- Monster (Lantana, FL)
- …flow, supports the Doctor and Office Manager, and delivers exceptional customer service throughout the visit. Key Responsibilities Front Desk Duties: Verify ... flow, supports the Doctor and Office Manager, and delivers exceptional customer service throughout the visit. Key Responsibilities Front Desk Duties: Verify… more
- Monster (Littleton, CO)
- …smooth day-to-day operations. This role requires a balance of customer service , technical troubleshooting, and proactive support for both hardware and software ... complex issues when necessary. Participates in the day-to-day operational support and service delivery of the IT Operations by monitoring and responding to IT… more
- Monster (Montgomery, OH)
- …Ohio 45249 Onsite Requirements: 5 years managing identity management platforms 3 years' service desk tier 2 or higher RMM and/or Intune experience Job ... (Azure, Google Workspace, etc.) 1 Year deploying applications through RMM and/or Intune 3 Years of Service Desk Support at a Tier 2 or higher level 1-2… more
- Monster (Northbrook, IL)
- …and on-the-spot training to prevent problem reoccurrence and knowledge transfer. Escalates Tier 2 problems to appropriate support (eg, technical experts or process ... very similar in responsibilities and tasks to a help desk position, but the impact to the organization due...arounds." 25% Customer Support Technician Non ERP Responsible for Tier I software and hardware support. Diagnoses and resolves… more
- Monster (Melbourne, FL)
- …as FIN-10 (Travel) and GC-01 (Allowability). They will manage the Concur Help Desk tickets, provide email inbox support, and participate in regular Concur team calls ... with different teams and departments. Must- Haves (Hard Skills): Customer Service Team Expense Management Knowledge of Travel and Corporate card management… more
- Monster (Rochester, MN)
- …according to purchase order and Client's standards. Works in conjunction with service and business units to relocate equipment as requested by departments. Works ... independently while providing on-site installation, customer service , and technical installation and/or repairs support per department or individual customer… more
- ManpowerGroup (Brownsville, WI)
- …incidents, resolutions, and processes **What's Needed?** + 1- 3 years of experience in IT Service Desk or technical support ( Tier 1/ Tier 2) + Ability ... successfully in the organization. **Job Title:** Service Desk / Field Support Technician **Duration** : 3...and Tier 2 technical support, escalating to Tier 3 as needed + Deliver hands-on… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier ...at Tier 2 will be forwarded to Tier 3 support for assistance and resolution. + ... VA Job Responsibilities Trace Systems is seeking an IT Service Desk Support personnel to support the...for further technician support. + Manage tickets routed to Tier III for specialized support. + Assist users with… more
- Leidos (Norfolk, VA)
- …our community. Our Mission, Vision, and Values guide the way we do business. The SMIT Service Desk RDM Team has an opening for an experienced technician to work ... in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network...Pay Range: $25 - $28 **Primary Responsibilities:** **As a Service Desk RDM Technician, you will:** +… more
- Beth Israel Lahey Health (Charlestown, MA)
- …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services across ... (BILH) entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 1...This includes logging, triaging, resolving, and timely follow-up of service requests/incidents. The Service Desk … more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- **What is the position?** The Bilingual Tier 1 Service Desk ...and a resident of the US for at least 3 years within the last 5 years. + Fluent ... to complaints for our customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase your… more
- IBM (Frederick, MD)
- …using a ticketing system, ensuring timely resolution or escalation. * Escalate unresolved issues to Tier 2 or Tier 3 support teams as needed. * Assist ... location. We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide...professional expertise** * 1+ year of experience in customer service or help desk role. * Basic… more
- IBM (Rocket Center, WV)
- …using a ticketing system, ensuring timely resolution or escalation. * Escalate unresolved issues to Tier 2 or Tier 3 support teams as needed. * Assist ... **Introduction** We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide...certification preferred. * 1+ year of experience in customer service or help desk role. * Basic… more
- RKON (Chicago, IL)
- …After Joining RKON: + RKON EUE University - internal training program (within 3 months) + Knowledge Centered Service (KCS) v6 Fundamentals certification (within ... Analyst ( Tier 1), End User Engineering About us: RKON...and rewarded-a key reason for the extraordinary level of service we deliver to our customers. About the position:… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... responsible for assisting customers when they call or walk into the customer service center, remotely, or at the customer's location. The candidate shall be prepared… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you ... support team. + Collaboration with Other Teams: Collaborate with Tier 2 and Tier 3 ...+ Vendor Coordination: Work closely with third-party vendors and service providers to facilitate problem resolution and the procurement… more
- Robert Half Technology (Nashville, TN)
- …work on strategies to prevent their reoccurrence. + Escalation Management: Collaborate with Tier 3 support teams to resolve issues that require advanced ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will… more
- Robert Half Technology (Nashville, TN)
- …helping them become more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem ... Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's...beneficial but not mandatory. + Strong communication and customer service skills. + Basic understanding of desktop operating systems… more
- General Dynamics Information Technology (Washington, DC)
- …Technical Support Services **Skills:** Computer Hardware,Hardware Troubleshooting,Troubleshooting **Experience:** 3 + years of related experience **US Citizenship ... Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 ... Service Desk Technician - Intermediate Clearance...peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate… more
