delivery, reliability, ... Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX...of Job Function:** The primary role of the Demo Strategy Team is to help enable new sales by… more
- Cisco (IN)
- Communications Manager - CX - 1445017 Apply (https://jobs.cisco.com/jobs/Login?projectId=1445017) + Location:Offsite, San Jose, California, US + Alternate ... received.** **Meet the Team:** Join our dynamic and collaborative CX communications team, where new and creative ideas are...use data and storytelling to share Cisco's vision and strategy with both internal and external audiences. **Your Impact:**… more
- Amazon (San Francisco, CA)
- …The Amazon Music Customer eXperience Infrastructure (CXI) team is seeking an entrepreneurial Senior Product Manager , Technical to own and drive our Multi-Modal ... degree - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience with feature delivery and… more
- Capgemini (Atlanta, GA)
- …Partnering with passionate leaders and visionary entrepreneurs, we apply creativity, strategy , design and data to re-invent businesses, drive growth and orchestrate ... _, which focuses on the Activation & Enablement of CX at scale. This leader will drive our efforts...Platform Advisory programs, providing executive leadership, facing off with senior client stakeholders and buyers, and providing expertise, proven… more
- Amazon (New York, NY)
- …into the most trusted high-end online shopping destination. We are seeking a talented Senior Program Manager ( Sr . PM) with a strong background managing ... multiple initiatives focused on improving the Premium and/or Luxury CX . A Sr . PM works backwards from...to determine and drive improvements - Experience owning program strategy , end to end delivery, and communicating results to… more
- Amazon (Nashville, TN)
- …definition. * You will influence decisions on deployment and machine performance execution strategy to senior level leadership. You will manage end to end ... Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege...cost and product performance. * You will own the strategy of your program for annual planning of resources… more
- Amazon (Bellevue, WA)
- …Last Mile Fleet In Life Services team is looking for a Sr Product Manager to own the end-to-end strategy and execution of the Fleet Improvement Fund (FIF) ... and audit mechanisms, and regularly present program performance to senior leadership. The Sr Product Manager...prioritization; provides business requirements document, and make the right CX / UX trade-offs. Involved in product launch and… more
