- Alight (IN)
- …SQL queries (MS SQL or Postgres) Good to have : + Customer Care Knowledge (IVR, Web Chat , Agent Desktop, KM, Case Management). + Knowledge of Github, Load ... Functionize / Selenium automation testing tool + Hands on experience in API & Web testing with above automation frameworks with Postman experience + Worked with Page… more
- Waste Connections (The Woodlands, TX)
- …is seeking dedicated and proactive individuals to join our team as Temporary Live Chat Agents. This role involves handling customer and sales inquiries via our Live ... Respond to customer and sales inquiries exclusively via Live Chat . + Operate within the Live Chat ...for an 8 hour shift. + Utilize our proprietary web applications to gather necessary information. + Forward all… more
- Walmart (Bentonville, AR)
- … agent building tools-featuring low-code/no-code interfaces and natural language chat interfaces-to design and deploy agents that automate complex workflows ... done-without needing a team or technical background. We are looking for Agent Developers-problem solvers who are passionate about speed, simplification, and impact.… more
- Amazon (Seattle, WA)
- …all sizes deliver superior customer experiences at lower cost. Amazon Connect Chat is a conversational AI-powered solution that enables companies to deliver ... personalized, proactive, and seamless messaging experiences across web , mobile, SMS, and popular communication apps like Apple...the Senior Product Manager, Technical, on the Amazon Connect Chat team, you will define the long-term product vision… more
- State of Georgia (Fulton County, GA)
- Customer Service Agent I Georgia - Fulton - Atlanta (https://ga.referrals.selectminds.com/jobs/72058/other-jobs-matching/location-only) Hot ... regarding general and specific account and plan-level information, and provide web registration and navigation assistance. Minimum Qualifications & Education + High… more
- Kalkomey Enterprises, LLC (TX)
- Tier 1 Customer Experience Agent (Bilingual - English/French) About Kalkomey Kalkomey Enterprises is the trusted guide to outdoor success. Our platform connects ... offer over 360 high-quality online educational courses, a suite of integrated web and mobile applications, and resources tailored to ensure our outdoor enthusiasts… more
- CACI International (Arlington, VA)
- …for CISA users submitting inquiries and issues via multiple channels, including phone, web chat , email, and ticketing. * Demonstrate sound customer service and ... Technical Operations Center Service Desk Agent Job Category: Information Technology Time Type: Full...**The Opportunity:** The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT)… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat , off-phone work, and email concerning, but not limited to, ... requirements: + Rating of "Performing" or above on the Agent Dashboard and Competencies for a minimum of 9...multiple channels including, but not limited to, voicemail, email, web chat , outbound calls, membership growth, retention,… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …**9:30AM-6:00PM EST** Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services ... processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to...open case. All cases shall be logged in a web -based agent desktop application. + Performs manual… more
- ServiceNow, Inc. (Raleigh, NC)
- …components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies + Connect chat , agent chat , and virtual agent configuration and ... integrations. + Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence,… more
- Sanford Health (SD)
- …involves configuring and optimizing experiences such as HR Agent Workspace, Virtual Agent , and Agent Chat . This position requires regular collaboration ... custom integrations between HR systems using RESTful APIs, SOAP, and other web services. Automate processes to improve data flow and integration between ServiceNow… more
- Amazon (Dallas, TX)
- …deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or ... Description The Amazon Web Services Professional Services (ProServe) team is seeking...- 1+ years designing and implementing NLP/NLU (IVR or chat ) solutions using at least one major conversational AI… more
- Amazon (Atlanta, GA)
- …deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or ... Description The Amazon Web Services Professional Services (ProServe) team is seeking...- 3+ years designing and implementing NLP/NLU (IVR or chat ) solutions using at least one major conversational AI… more
- Zoom (Atlanta, GA)
- …Full Stack Engineer What you can expect As a Senior Full Stack Engineer on Team Chat and Chat Horizontals team, you'll play a pivotal role in shaping the future ... an award-winning workplace for its transparency, employee well-being, and customer focus. The Chat and Chat Horizontals team works on building seamless workplace… more
- Capgemini (New York, NY)
- …and CRM Dynamics. + Deliver customer interaction solutions across IVR, Web , Messaging/ Chat , SMS, Social Media, and Genesys Agent Copilot. + Utilize Genesys ... **Key Responsibilities:** + Design and implement Voice and Non-Voice applications including Chat , SMS, Email, and Bots using Genesys Cloud CX Architect. + Develop… more
- Microsoft Corporation (Reston, VA)
- …technical decision makers to drive intent and enable sustained usage of Copilot Chat , Agents, and M365 Copilot, securing long-term customer success and renewal. + ... Leverage Agentic AI: Use Copilot prompt engineering and Agent -building expertise to drive AI at scale. + Explore growth opportunities: Partner with technical and… more
- Research Foundation CUNY (New York, NY)
- …the daily operations of the Aspire Registry. The Aspire Registry is a web -based system that helps early childhood providers track and find professional development, ... to Registry member inquiries and resolve issues via email, chat , or phone, ensuring timely and effective support. +...society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus… more
- Research Foundation CUNY (New York, NY)
- …early childhood professional development system. The Aspire Registry is a web -based system that helps early childhood providers track their ongoing professional ... Provide technical support to our Registry members through e-mail, chat , and phone. + Review documentation from Registry members...society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus… more
- Amazon (Austin, TX)
- …in Whole Foods Market, Amazon Fresh, and Amazon Go Stores. You will utilize voice and agent chat for live one-on-one support as well as web portal for ... resolving hardware and software issues by fielding telephone calls, web chats, and email communication, diagnosing problems, performing troubleshooting activities,… more
- Chipotle Mexican Grill (Columbus, OH)
- …growth. (3%) + Experience in Apex programming language, Visualforce, Lightning Web Components, and Salesforce APIs to develop customized solutions within the ... + Building customizations for Salesforce Service Cloud Console, optimizing agent workflows, and enhancing their productivity through automation and visualization… more