- Mount Sinai Health System (Huntington, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up ... appointments for patients, and who takes a lead role among this group, mentoring and managing all...actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the… more
- Mass Markets (Savannah, GA)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... practices. + Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a culture of accountability,… more
- Conduent (Helena, MT)
- …part of a culture where individuality is noticed and valued every day. **Provider Relations Call Center Lead ** Location: on-site in Helena, MT Salary: $18-20 ... that plays a vital role in supporting our Montana Medicaid Providers? **About the PR Call Center Lead role:** The individual who fills this position will… more
- Capital One (Mclean, VA)
- Lead Information Security Office Consultant ( Call Center ) As a Lead Consultant in Capital One's Cyber Information Security Office (ISO), you will work ... will help consult on technology improvement projects related to our Contact Center experiences including Interactive Voice Response, Voice over Internet Protocol and… more
- Ochsner Health (Houma, LA)
- …1942, but one thing has never changed - our commitment to serve, heal, lead , educate,** **and innovate. We believe** **that every award earned, every record broken ... service related experience **Certifications** Preferred - Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate… more
- Mass Markets (Mesilla, NM)
- …of the account. Key Responsibilities: + Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives + Responsible for ... industry. Our team is looking for a highly skilled call center customer service manager who can...after 90 days of employment, and all employees have access to MEC medical plans after just 30 days.… more
- Mass Markets (AL)
- …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that performance standards ... skills, excellent problem-solving abilities, and a deep understanding of call center operations. To be considered for...environment. + Proven experience in a supervisory or team lead role. + Strong understanding of key performance metrics… more
- Mass Markets (Killeen, TX)
- …have established ourselves as a trusted partner in the industry. We are looking for inbound call center agents to join our growing team! In this role, you will ... our industry-leading training, you are sure to grow. Prior call center experience is not required; candidates...document and process customer claims in appropriate systems. + Lead fact-finding discussions to determine the best options for… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising ... contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination...and action, with the potential to set precedent, and lead organizational change. Will lead the planning,… more
- Centene Corporation (Austin, TX)
- …the implementation, maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- Mass Markets (Tampa, FL)
- …ourselves as a trusted partner in the industry. We are seeking a dynamic and experienced Call Center Collections Director to join our team and lead our ... degree or relevant certifications preferred. + Proven experience in debt collection, call center operations, or financial services management, with a minimum… more
- CVS Health (Springfield, IL)
- …make a large impact in your next role? Join CVS Health as the Manager of Call Center Customer Service with our Services & Benefits division. As the Manager, you ... remote role. Candidate must be flexible to work during call center hours which are as follows:...days per week. This position will report to the Lead Director, Service & Benefits. Responsibilities: **Team Leadership** +… more
- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... in the industry. We are looking for aBilingual Supervisorto lead and manage the team supporting the Flood Support...the below qualities: + Proven experience in a contact center environment. + Demonstrated supervisory experience with a track… more
- Brooklyn Center Community Schools (Brooklyn Center, MN)
- …05/29/2025 Brooklyn Center Community Schools is seeking a skilled, passionate long- call substitute Occupational Therapist to join our team for the beginning of ... Long- call substitute Occupational Therapist JobID: 3010 + Position...Special Services + Date Posted: 2/7/2025 + Location: Brooklyn Center Elementary School (High-Needs School) + Date Available: August… more
- PeaceHealth (Vancouver, WA)
- …terms of any applicable collective bargaining agreement, seniority, etc. Onsite managing Patient Access Representative - Call Center and ancillary team. ... is seeking a Clinic Manager - Quality & Coordination, Call Center , for a Full Time, 1.00...+ Partners with physicians and senior clinic leadership to lead clinic operations to ensure overall success of area/site.… more
- DXC Technology (Austin, TX)
- …Job Functions:** + Oversees the day-to-day operations of the customer support center operations. + Conveys customer feedback to product development staff in order ... and services are met. Schedules staff to adequately handle call volume at any point in time. Monitors progress...processes and platforms. + Manages client relationship from contact center perspective with Sr Leaders from clients and internally… more
- Leaffilter (Lombard, IL)
- …Qualifications: + High School Diploma or equivalent. + Previous experience in a dynamic call center or customer service role + Ability to juggle various work ... Position Summary: Our Agents will work on-site in our Inside Sales Center and are responsible for speaking with potential customers regarding their product… more
- Fairview Health Services (St. Paul, MN)
- **Job Overview** In addition to their standard duties as a On Call Systems Specialist, the team lead is responsible for providing daily work direction to staff ... and accountability to Fairview behaviors and values. The On Call Team Lead position is responsible for:...the roles and responsibilities of its respective Customer Solutions Center team. . Providing daily direction, instruction and guidance… more
- Sallie Mae (New Castle, DE)
- …level. + Provides lead coverage for all employees and provides customer call assistance rotating on Friday and Saturdays as needed. + Provides guidance to staff ... and drive collector compliance with regulations. **What** **You'll** **Do** + Lead and motivate a team of collection professionals, providing guidance, training,… more
- Virginia Mason Franciscan Health (Edmonds, WA)
- **Responsibilities** We are seeking a motivated and experienced Patient Access Center Supervisor to oversee our call center operations in Seattle, WA. ... customer service, efficient scheduling, and accurate patient registration processes. The Patient Access Center Supervisor will play a key role in enhancing… more