- JPMorgan Chase (New York, NY)
- …and payments. This role is central to the design of our virtual assistant for both text ( chat ) and voice (IVR) interactions, which will serve as a key touchpoint ... Conversation Design Lead on the Chase Voice (IVR) and Chat Conversation Design team, you will play a critical...both self-service and agent-assisted scenarios. + Develop audio and text prompts and scripts that are clear, concise, and… more
- JPMorgan Chase (New York, NY)
- …and user insights. As an Experience Designer Vice President for our virtual assistant for text ( chat ) interactions , you will play a pivotal role in shaping the ... user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject… more
- TTEC (Tempe, AZ)
- …of many of the world's leading iconic and hypergrowth brands, we talk, message, text , and video chat with millions of customers every day. These exceptional ... potential has a place here with TTEC's award-winning employment experience. As **Inbound Chat Sales Representative** working onsite in Tempe, AZ, you'll be a part of… more
- City of Durham (Durham, NC)
- …promptly to customer questions and concerns across platforms like email, live chat , text , and social media. Address multiple conversations simultaneously, which ... experience with non-verbal communications and follow up? (Such as customer responses to text , chat , on line app, web, and voice mails and e-mails) 13 What is… more
- PennyMac (St. Louis, MO)
- … text messages to consumers + Handle more complex products, calls, emails or text / chat sessions + Answer high-volume, inbound calls or texts from current ... Reviewing and validating loan documents + Handling routine calls, emails and/or chat responses with Pennymac employees, consumers &/or authorized 3rd parties +… more
- Wells Fargo (Phoenix, AZ)
- …empathy regarding financial products and services through a variety of channels such as phone, text , chat , video chat and other lines of communication in a ... high attention to detail and accuracy. + Wells Fargo Consumer Lending Portal/Open Text experience + Systems of Record: BSC and CIV + Call Center/Phone experience… more
- Community Health Systems (Franklin, TN)
- …organizational goals with respect to Voice & Collaboration capabilities including Voice, Text , Chat , Video, and Omnichannel workflows. + Analyzing business needs ... Competencies: + Strong knowledge of voice & collaboration technologies (PBX, UCaaS, Text , Video, Chat ), data management, and system integration. + Proactive… more
- Wells Fargo (Roanoke, VA)
- …empathy regarding financial products and services through a variety of channels such as phone, text , chat , video chat and other lines of communication in a ... fast-paced, high-volume environment + Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems… more
- Casella Waste Systems Inc. (Rutland, VT)
- …based on experience ## Key Responsibilities + Responds to customer inquiries via email, text chat and digital media regarding waste and recycling services\. + ... tone\. + Engages with customers across digital channels-including email, live chat , and digital media-using integrated support tools to deliver prompt, personalized… more
- Insight Global (Cleveland, OH)
- …* Answer and document resident inquiries and complaints received by phone, email, text / chat , or other communication channels. * Accurately enter and track ... Resident Support Specialist I receives and processes non-emergency calls, emails, and chat requests from residents. The position is responsible for logging service… more
- Unity (Unity Village, MO)
- …delivery of high-quality, compassionate service across all communication channels (phone, email, chat , text , social media), drives team performance in alignment ... service levels, and prayer associate states across all channels (phone, email, chat , text , and social media). 13. Initiate corrective actions when required in… more
- Carrington (Helena, MT)
- …**Notice to all applicants: Carrington does not do interviews or make offers via text or chat .** \#LI-SY1 Carrington is an equal opportunity employer. It is ... the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical… more
- Carrington (Westfield, IN)
- …**Notice to all applicants: Carrington does not do interviews or make offers via text or chat .** \#LI-SY1 Carrington is an equal opportunity employer. It is ... the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical… more
- Common Ground (Bingham Farms, MI)
- …Our caring and dedicated team meets people wherever they are; in person, call, text , chat , or virtually. We listen, assist, and advocate for anyone needing ... emotional support so they do not feel alone. Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability or… more
- Common Ground (Pontiac, MI)
- …Our caring and dedicated team meets people wherever they are; in person, call, text , chat , or virtually. We listen, assist, and advocate for anyone needing ... emotional support so they do not feel alone. Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability or… more
- Carrington (Westfield, IN)
- …**Notice to all applicants: Carrington does not do interviews or make offers via text or chat .** Carrington is an equal opportunity employer. It is the ... policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or… more
- Carrington (Anaheim, CA)
- …**Notice to all applicants: Carrington does not do interviews or make offers via text or chat .** Carrington is an equal opportunity employer. It is the ... policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or… more
- Carrington (Westfield, IN)
- …**Notice to all applicants: Carrington does not do interviews or make offers via text or chat .** Carrington is an equal opportunity employer. It is the ... policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or… more
- Carrington (Westfield, IN)
- …**Notice to all applicants: Carrington does not do interviews or make offers via text or chat .** **\#LI-AE1** Carrington is an equal opportunity employer. It is ... the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical… more
- Carrington (Orange, CA)
- …to all applicants: Carrington does not do interviews or make offers via text or chat .** **\#Carrington** **\#LI-GV1** Carrington is an equal opportunity ... employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans… more