- CVS Health (Raleigh, NC)
- …compassionate. And we do it all with heart, each and every day. **Position Summary** Aetna Better Health is Aetna 's Medicaid managed care plan. Backed by over 30 ... need it is essential to better health. That's why Aetna (R) Medicaid plans include the guidance and support needed...Community Development, and Contract Managers) and ensure the state customer has familiarity with and confidence in this team.… more
- CVS Health (Baton Rouge, LA)
- …complex clinical issues. + Competent with legal theories. + Strong communication and customer service skills. + Ability to effectively interact with different ... required timeframe + Facilitates the recovery of company and customer money lost as a result of fraud matters...internal and external customers regarding healthcare fraud matters and Aetna 's approach to fighting fraud + Provides input regarding… more
- CVS Health (Columbus, OH)
- …triage function **Required Qualifications** * 1+ years claim processing and/or customer service experience and/or prior Medical Claim Analyst experience. ... problem for root cause. * Clear verbal and written communication skills. * Strong customer service skills. * Ability to interact with various business partners… more
- CVS Health (Columbus, OH)
- …in a high-volume call center + Minimum of one consecutive year experience in customer service + Ability to maintain a consistent, reliable, and stable internet ... and compassionate Pharmacy Technicians to support multiple retail pharmacy customer relations programs. Using various software applications, you will engage… more
- CVS Health (Columbus, OH)
- …or EST Time Zone. Responsibilities below include, but not limited to: - Customer Service Representative is the face of Aetna and impacts members' service ... currently recruiting top talent for our Center of Excellence Customer Service group. We're seeking individuals who...upon the member's unique needs, preferences and understanding of Aetna plans, tools and resources to help guide the… more
- CVS Health (Raleigh, NC)
- …be available to work between M-F 8-530pm EST** **Position Summary** + Customer Service Representative is the face of Aetna and impacts members' service ... experience by manner of how customer service inquiries and problems via telephone, internet or written...upon the member's unique needs, preferences and understanding of Aetna plans, tools, and resources to help guide the… more
- CVS Health (Woonsocket, RI)
- …and Strategic Governance for the Business Technology Services & Solutions (BTSS) organization within Aetna Service Operations. As the leader of Aetna 's NPS ... a clear vision for the role of technology and AI in Aetna Service Operations, supporting alignment, visibility into progress, and securing necessary funding.… more
- CVS Health (Boise, ID)
- …heart, each and every day. **Position Summary:** Health Concierge - Customer Service Representative is the face of Aetna to provide targeted, personalized ... view of the member, benefits, health information, and through engagement. Handles customer service inquiries and problems via telephone, internet, web-chat or… more
- CVS Health (Austin, TX)
- …Permanent Schedule: M-F Will be between 8:00am to 5:00pm CST/PST The role of the Customer Service Representative is to be a customer -focused by putting ... in enhanced customer satisfaction and retention. The Customer Service Representative position is designed to... Representative position is designed to join forces across Aetna 's window to our members, providers, physicians and hospitals.… more
- CVS Health (New Albany, OH)
- …customers and members. The model is a fully integrated population health and customer service solution for large plan sponsors. The high-touch, high-tech member ... What is A1A? Aetna One Advocate is Aetna 's premier service and clinical offering for...every aspect of their health care journey. Our embedded customer -dedicated service and clinical pods allow maximization… more
- CVS Health (Austin, TX)
- …Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Behavioral Health team. This role provides advocate ... resolution and educates the member with online resources. The Customer Service Representative guides the member through...guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge… more
- CVS Health (Columbus, OH)
- …from internal business units to include client management, claims, eligibility, network operations, customer service , audit, and Aetna . The Senior Business ... focuses on researching and addressing the root causes of more complex customer and business issues that involve cross-functional processes. The research team is… more
- CVS Health (Cary, NC)
- …be a building block to gaining the trust of key client personnel. - Educates customer on Aetna specific policies, product information, and procedures as well as ... experience in the health care industry. - Proven track record of maintaining customer accounts through exceptional service . - Must be detail-oriented. -… more
- CVS Health (Columbus, OH)
- …in a dynamic, multi-cultural environment. **Job Description:** + Develops and executes customer service strategy. + Meets with customers and/or brokers ... strategies for each customer . **Required:** + 3-5 years industry or customer service experience preferably with complex accounts. + 1-3 years health… more
- CVS Health (Tallahassee, FL)
- …And we do it all with heart, each and every day. **Position Summary** At Aetna , our health benefits business, we are committed to helping our members achieve their ... care landscape in new and exciting ways every day. Aetna is recruiting for an Executive Director of Sales...working with marketing and product management teams to communicate customer needs. + Advising on organization standards for consultative… more
- CVS Health (St. Paul, MN)
- …required for this position within the state; up to 85%. - Prior customer service , relationship building, event management or community activity experience is ... Influence and community organizations in our 22 Minnesota County service area to create brand awareness for Allina Health...area to create brand awareness for Allina Health | Aetna 's Medicare Advantage Plans and drive lead opportunities. This… more
- CVS Health (Plantation, FL)
- …and objectives. Collaborates with cross-functional teams, such as finance, operations, and customer service , to ensure effective coordination and alignment of ... and every day. **Position Summary** This position is primarily supporting Aetna International's specialized line of business where international clients send members… more
- CVS Health (Charleston, WV)
- …schedule: 8:30 AM - 5:00 PM EST, Monday through Friday As a Member Service Representative, you will be providing telephone assistance to Aetna Medicaid members ... each and every time. Calls are inbound and strong customer skills are required to be successful in this...programs, etc. - Requires high-speed internet connectivity with secure service via ethernet cable, use of Wi-Fi is not… more
- CVS Health (Phoenix, AZ)
- …annual business plan and account strategy by customer that reflects the customer 's business objectives and how Aetna solutions align with those objectives to ... book of business by coordinating the renewal process. . Works collaboratively within Aetna and across business functions to ensure customer needs are understood… more
- CVS Health (Columbus, OH)
- …managers who are the account owners. **Job Description:** Develops and executes customer service strategy: Meets with customers frequently via phone, leads ... customer **Required:** + 3-5 years industry (medical/dental/or health care)or customer service experience preferably with account management. + 1-3 years… more