- Cognizant (Minneapolis, MN)
- **About the role** We are seeking an ** Amazon Connect Contact Center Lead** with 10 to 12 years of experience to join our team in an onsite work model. ... to solve those needs. . Lead the implementation of Contact Center Transformation solutions that meet business...Center Transformation solutions that meet business requirements, leveraging Amazon Connect and other AWS services. .… more
- Amazon (New York, NY)
- …customer is thinking big and needs specialized experience to innovate for their business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise ... Contact Center domain experts who work directly... Contact Center domain experts who work directly with our customers...and needs specialized experience to innovate for their business. Amazon Connect was designed from the ground… more
- US Bank (Irving, TX)
- …excel at-all from Day One. **Job Description** This role is for Amazon Connect Senior Software Engineer within the cloud contact center team. **Primarily ... Minimum of 5 years hands on experience in a Banking industry on Amazon Connect platform is preferred. Ability to work in a fast-paced delivery environment is… more
- Amazon (Seattle, WA)
- …Connect 's solid foundation. Amazon Connect is currently AWS's cloud contact center service that helps companies provide superior customer service at a ... use. Our long-term vision is for companies to use Amazon Connect to unleash the full potential...and incubation of new services and applications built on Connect , expanding beyond traditional contact center… more
- Amazon (Seattle, WA)
- …partner with solutions that are no-brainers to buy and easy to use. Amazon Connect is a cloud-based contact center service that enables businesses to ... at a lower cost. The Workforce Acceleration team within Amazon Connect is redefining how businesses manage...to build case management that is deeply integrated with Connect 's contact routing, task management, email, and… more
- Amazon (Arlington, VA)
- …the Contact Center as a Service (CCaaS) category. As an AI-powered cloud contact center , Amazon Connect delivers a rapid pace of innovation that ... customers achieve their full potential? Do you have the contact center (CCaaS) and customer experience knowledge,...and coordinating release schedules - 5+ years of call center or Amazon Connect experience… more
- Amazon (Austin, TX)
- …drive AWS services. The AWS Applications group includes services such as Amazon Connect (a cost-effective cloud contact center ), our End User Computing ... (including Amazon Workspaces, AppStream, etc.), Marketing Tech ( Amazon Pinpoint), and Autonomous Checkout and Identity Services (Just Walk Out, Amazon One)… more
- Amazon (Seattle, WA)
- … Connect forecasting, capacity planning, and scheduling (https://aws. amazon .com/blogs/ contact - center /optimization/) - Amazon Connect Optimization ... work: - AI Powered Analytics (https://aws. amazon .com/blogs/ contact - center /elevate-your- contact - center -ai-powered-analytics-with- amazon - connect /)… more
- Amazon (Seattle, WA)
- …with solutions that are no-brainers to buy and easy to use. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses ... it as a publicly available AWS service. With Amazon Connect , you can create your own cloud-based contact center and be taking calls in minutes. Amazon… more
- Amazon (Seattle, WA)
- …to join one of the newest and most exciting AWS services? Amazon Connect is a highly disruptive cloud-based contact center that enables businesses ... it as a publicly available AWS service. With Amazon Connect , you can create your own cloud-based contact center and be taking calls in minutes. Amazon… more
- Amazon (New York, NY)
- …with ambiguity and working on hard problems in a fast-paced environment? Amazon Connect is a highly disruptive cloud-based contact center that enables ... and personal customer service experiences. With Amazon Connect , you can create your own cloud-based contact center and be taking calls in minutes.… more
- Amazon (Seattle, WA)
- … here: https://aws. amazon .com/ connect Media coverage on Amazon Connect : https://www.nojitter.com/ contact - center -customer-experience/ amazon - ... the newest and most exciting AWS services? Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging,… more
- Amazon (Seattle, WA)
- …to join one of the newest and most exciting AWS services? Amazon Connect is a highly disruptive cloud-based contact center that enables businesses ... it as a publicly available AWS service. With Amazon Connect , you can create your own cloud-based contact center and be taking calls in minutes. Amazon… more
- Amazon (Seattle, WA)
- …the Contact Center as a Service (CCaaS) category. As an AI-powered cloud contact center , Amazon Connect delivers a rapid pace of innovation that ... candidate will have enterprise sales and/or consulting experience in Contact Center as a Service or similar...migration to AWS. A day in the life The Amazon Connect Customer Success Specialist (CSS) will… more
- Amazon (Seattle, WA)
- …with ambiguity and working on hard problems in a fast-paced environment? Amazon Connect is a highly disruptive cloud-based contact center from AWS that ... playing a crucial role in developing the next generation contact center , and get the opportunity to...Our team is leading ML and optimization features in Amazon Connect . We are a team of… more
- Amazon (New York, NY)
- …with ambiguity and working on hard problems in a fast-paced environment? Amazon Connect is a highly disruptive cloud-based contact center that enables ... and personal customer service experiences. With Amazon Connect , you can create your own cloud-based contact center and be taking calls in minutes.… more
- Amazon (New York, NY)
- …with ambiguity and working on hard problems in a fast-paced environment? Amazon Connect is a highly disruptive cloud-based contact center that enables ... and personal customer service experiences. With Amazon Connect , you can create your own cloud-based contact center and be taking calls in minutes.… more
- Sprinklr (SC)
- …deploying Voice and Non-Voice Contact center applications** like Genesys Engage, Amazon Connect , Cisco Webex Contact Center , RingCentral, Vonage, ... Learn more about our culture here: The Sprinklr Way. **Job Description** ** Contact Center experience is required for this role.** Working on the **Platinum… more
- Amazon (Seattle, WA)
- …drive AWS services. The AWS Applications group includes services such as Amazon Connect (a cost-effective cloud contact center ), our End User Computing ... (including Amazon Workspaces, AppStream, etc.), Marketing Tech ( Amazon Pinpoint), and Autonomous Checkout and Biometric Identity Services (Just Walk Out, … more
- Amazon (Seattle, WA)
- …REST APIs and web services, including successful integration of contact center platforms (eg, Genesys, Amazon Connect , Five9) Preferred Qualifications ... center developer working with leading contact center technology platforms and applications, such as Amazon... center technology platforms and applications, such as Amazon Connect , Avaya, Cisco, Genesys, NICE InContact,… more