- InterSources, Inc. (New York, NY)
- Title: Kronos Business Analyst Lead, UKG Pro WFM Location: Broadway NYC 12-18 Months Contract Position Mandatory Requirements Client is seeking a Kronos Senior ... Business Analyst Lead to support the upgrade from Kronos Workforce...from Kronos Workforce Central to UKG Pro Workforce Management ( WFM ). This role involves consolidating five WFC instances into… more
- EchoStar (Englewood, CO)
- …as Mathematics, Statistics, or Business Administration is preferred + Proven experience in a WFM or contact center analyst role, with a focus on forecasting and ... provide data-driven solutions + Maintain data integrity and accuracy within WFM systems and reporting tools **Skills, Experience and Requirements** **Education and… more
- Insight Global (Columbia, MD)
- …weeks may be 0 days/week) Insight Global is looking for a dedicated Functional Business Analyst , focused on WFM , to support a large health system in Baltimore, ... local to Baltimore, MD (driving/train distance at least) * WFM : UAT (User-acceptance testing) phase will be boots on...for a major go-live of Infor CloudSuite Workforce Management ( WFM ). This person will support the transition, with a… more
- Mount Sinai Health System (New York, NY)
- **Job Description** This position is a senior level analyst position responsible for acquiring in-depth knowledge of the application, their software, architecture as ... system analysis, application program development + 5+ years of experience in UKG Pro WFM + 5 + years of healthcare advanced scheduling + 5+ years of working… more
- Teleperformance USA (Warren, MI)
- …**PURPOSE OF POSITION** **Responsible for** **day-to-day** **management of s** **ervice** **l** **evel,** **s** **ite** **e** **fficiency/** **o** **ccupancy and ... **Category :** **Workforce Management** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable… more
- Americor (Irvine, CA)
- …(SLAs), improve efficiency, and enhance the overall customer experience. The Senior WFM Analyst will be responsible for leading complex analysis, providing ... We are seeking a highly skilled and experienced Principal Workforce Management ( WFM ) Analyst to join our team. The ideal candidate will be a strategic thinker… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …HRIS, UKG Pro Analyst , UKG Pro Reporting Analyst , HR data analyst , WFM analyst , or a related role + Hands-on experience with UKG Pro, including ... *_ **Welcome to Love's:** Love's is seeking a highly analytical and strategic Workforce Analyst to join our Workforce Management team. This role is ideal for someone… more
- Hackensack Meridian Health (Edison, NJ)
- …healthcare and serve as a leader of positive change. As a **Workforce Management ( WFM ) Real Time Analyst ** , you will utilize workforce management tools and ... in a Workforce Management role as a RTA or Analyst . + Proven experience with CISCO Calabrio / UCIC...Proven experience with CISCO Calabrio / UCIC or other WFM platform. + Excellent organization, communication and interpersonal skills… more
- Henry Ford Health System (Troy, MI)
- …service to Henry Ford patients within a call center environment. The scheduler analyst must have a clear and working understanding of the interrelationships between ... the contact distributions of the work product. The scheduler analyst must also have a clear and working understanding...Henry Ford Time Entry system, correlation with workforce management ( WFM ) tools. In addition, to understanding the use of… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Workforce Analyst will analyze historical and real time data to understand trends to determine demand needed and schedule teams accordingly ... in the right place at the right time. Workforce Analyst will also identify gaps and opportunities within the...of Data Analysis + Knowledge of Access Center software; WFM (Genesys and/or Verint) preferred + Skilled in dashboard/report… more
- World Wide Technology (St. Louis, MO)
- …today! World Wide Technology, Inc. currently has an opportunity available for a Senior Analyst in the IT - Sales & Customer Experience organization located at our ... subject matter expert for UKG Workforce Central (WFC) and Workforce Management ( WFM ) systems. + Lead requirement gathering sessions and translate business needs into… more
- Ryder System (Tallahassee, FL)
- …(http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : Job Description The HRIS Analyst is a support level position within the HRIS organization. ... writing and analyzing data flows for process improvement opportunities. The HRIS Analyst also supports HRIS upgrades, patches, testing and other technical projects… more
- Motion Recruitment Partners (San Francisco, CA)
- Business Systems Analyst / Contract / Remote San Francisco, California **100% Remote** Contract $52.41/hr - $55/hr Exciting new fully remote contract position for a ... Business Systems Analyst with an established firm. **Contract Duration: until July...or Finance or Supply Chain. + Workday and/or Pro WFM implementation and testing background. + Experience migrating large… more
- Tufts Medicine (Burlington, MA)
- We are seeking an experienced UKG Pro WFM developer with deep application expertise (including Timekeeping, Attendance, Accruals, and Advanced Scheduling) and ... a key technical developer role in optimizing and maintaining our UKG Pro WFM application to support evolving business needs, ensuring timely resolution of issues,… more
- Tractor Supply Company (Brentwood, TN)
- Sr. Analyst , Workforce Management **Overall Job Summary** This position is responsible for managing Tractor Supply's enterprise Workforce Management ( WFM ) ... support for labor exceeding $800M+ across all TSC locations. The Sr. Analyst , Workforce Management is highly experienced in operational processes and staffing… more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- …route contact volume using ACD systems, ensuring alignment with workforce management ( WFM ) tools. + Extract targeted datasets from multiple databases using reporting ... level performance, adjusting resources to meet objectives, and troubleshoot WFM and telephony system issues. + Serve as a...environment, with expertise in workforce management, ACD, IVR, and WFM systems. + 2-4 years of analytics experience. +… more
- Camping World (Greenville, NC)
- **Job Summary:** The Workforce Management Analyst is a key member of the Workforce Management team, providing analytical support to contact center operations, ... the business + Drive process improvement requirements and ad-hoc WFM projects + Create optimized plans for cross-functional teams.../ SMS + Work with key stakeholders to ensure WFM initiative and priorities are aligned and delivered to… more
- Stanford Health Care (Newark, CA)
- …(United States of America) Stanford Health Care is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting ... Analyst for Contact Center Platforms is responsible for designing,...Connect, CISCO or similar. Integrate data from multiple sources ( WFM tools, CRM, IVR, QA platforms) to create comprehensive… more
- Percepta (Dearborn, MI)
- **Description** **Global Senior Compensation Analyst ** At Percepta, we bring first-class service across each market we support. As a **Global Senior Compensation ... Analyst ** working **remotely** , you'll be a part of...Approval Matrix for all global locations * Partnering with WFM , Finance and Pricing on budget data and annual… more
- CVS Health (NE)
- …heart, each and every day. **Job Purpose and Summary:** Resource Planning Analyst is responsible for the real-time monitoring including current and upcoming week ... forecasts (Volume and Rates/AHT) by utilizing Verint (or current/relevant Workflow/ WFM tool) mid-day/mid-week and influences/coordinates solutions to parallel operations… more
