- Proven IT (Duluth, GA)
- …Description The Tier I Engineer is responsible for various managed IT support related to onboarding and ongoing technical maintenance and trouble-shooting ... support . This is the basic level of customer support . The Tier I Engineer is a...etc. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …+ Preliminary Offers + Official Offers + Onboarding Comparable Roles: Helpdesk Technician, Technical Support Representative , Customer Support Specialist, ... software as a service (SaaS), data analytics, compliance, data exchange and customer support /service and we want you to feel as passionate about these things as… more
- NuAxis Innovations (San Francisco, CA)
- …Documents, tracks, and monitor tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware issues. + Interacts with ... and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more...technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated… more
- Leidos (Rockville, MD)
- … technical representative to provide systems administrator and deskside technical support at our customer site, located in Rockville, MD. **Routine ... to the systems in the environment. + Provide technical guidance to Tier 2 and Tier 3 support teams. + Performs systems maintenance tasks, such as… more
- Leidos (Reston, VA)
- **Description** This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is ... for preventing reoccurrence. Basic Qualifications: + Significant experience with customer support + Significant experience supporting a broad range of assignments… more
- Ken Garff Automotive Group (Salt Lake City, UT)
- POSITION SUMMARY: IT Specialist, Tier I - Provides user support in the Information Technology Department. Starting pay: $21-24 per hour DOE Work schedule: Monday ... weekend work based on business needs. DUTIES AND RESPONSIBILITIES: + Provide user support on day-to-day IT issues in assigned geographical area. + Serve as site… more
- Leidos (Reston, VA)
- **Description** This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is ... technical , customer oriented and familiar with using desktop software...work first, second, third, and weekend shift work to support 24x7x365 support . Primary Responsibilities: This role… more
- Facility Solutions Group, Inc. (Round Rock, TX)
- Technical Support Representative (Day)...Range $19.84 Hourly Description As aTechnical Support Representative - Level 1,you will provide tier ... cannot be resolved, you will escalate to the next tier of support or arrange dates, times...and databases to record the results of interactions. A Technical Support Representative - Level… more
- Koniag Government Services (Baltimore, MD)
- …must hold at least one of the following certifications: HDI Customer Service Representative , HDI Desktop Support Technician or an A+ certification. + Candidates ... place systems. TGS delivers mission-enabling IT solutions, application development and support , network/security operation center (NOC/SOC) support , call center … more
- Liberty Latin America (PR)
- **What's the role?** As a Business Technical Support Representative , you will be responsible for supporting Liberty Business Services in providing ... VoIP and TDM PBX. + Develop clear and concise documentation to advance technical issues to Tier III support . + Get along with business customers to provide… more
- Amazon (Baton Rouge, LA)
- …applicable federal, state, and local regulations. The Regulated Waste Coordinator provides technical support and tactical execution of the Regulated Waste ... types of roles that hold different job-specific responsibilities including: ISS Representative : Power connector. Maintaining the link between Corporate Retail Teams… more
- Brivo (Bethesda, MD)
- Summary: The Technical Support Representative interacts...to handle Tier II issues and provide technical support in areas such as installations, ... case management system Qualifications: + 3+ years of experience in technical support call center supporting hardware/firmware and UI applications + Physical… more
- Vagaro (Pleasanton, CA)
- …love to help customers, Vagaro might be looking for you! The Vagaro Technical Support Agent position requires excellent troubleshooting and communication skills ... point of escalation for the CS agents for both technical and customer satisfaction issues and may be asked...Ability to be a knowledge-base contributor + Prior SaaS support experience - Tier levels depending on… more
- TEKsystems (Cedar Rapids, IA)
- …IOWA or up to 50 miles in any direction Primary Responsibilities *Answer inbound technical support phone calls, chats and emails related to NRTC's ISP partners. ... description of the call *Provide backup assistance for other Technical Support Representatives Skills: Windows 10, Windows...sure to confirm candidates are open to that. The Tier II qualifications would be to have one of… more
- TEKsystems (Pleasanton, CA)
- Technical Medical Customer Service Representative Start Date: May 2024 Pay Range: $28/hr (based on experience) Contract Length: 12 month contract Worksite ... business needs of the department. You are providing first tier medical device product support for via...tools for all Allergan Aesthetics customers. You will gather technical information pertinent to each inquiry and document in… more
- Insight Global (Denver, CO)
- …Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements * 2+ years Technical Support * Great communication skills/customer service ... Job Description Insight Globals Client, a top tier Title Company is seeking to hire a... Title Company is seeking to hire a Desktop Support Technician to service their internal users. This Desktop… more
- TEKsystems (Charlotte, NC)
- …& Qualifications: - Customer service/call center experience + any electronic security/ tier 1 helpdesk or troubleshooting experience (2+ years) - Experience working ... with any other large security integrator, would be helpful o Tier 1 helpdesk environment would be similar (programming/troubleshooting/computer work within an… more
- Mass Markets (KY)
- …Preferred (Not Required) + One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION DETAILS ... POSITION OVERVIEW TECHNICAL CUSTOMER CARE REPRESENTATIVE I (ENTRY-LEVEL)...test. SALARY Commensurate POSITION RESPONSIBILITIES This position is a technical support role, troubleshooting VoIP Phones, Data… more
- Precise Systems, Inc. (Crane, IN)
- …service and the Precise solution. We are currently seeking a IT Assistant Contract Technical Representative to support our customer in Crane, IN. The ... in Digital Transformation, Advanced Engineering, Physical Sciences Research, Platform Lifecycle Support , and Technical Services. Since our establishment, we have… more
- RESOURCE MANAGEMENT CONCEPTS, INC (Crane, IN)
- Assistant Contract Technical Representative (ACTR) Location Crane, IN Requisition # 2509 Division Information Technology Apply Now ... States of America. RMC is hiring an ACTR to support NSWC Crane. The ideal candidate will have a...* Mobile device experience * Asset Management experience * Tier 1 helpdesk experience RMC employees may be subject… more