- Mount Sinai Health System (Greenlawn, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up ... appointments for patients, and who takes a lead role among this group, mentoring and managing all...actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the… more
- Mass Markets (Wichita, KS)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... practices. + Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a culture of accountability,… more
- Astellas Pharma (Northbrook, IL)
- **Global Network & Call Center Technologies Lead ** Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every ... apply. **Purpose:** We are seeking a visionary and technically skilled Global Network & Call Center Technologies Lead to oversee the design, transformation,… more
- Mass Markets (Garden City, GA)
- …of the account. Key Responsibilities: + Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives + Responsible for ... industry. Our team is looking for a highly skilled call center customer service manager who can...after 90 days of employment, and all employees have access to MEC medical plans after just 30 days.… more
- BJC HealthCare (St. Louis, MO)
- …processes within PA to support staff working smarter not harder. The Patient Access Lead must possess exceptional attention to detail & critical thinking ... Preferred Requirements** + M-F 1130-8:00 PM + Rotating On Call Weeks + $750 Sign on Bonus + Daily...skills. The Patient Access Lead - HSO will facilitate all...skills. The Patient Access Lead - HSO will facilitate all components of the… more
- Mass Markets (VA)
- …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that performance standards ... skills, excellent problem-solving abilities, and a deep understanding of call center operations. To be considered for...environment. + Proven experience in a supervisory or team lead role. + Strong understanding of key performance metrics… more
- Robert Half Office Team (Woodland Hills, CA)
- Description We are currently seeking a Call Center Customer Service Manager to join our team. The Call Center Customer Service Manager is responsible for ... ensuring customer satisfaction, and driving strategic improvements across all call center activities. for more information about... activities. for more information about the role, please call ###. Responsibilities: + Lead , coach, and… more
- Virtua Health (Pennsauken, NJ)
- …image of self and Virtua.Position Responsibilities:* Make suggestions for process improvement of Access Center . Assist in training new Access Center ... Required / Experience Required:Minimum of 5 years customer service or call center experience required.Health care experience including medical terminology… more
- Mass Markets (Savannah, GA)
- …have established ourselves as a trusted partner in the industry. We are looking for inbound call center agents to join our growing team! In this role, you will ... our industry-leading training, you are sure to grow. Prior call center experience is not required; candidates...document and process customer claims in appropriate systems. + Lead fact-finding discussions to determine the best options for… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising ... contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination...and action, with the potential to set precedent, and lead organizational change. Will lead the planning,… more
- CHS (Clearwater, FL)
- …audit findings with appropriate leadership, with accuracy, and work with the MPS Call Center Manager/Supervisor/Team Lead and analyze the data for ... **Overview** ** ** **Claims and Call Auditor ( Call Center ...the ability to maintain active customer and employee communication; access , input and retrieve information from the computer system;… more
- Fannie Mae (Plano, TX)
- …products, technology solutions, and services. *THE IMPACT YOU WILL MAKE* The Mortgage Outbound Call Center Sales Associate role will offer you the flexibility to ... Here, you will grow your career and help create access toaffordable housing finance. Job Description As a valued...KPIs. *THE IMPACT YOU WILL MAKE* The Mortgage Outbound Call Center Sales Associate role will offer… more
- Camping World (Greenville, NC)
- The Call Center Trainer is required to...and assign positions based on qualifications and merit * Lead by setting a strong example in action, integrity, ... design, develop, facilitate and deliver course instruction to call center employees in a professional and...medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information… more
- Mass Markets (Garden City, GA)
- …as a trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client ... , ensuring KPIs and SLAs are consistently met. + Lead and mentor supervisors, team leads, and support staff....Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- CVS Health (Wilkes Barre, PA)
- …And we do it all with heart, each and every day. **Manager, HRBP - Retail Call Center & Mail** **Description** As the manager, HR Business Partner - Retail ... Call Center & Mail, you'll play a key...HRBP team. The HRBP will report directly to the Lead Director, HR Business Partner - Retail Operations and will… more
- PeaceHealth (Vancouver, WA)
- …terms of any applicable collective bargaining agreement, seniority, etc. **Onsite managing Patient Access Representative - Call Center and ancillary team.** ... **Description** PeaceHealth is seeking a Clinic Manager - Call Center , for a Full Time,...+ Partners with physicians and senior clinic leadership to lead clinic operations to ensure overall success of area/site.… more
- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... in the industry. We are looking for aBilingual Supervisorto lead and manage the team supporting the Flood Support...the below qualities: + Proven experience in a contact center environment. + Demonstrated supervisory experience with a track… more
- Brooklyn Center Community Schools (Brooklyn Center, MN)
- …2025 Brooklyn Center Community Schools is seeking a skilled, passionate long- call substitute Occupational Therapist to join our team for the beginning of the ... Long- call substitute Occupational Therapist JobID: 3010 + Position...Special Services + Date Posted: 2/7/2025 + Location: Brooklyn Center Elementary School (High-Needs School) + Date Available: August… more
- DXC Technology (Austin, TX)
- …Job Functions:** + Oversees the day-to-day operations of the customer support center operations. + Conveys customer feedback to product development staff in order ... and services are met. Schedules staff to adequately handle call volume at any point in time. Monitors progress...processes and platforms. + Manages client relationship from contact center perspective with Sr Leaders from clients and internally… more
- Leaffilter (Lombard, IL)
- …Qualifications: + High School Diploma or equivalent. + Previous experience in a dynamic call center or customer service role + Ability to juggle various work ... Position Summary: Our Agents will work on-site in our Inside Sales Center and are responsible for speaking with potential customers regarding their product… more