- BAE Systems (York, PA)
- …requests, operating system patch remediation, PC refresh based on company lifecycle standards and general tier 2 desktop support . Provide basic desk VoIP ... **Job Description** This is a Desktop support position. Provide on-site technical support for software and hardware installs, hardware moves, add or changes… more
- CUNY (New York, NY)
- IT Support Assistant (Hourly) -Client Services Desktop Support Technician Tier 2 **GENERAL DUTIES** IT Support Assistants support routine ... successful candidate will have the following responsibilities: + Provide tier 2 in-person IT support ...to resolve cross-functional issues + Help deploy and maintain desktop computing infrastructure, including IT resources in faculty and… more
- V2X (Springfield, VA)
- …and maintain a Counterintelligence (CI) Polygraph. The Systems Administrator II - Desktop Support are the Tier 2 team members of an Information ... are hiring for a Senior Systems Administrator II - Desktop Support - Top Secret Clearance to...Workforce (CSWF) System Administrator (451); Intermediate Level for SECNAV M-5239. 2 compliance. (See Navy Cool Website) + Desired Qualifications:… more
- Robert Half Technology (Nashville, TN)
- …currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will play a key role ... escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support...skills. + IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician) are a plus. +… more
- Robert Half Technology (Nashville, TN)
- …+ Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical ... Collaboration with Other Teams: Collaborate with Tier 2 and Tier 3 support ...support role is essential. + In-depth knowledge of desktop operating systems (eg, Windows, macOS), server systems, software… more
- Robert Half Technology (Nashville, TN)
- …become more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution. + ... 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk...communication and customer service skills. + Basic understanding of desktop operating systems (eg, Windows, macOS) and common software… more
- PNC (Pittsburgh, PA)
- …manager's discretion. As an Infrastructure Configuration Consultant you will provide SME support for various desktop operating systems (emphasis on Windows) and ... supported systems and applications. Escalation POC for Level 1 and Level 2 resources, as well as applications/systems owners Performs application governance, such as… more
- Trinity Health (Darby, PA)
- …all aspects of end-user computing and desktop -based LAN systems software. Provides technical support and guidance through Tier 2 support and works ... end-user computing and desktop -based LAN systems software. + Provides technical support and guidance through Tier 2 support and works with vendors to… more
- Walworth County (Elkhorn, WI)
- Desktop Support Manager Print (https://www.governmentjobs.com/careers/walworthco/jobs/newprint/4584960) Apply Desktop Support Manager Salary $91,794.00 ... IT roadmap Mentor, lead, train and direct the IT desktop support staff and IT desktop...in Short-Term Disability only. Health Insurance: You can choose Tier 1 or Tier 2 .… more
- Orion Consortium (Annapolis Junction, MD)
- …+ Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams. + Diagnose and resolve complex hardware ... + Ensure the stability, security, and performance of Windows desktop systems. + Apply patches, updates, and configuration changes...guidance and training to Tier 1 and Tier 2 support staff. +… more
- Orion Consortium (Annapolis Junction, MD)
- …o Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams. o Diagnose and resolve complex hardware ... o Ensure the stability, security, and performance of Windows desktop systems. o Apply patches, updates, and configuration changes...guidance and training to Tier 1 and Tier 2 support staff. o… more
- Pew Charitable Trusts (Washington, DC)
- …and tickets on the desktop support team for Tier 1 and Tier 2 support issues. + Document changes to production desktop and hand-held devices, ... Associate, Desktop Support (Hybrid) Overview of Information...and is eligible for hybrid work with at least 2 core days in the office. Responsibilities + Provide… more
- Pew Charitable Trusts (Philadelphia, PA)
- …and tickets on the desktop support team for Tier 1 and Tier 2 support issues. + Document changes to production desktop and hand-held devices, ... Associate, Desktop Support (Hybrid) Overview of Information...is eligible for hybrid work with a minimum of 2 core days in office. Responsibilities + Provide on-site… more
- Epsilon, Inc (Lakewood, CO)
- ** Desktop Support Lead** **Who is Epsilon:**...software use, and performing related work as required. This tier 2 position will deploy resources for ... Solution Architecture, and Project Management. **An average day:** As Desktop Support Lead, you will be responsible...and development. + Deploy and assign resources for prompt tier 2 incident resolution, acting as an… more
- Trinity Health (Grand Rapids, MI)
- …desktop hardware. Maintains desktop software and hardware. Supports mobile workforce. Provides Tier 2 support to ITS users for basic software and ... printer, etc.) at users' locations. + Provides desk-side end-user Tier 2 support and problem...or PC certification (A+, Network+, etc.) desirable. + Microsoft desktop operating system / applications installation and support… more
- Trinity Health (Columbus, OH)
- …of end-user computing and desktop -based LAN systems software. Provides advanced level technical support and guidance through Tier 2 support and works ... desktop software and hardware and provides advanced level support in these areas. Provides consultation to TIS users...in behaviors, practices, and decisions. + Provides expert level support of all desktop and network hardware… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …+ Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams. + Diagnose and resolve complex hardware ... Secret SCI + Polygraph **Job Family:** Systems Engineering **Skills:** Desktop Operating Systems,Microsoft Windows,Troubleshooting **Certifications:** Comp TIA Security -...guidance and training to Tier 1 and Tier 2 support staff. +… more
- General Dynamics Information Technology (Washington, DC)
- …and follows-up on customer support problems, provides timely and professional Desktop support to users. You will be interfacing with users, therefore ... and support ;daily maintenance and incident/problem resolution for escalation of desktop support related issues + Configures IT devices for secure operation,… more
- V2X (Springfield, VA)
- …and maintain a Counterintelligence (CI) Polygraph. The Systems Administrator I - Desktop Support are the Tier 1/ 2 team members of an Information ... We are hiring for a Systems Administrator I - Desktop Support - Top Secret Clearance to...Workforce (CSWF) System Administrator (451); Intermediate Level for SECNAV M-5239. 2 compliance. (See Navy Cool WebSite) + Desired Qualifications:… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support , managing complex customer issues with a ... environments, ensuring high availability, performance, and security compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - … more