- WMCHealth (Hawthorne, NY)
- …will manage real time interday scheduling changes + Working closely with the Manager, Call center Supervisor will develop customized reports needed to assist ... Supervisor , Call Center Company: NorthEast Provider Solutions Inc. City/State: Hawthorne, NY Category: Clerical/Administrative Support Department: Call … more
- CHS (Clearwater, FL)
- **Overview** **Insurance Call Center Supervisor ** **Member and Provider Services Supervisor (Insurance)** + **Monthly metric bonuses based on ... of at least 4 out of 5 (Highly Satisfied). ** ** **Insurance Call Center Supervisor - Clearwater, FL** ** ** **Qualifications** **Qualifications, Experience,… more
- Sunrise Senior Living (Mclean, VA)
- …NAME** Community Support Office **Job ID** 2025-235606 **JOB OVERVIEW** The Resident Billing Call Center Supervisor manages operations of the call ... and manages a team of Call Center Agents. The Resident Billing Call Center Supervisor is responsible for scheduling and will ensure the center is… more
- Transdev (San Jose, CA)
- Call Center Supervisor Transdev inSan Jose, CAis hiring aCall Center Supervisorto work on our VTA contract. TheCall Center Supervisorassists ... High school education, GED or equivalent * Minimum of 2 years of call center supervisor experience, preferably in the transportation industry * Excellent… more
- Three Saints Bay (Martinsburg, WV)
- ** Call Center Supervisor (4763)** Location **Martinsburg, WV** Job Code **4763** \# of Openings **1** Apply Now ... Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a ** Call Center Supervisor .** **POSITION RESPONSIBILITIES:** + Serve as the… more
- AAA Mid Atlantic (Forks, WA)
- …per quarter. + Annual Merit Increase Eligibility. The primary duties of the Insurance Call Center Supervisor are: + Lead sales associates by practicing ... Club Alliance is seeking a Supervisor to join our dynamic Insurance Call Center Sales Team! The Supervisor would be responsible for the daily operation… more
- Penske Automotive (Warwick, RI)
- **Penske Automotive Group is looking for a motivated Customer Service Supervisor to join our call center and help deliver extraordinary customer service ... experiences.** **POSITION INFORMATION:** The Contact Center Supervisor assists the Manager with employee development, peer motivation, recruiting and training… more
- Henry Ford Health System (Troy, MI)
- …supervise, organize and coordinate the HMO, Medicare Advantage and Federal Government call center operations associated with HAP's Customer Service Department, ... assignment schedule, based on trends to maximize the efficiency of the call center productivity. + Ensure compliance with the Centers for Medicare & Medicaid… more
- Cambridge Health Alliance (Cambridge, MA)
- …informed and compassionate care to every patient, every time. **Position Summary** The Call Center Supervisor , Multicultural Affairs & Patient Services, ... Supervisor , Multicultural Affairs & Patient Services - Interpreter Call Center **Requisition Number:** 9531 **Pay Range:** $29.52 - $44.52 per hour… more
- Mount Sinai Health System (New York, NY)
- …and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center for the Mount ... Supervisor III role within the FPA Access Center , you will be responsible for exemplifying patient experience...the various doctors' offices in our health system. The Supervisor III for the access center is… more
- Bank OZK (Alpharetta, GA)
- …Analyzes quality issues and improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs ... quality related coaching and feedback discussions with call center staff. + Delivers feedback and/or...+ Communicates an agent's progress regularly to the agent's supervisor . + Recommends, develops, and/or conducts additional agent training… more
- Providence (Brea, CA)
- **Description** Under the direction of the Supervisor , Call Center , the Call Center Rep supports the Call Center Team and internal ... may be available for this role, such as shift differentials, standby/on- call , overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology,… more
- Mass Markets (Wichita, KS)
- …activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ... fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.… more
- Insight Global (Clearwater, FL)
- …the phone system and Team queues to ensure that service levels (ie, percentage of call answered by a live operator in 45 seconds, average speed to answer, longest ... by number of calls handled and average length of call is reasonable based on each Team member's experience....all facets of the client being serviced by the Supervisor 's Team, including programs, plans, marketing organizations, contacts and… more
- City of New York (New York, NY)
- …more than $4 billion of revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement and action, the ... selected candidate will work with the Call Center team of Supervisors to develop...regulations and team developments. In the temporary absence of supervisor , may assume the duties of that position. Note:… more
- Broadview FCU (Albany, NY)
- …of degree. + Minimum of two (2) years of people supervisory experience in a call center is required, preferably within a financial institution such as a bank ... the right place! Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role...to make informed decisions and drive improvement. + Utilize call monitoring and reporting tools to analyze trends, identify… more
- AssistRx (Phoenix, AZ)
- …of customer service representatives and generates reports. + Monitors individual, team, and call center results to identify and act on both positive and ... to healthcare providers and patients related to product. The Supervisor plans and implements operational service center ...Been involved in or managed special projects in a call center or similar environment Benefits +… more
- TEKsystems (Honolulu, HI)
- …responsible experience in a financial institution. + Work experience in a call center environment handling escalated calls. Skills: + Familiarity with ... technology systems. + Strong written and verbal communication skills. + Ability to handle confidential matters judiciously. + Attention to detail with excellent follow-through. + Ability to work under pressure with multiple deadlines. + Good time management… more
- Robert Half Technology (Des Moines, IA)
- …chance! Please contact CARRIE DANGER directly for immediate consideration on this Customer Service Call Center Supervisor ** My direct email address is on ... Description PERMANENT POSITION: Customer Service Call Center Manager - Financial Servicing / Origination * INTERVIEWS THIS WEEK! EXCITING STABLE COMPANY!… more