- City of New York (New York, NY)
- …The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP ... ensure that DEP continues its tradition of delivering excellent service to the residents of New York City. The...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …, Application Analyst , Customer Care Technician , Contact Center Technician , Customer Service Technician , Client Support Specialist, Call Center ... Comparable Roles: Helpdesk Technician , Technical Support Representative, Customer Support Specialist, Service Desk Analyst , IT Support Technician… more
- University of Utah (Salt Lake City, UT)
- …Number** PRN37608B **Job Title** Technical Support Analyst **Working Title** Video Tier 1 Technician **Job Grade** E **FLSA Code** Computer Employee ... **Job Summary** The primary role of the (VT1) Video Tier 1 Support Group is to serve as the...Retirement Systems ("URS"). Eligible new hires with prior URS service , may elect to enroll in URS if they… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our ... our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician .… more
- Koniag Government Services (Durham, NC)
- …**Job ID 2390217** **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public ... at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or...HDI Customer Service Representative, HDI Desktop Support Technician or an A+ certification. + Candidates supporting this… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk ... Technician supporting ARPA-H. Deliver excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside support.… more
- MUFG (Tampa, FL)
- …of our recruitment team will provide more details. **Job Summary** In this role, the Service Desk Tier 1 Technician will serve as the primary ... individual incident/request, providing thorough reporting as needed for escalation. The Service Desk Tier 1 Technician will also provide first contact… more
- Adelante (Phoenix, AZ)
- Desktop Support Senior Analyst Job Details Job Location Adelante Healthcare Center Support Office - Phoenix, AZ Position Type Full Time Education Level HS Diploma ... Job Category Health Care Description POSITION SUMMARY The Desktop Support Senior Analyst provides support assistance to users in the operation of end-user… more
- MSys Inc. (New Castle, DE)
- …Interview: One phone call and one Teams meeting Role Description: + This is an elevated Tier 1 Service Desk role that is 95% phone support for internal and ... Job summary: Title: Help Desk Analyst - Hybrid Location: New Castle, DE, USA...external customers. + The technician troubleshoots, resolves, documents, and escalates tickets as necessary.… more
- UCLA Health (Los Angeles, CA)
- Description Under the direction of the Technical Service Delivery (TSD) Endpoint Operations Manager, you will provide Tier II responsibilities for the day-to-day ... within an assigned geographical region, which may require a technician to travel to various sites as needed to...various sites as needed to perform the job duties. Tier II support on technologies including endpoint devices, but… more
- Robert Half Technology (Atlanta, GA)
- Description As a Tier I Help Desk Technician , you will be the first point of contact for end-users experiencing technical issues. You will provide basic to ... and high user satisfaction. Requirements Proven experience as a Tier I Help Desk Technician or in...as part of a team. High level of customer service orientation and professionalism. Relevant certifications such as CompTIA… more
- Black Hawk College (Moline, IL)
- Help Desk Technician Print (https://www.schooljobs.com/careers/bhcedu/jobs/newprint/4536085) Apply Help Desk Technician Salary $16.00 - $18.00 Hourly Location ... configure and troubleshoot desktop and notebook computers. g. Provides tier 1 installation, configuration and troubleshooting applications, operating systems, and… more
- City of West Sacramento (West Sacramento, CA)
- …methodology. Dental plan is self-insured through Delta Dental. Vision plan is Vision Service Plan. The cafeteria plan amount for health benefits (medical, dental and ... City according to the formula below: 10-14 years of service = $50 + 25% of premiums 15-19 years...City contribution. Employees will fall under the medical retirement tier based on original date of hire as a… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift (Clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to ... Required: None Type of Travel: None Anticipated Posting End: 7/15/2024 The Integrated Service Center Account Manager will provide front line support and act as the… more