- Capital One (New York, NY)
- …help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You ... of experience in software engineering (Internship experience does not apply) At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud) At… more
- Capital One (Boston, MA)
- …help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You ... with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies Work with a team of… more
- Capital One (New York, NY)
- …help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You ... Airflow, Spark, AWS Glue/Kinesis 3+ years of experience with Databricks or Snowflake 1 + year of experience deploying machine learning models At this time, Capital… more
- Insight Global (Oak Brook, IL)
- …years of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity with basic troubleshooting techniques (eg, password resets, ... trained on their proprietary systems, but must possess some technical knowledge, experience working with a ticketing system, and...and Requirements We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center) Date: Dec 4, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... Netherlands, and the United Kingdom. Primary Function To provide technical /troubleshooting assistance, general product information, warranty assistance, and parts… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other ... The Tier 2 Technical Support Operations Analyst...ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other ... problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …and the rapid escalation and resolution of technical issues. Position Description: The NOC Tier 1 Shift Lead is responsible for overseeing a team of Tier ... verify accuracy, completeness, and compliance with established standards. . Train, coach, and mentor Tier 1 staff to develop technical and analytical skills,… more
- GovCIO (St. Louis, MO)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/7003/ tier - 1 -customer- service -rep/job?mode=apply&apply=yes&in\_iframe= 1 ... **Overview** GovCIO is currently hiring for Tier 1 Computer User Support to...Service Desk. Respond to customer questions and troubleshooting technical issues related to hardware, software, and network problems.… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1 .5) to join our support team operating within a secure Azure enterprise ... system, ensuring alignment with established SLAs and SLOs. + Troubleshoot and resolve Tier 1 .5-level issues related to Azure services, Microsoft Windows, and… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly deploying ... and respond to requests based on priority and defined Service Level Agreements (SLAs). + Provision and manage user...within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** +… more
- Choisys Technology (VA)
- …hardware, software, and network issues that cannot be resolved at Tier 1 . This role requires strong technical expertise, the ability to work independently, ... environments. Responsibilities + Receive and resolve escalated incident tickets from Tier 1 support in accordance with CBP service level agreements (SLAs) +… more
- Koniag Government Services (Washington, DC)
- …ideal Tier 1 Help Desk Engineer will: + Provide frontline Tier I support service requests via ServiceNow ticketing, system, email, phone, and in-person ... LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support...interactions + Efficiently document and manage all service requests using the Service Desk ticketing… more
- Linchpin Solutions, Inc. (Tampa, FL)
- SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job Type Full-time Description If you are looking for an ... currently hiring for a dynamic and experienced SATCOM Technician Tier 1 . Clearance:Active DoD TS/SCI Clearance Work...document required network service levels + Provide service desk and technical support to users.… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …identify potential areas for improvement within systems or processes. + Provide mentoring and technical guidance to Tier 1 staff to improve first-call ... or related discipline Program Description: The program provides comprehensive Tier 1 , Tier 2, and...agencies evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical… more
- Intuit (Phoenix, AZ)
- …performance. + Provide mentorship, guidance, and real-time coaching to Tier 1 agents to enhance customer experiences and technical accuracy. + Collaborate ... join the Global Business Solutions Group (GBSG) as a ** Tier 2 Senior Service & Support Specialist**...customers. You will work closely with Product, Engineering, and Tier 1 Support, helping define, diagnose, and… more
- Imagine One Technology & Management (Norfolk, VA)
- …the creation of PowerPoint slide decks as needed. + Provide support to shipyard tier 1 support desk and other external organizations using problem resolution ... for leadership and conduct morning operations briefs. + Provide tier 1 , tier 2 and...technical ideas in user-friendly language. + Strong customer service orientation and the ability to work in a… more
- General Dynamics Information Technology (Ashburn, VA)
- …5 + years of related experience **Job Description:** NETWORK OPERATIONS CENTER (NOC) TIER 1 SHIFT LEAD Advance how our customers operate while you ... advance your career. Join GDIT as a Network Operations Center (NOC) Tier 1 Shift Lead and build an impactful career in enterprise IT, collaborating with people… more
- Koniag Government Services (Washington, DC)
- **Arlluk Technology Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS** and our government customer ... off, and more. Arlluk Technology Solutions is seeking a Tier 1 Network Administrator to monitor our...1 -2 years of experience in network administration or technical support + Basic knowledge of network protocols, devices,… more
- Leidos (Norfolk, VA)
- …through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's products and ... with team mates to resolve issues. Escalates to next tier technical support as necessary. + Supports...or more experience supporting NNPI and/or SIPR in a Tier 1 role. + Ability to attain… more
