- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... Eligo Energy is seeking a Customer Service Representative who wants to...electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive… more
- MyFlorida (Tallahassee, FL)
- …Services, and Content Management Systems. Serve as back-up to the AskTRIRIGA help desk to provide Tier 1 customer service to TRIRIGA users. Training and ... quality assurance testing, perform quality audits, perform schedule management, and provide customer service to meet user needs. Conducts Business Analysis… more
- Insight Global (Oak Brook, IL)
- …of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity with basic troubleshooting techniques (eg, password resets, ... We are seeking a dedicated and customer -focused Tier 1 Customer Support Representative...a ticketing system (eg, Zendesk, Freshdesk, ServiceNow). * Excellent customer service skills with a strong sense… more
- ManpowerGroup (Brownsville, WI)
- …+ 1 -3 years of experience in IT Service Desk or technical support ( Tier 1 / Tier 2) + Ability to travel between company sites (company vehicle provided ... Onsite in Brownsville, WI **What's the Job?** + Provide Tier 1 and Tier 2...needed) + Strong problem-solving and troubleshooting skills + Excellent customer service and communication abilities + Flexibility… more
- Kalkomey Enterprises, LLC (TX)
- Tier 1 Customer Experience Agent...Bachelor's degree is a plus. + Previous experience in customer service or support roles. + Strong communication ... supports our employees' own strengths and personal passions. The Tier 1 Customer Experience Agent...+ Excellent problem-solving and critical-thinking abilities. + Proficiency in customer service software and CRM tools. +… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly deploying ... within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** +...such as Jira, ServiceNow, or similar + Strong troubleshooting, customer service , and communication skills + Interest… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... customers. **What will I get to do?** As a Tier 1 Service Desk Representative,...you will have the opportunity to showcase your exceptional customer service skills when speaking to customers… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- ** Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** ... growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as...At least 3 years of Momentum experience, demonstrating strong customer service and leadership. * Understanding of… more
- The ODP Corporation (Frisco, TX)
- …Resolve problems and proactively recommend the right products, services, and solutions to resolve Tier 1 customer or sales representative issues. + Take ... High School diploma or equivalent, Bachelors preferred + Area of Study: Customer Service + Years of Experience: Minimum 3-5 years of experience in related… more
- Beth Israel Lahey Health (Charlestown, MA)
- …its affiliates. Using the Information Technology Service Management suite provided, this Tier 1 support position is responsible for all aspects of ... relations and communications skills. This individual must be skilled in both customer service and various information technology areas. On a day-to-day basis,… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job...issues to appropriate offices. + Track and manage automated service interruptions for the network users' awareness. + Resolve… more
- Proven IT (Tinley Park, IL)
- Tier 1 Engineer Tinley Park, IL...Must maintain confidentiality of information + Excellent organizational and customer service skills + Must be a ... and trouble-shooting support. This is the basic level of customer support. The Tier I Engineer is...401K PLAN:All employees are eligible after 120 days of service to contribute on either a pre-tax or post-tax… more
- Koniag Government Services (Washington, DC)
- …time off, and more. Arlluk Technology Solutions is seeking a Tier 1 Network Administrator to monitor our customer 's network infrastructure and provide ... Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS**...and ability to multi-task in a fast-paced environment + Customer service mindset and professional demeanor +… more
- Insight Global (Richmond, VA)
- Job Description Insight Global is seeking Customer Service Agents - Tier I - to join a Customer Care Center supporting a government client. This role is ... informed throughout the process. - Escalate complex issues to Tier 2/3 teams while maintaining ownership and follow-up to...- Minimum 1 year of experience in customer service experience in a call center.… more
- OhioHealth (Columbus, OH)
- …related field preferred. + 1 to 3 years of HR or customer service experience required. **SPECIALIZED KNOWLWDGE:** + Working knowledge of Employee Retirement ... our careers and in our communities. **Job Description Summary:** Tier 1 HR Shared Services associates are...Sr, Coordinator is responsible for delivering consistent and effective customer service to all inquires. This role… more
- Bon Secours Mercy Health (Mechanicsville, VA)
- …Pool are hired with the understanding they must float based on the tiers below: + Tier 1 : Float expectation within a single site based on competency + Tier ... committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates...The primary function of this job, based on hiring tier , is to be available and flexible to float… more
- NuAxis Innovations (Kansas City, MO)
- …+ Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving ... ** Tier II Service Desk Specialist** Location...or security + Help Desk Institute's HDI certification + Customer Service Representative Certification **Experience:** At least… more
- IBM (Rocket Center, WV)
- **Introduction** We are seeking a customer -focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users experiencing ... timely resolution or escalation. * Escalate unresolved issues to Tier 2 or Tier 3 support teams...preferred. * 1 + year of experience in customer service or help desk role. *… more
- Insight Global (Farmers Branch, TX)
- …a detail-oriented and customer -focused Temporary Helpdesk Support Technician to provide Tier 1 technical support and assist with the setup and configuration ... experience with Apple device configuration and deployment. Key Responsibilities . Provide Tier 1 technical support for end-users, including troubleshooting basic… more
- Cayuse Holdings (Pendleton, OR)
- **Overview** **The Work** The Tier 1 .0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client SAP ... You Need** + High School diploma or GED required. + 1 year of Service /Help desk or customer service support experience. + Familiarity with Information… more