- Merck & Co. (Durham, NC)
- …an effective "hand shake" during the Operations Shift Change Tiers and Maintenance Tier 1 .Properly distribute the shift maintenance work load among other shift ... and working at optimum efficiencyIdentifies opportunities and implements projects that help improve the business by streamlining workStrong sponsor for the problem… more
- IBM (University Park, PA)
- …**Your role and responsibilities** IBM is seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support ... timely resolution or escalation * Escalate unresolved issues to Tier 2 or Tier 3 support teams...1 + year of experience in customer service or help desk role * Basic understanding of Windows OS,… more
- Centre Technologies (Houston, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce allows ... reports to immediate supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- …seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk ... 1 to Tier 2. * Act as a member of the Tier 1 Help Desk, providing end-user support. * Anticipated split between the helpdesk lead role and providing… more
- General Dynamics Information Technology (Quantico, VA)
- …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** ... Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A career in enterprise IT means… more
- BigBear.ai (Columbia, MD)
- …operation of IT systems. Provide assistance to users in accessing and using IT systems Provide Tier 1 ( Help Desk) and Tier 2 (Escalation) problem ... invites applications for the role of System Administrator Level 1 , focusing on providing expert support for the implementation,...all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk) and Tier… more
- CACI International (Fort Meade, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ( Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and… more
- Stratus Solutions (College Park, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems. * Provide Tier 1 ( Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and… more
- ProSphere Tek (San Antonio, TX)
- …problem and using/finding solutions to complex issues. Candidates will also be able to handle tier 1 help desk items when necessary, and will perform onsite ... using/finding solutions to complex issues. Candidates will also be able to handle tier 1 help desk items when necessary, and will perform onsite… more
- M. C. Dean (District Of Columbia, DC)
- …system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. ... and cybersecurity industries. Responsibilities **Position Summary** The Systems Administrator 1 is responsible for the day-to-day management, maintenance, and… more
- Amentum (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk) and Tier 2 (Escalation) ... **Your Impact:** Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a **Systems… more
- COMSO, Inc (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk) and Tier 2 and ... the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk) problem identification, diagnosis and resolution of problems +… more
- COMSO, Inc (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk) and Tier 2 and ... the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk) problem identification, diagnosis and resolution of problems… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk) and Tier 2 (Escalation) ... the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk) problem identification, diagnosis and resolution of problems +… more
- Themis Insight (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk) and Tier 2 (Escalation) ... the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk) problem identification, diagnosis and resolution of problems +… more
- DCCA (Aurora, CO)
- …Provide support for implementation, troubleshooting and maintenance of IT systems * Provide Tier 1 ( Help Desk) problem identification, diagnosis and ... and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk) and Tier 2 (Escalation) problem… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Thee will be Tier 1 ( Help Desk) and Tier 2 (Escalation) ... the daily activities of configuration and operation of IT systems + Provides Tier 1 ( Help Desk) problem identification, diagnosis and resolution of problems… more
- ARSIEM (Annapolis Junction, MD)
- …monitoring, and problem resolution for all client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk) and Tier 2 ... for the implementation, troubleshooting, and maintenance of IT systems. + Provide Tier 1 ( Help Desk) problem identification, diagnosis, and resolution of… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk) and Tier 2 (Escalation) ... support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk) problem identification, diagnosis and resolution of… more
- Nightwing (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk) and Tier 2 (Escalation) ... support for implementation, troubleshooting, and maintenance of IT systems. Provide Tier 1 ( Help Desk) problem identification, diagnosis, and resolution of… more
