• Sr Program Manager , Amazon

    Amazon (Seattle, WA)
    …opportunity to address a vast new market segment and customer base for Amazon . Amazon Customer Service - Business (ABCS) has responsibility ... continuous improvement as a culture, is organized self-starter Program Manager to drive projects that have direct impact on...the traditional Amazon customer base. Amazon Customer Service - Business… more
    Amazon (03/23/25)
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  • Senior Product Manager , Amazon

    Amazon (Seattle, WA)
    …then we're looking for you! Amazon 's World-Wide Defect Elimination (WWDE) team within Amazon Customer Service (CS) is looking for an experienced and ... highly motivated Senior Product Manager to re-define the way we detect and resolve...to Amazon . Andon Cord empowers our front-line customer service agents to pull a product… more
    Amazon (03/04/25)
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  • Software Development Manager

    Amazon (Austin, TX)
    …. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service , relentlessly focuses on maintaining customer ... systemic defects to prevent future issues. The Voice of Customer (VoC) team builds Amazon 's flagship suite...customer feedback coverage, including multi modal support and self- service on boarding. - Improve observability and measurement of… more
    Amazon (04/01/25)
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  • Senior Program Manager , Amazon

    Amazon (Seattle, WA)
    Description Amazon Stores Customer Service (ASCS) Global Concessions team is seeking an experienced Senior Program Manager , Concessions. The successful ... may need to flex and operate as a program manager one day, a product owner the next, and... Amazon Canada's Retail and Seller teams and Customer Service (CS) Concessions to facilitate defect… more
    Amazon (04/25/25)
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  • Sr. Technical Program Manager

    Amazon (Seattle, WA)
    Description Are you excited by the idea of being part of the world's #1 Amazon customer service (CS) team? Do you want to innovate using engineering, massive ... solve problems faster, easier, and in their preferred way of interacting with Amazon . Customer Service Technology systems form the core of Amazon 's… more
    Amazon (04/23/25)
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  • Senior Vendor Manager , Amazon

    Amazon (Nashville, TN)
    …level of customer obsession - Share operational and quality best practices across the Amazon customer service network - Lead and develop a team of ... Outsourcing (GO) team within the Amzon Customer Service (CS) organization. As a Senior Vendor Manager...partners and implement new programs while collaborating with internal Amazon teams to positively impact the customer more
    Amazon (04/05/25)
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  • Senior Product Manager , Amazon

    Amazon (Seattle, WA)
    …- Hire, mentor, and develop others. A day in the life As a Senior Product Manager within Customer Service - Social Media, you're building simple customer ... handles, globally, while protecting their privacy and security? The Customer Service - Social Media organization is...- Social Media organization is looking for a product manager who can thrive in a diverse, global team,… more
    Amazon (03/22/25)
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  • Sr. Program Manager , Amazon

    Amazon (Seattle, WA)
    …job responsibilities - Interface between Amazon Regional business teams and Customer Service (CS) Concessions to facilitate defect reduction goals. - ... Description The Worldwide (WW) Concessions Planning Sr. Program Manager will have cross functional responsibilities and needs...weekly and monthly mechanisms which aim to provide improved customer experience as Amazon launches initiatives or… more
    Amazon (04/03/25)
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  • Sr. Project Manager , Amazon

    Amazon (Seattle, WA)
    …team within the Worldwide Customer Service organization. As the GO Customer Experience (CX) & Initiative Manager for the Americas, you will be ... CX initiatives and compliance processes, cultivating operational excellence and partnering with Amazon teams to positively impact customer experience. This is a… more
    Amazon (04/25/25)
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  • Prinicipal Program Manager , Amazon

    Amazon (Seattle, WA)
    …to join the Worldwide Defect Elimination (WWDE) team within the larger Stores - Customer Service (CS) organization. The role will focus on identifying and ... - Be a visible and vocal role model across the wider business for Amazon 's customer -centric culture. A day in the life You will work closely with senior leaders… more
    Amazon (04/09/25)
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  • Sr. Program Manager , Amazon

    Amazon (Seattle, WA)
    …Engagement: Collaborate with cross-functional teams, such as marketing, product development, customer service , and operations, to communicate customer ... are seeking a dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer ...exactly, we'd still love to hear from you! At Amazon , we value people with unique backgrounds, experiences, and… more
    Amazon (03/04/25)
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  • Finance Manager , Amazon

    Amazon (Seattle, WA)
    …you a few things as we navigate the most customer -centric company on Earth. The Amazon Customer Service Finance team is looking for a Finance Manager ... Amazon is focused on being "Earth's Most Customer -Centric Company". At the core of this customer...of this customer centricity is the Worldwide Customer Service organization. Our Finance leaders work… more
    Amazon (04/24/25)
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  • Principal Product Manager , Amazon

    Amazon (Seattle, WA)
    Description Amazon Customer Service (CS) is a large and global organization, obsessed with taking care of our customers and delivering reliably fast, ... and vision for many of our new and exciting customer -facing and associate-facing products and features. This role is...to enable global adoption. A day in the life Amazon offers a full range of benefits that support… more
    Amazon (02/01/25)
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  • Principal Product Manager , Technical,…

    Amazon (Seattle, WA)
    …Time Off (PTO) 4. 401(k) Plan About the team WWDE is an organization within Amazon Customer Service (CS) that innovates with technology to remove friction ... Service Worldwide Defect Elimination (WWDE) organization provides excellent customer experiences for Amazon by remediating issues in real-time, reducing… more
    Amazon (03/23/25)
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  • Sr. Product Manager - Tech, Amazon

    Amazon (Austin, TX)
    …driver needs, Amazon Flex and SDS business and operations strategy, and the Amazon Customer Service and Last Mile technology landscapes to identify the ... operations in the world. As a Sr. Product Manager -Tech in the Shipping & Delivery Support (SDS) Tech...from Amazon 's Flex mobile app and our customer service associates (CSAs), working backwards from… more
    Amazon (03/15/25)
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  • Senior Product Manager - Tech,…

    Amazon (Seattle, WA)
    …of Amazon 's products using Artificial Intelligence? Then we're looking for you! The Amazon Customer Service (CS) Knowledge team is seeking an experienced ... balancing short- and long-term goals. - Ensure seamless integration with Amazon 's Customer Service ecosystem. - Effectively communicate updates, vision, and… more
    Amazon (03/23/25)
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  • Sr. Product Manager - Tech, Amazon

    Amazon (Seattle, WA)
    Description The Amazon Stores Customer Service ...products, etc. We are looking for a Sr. Product Manager - Tech who is passionate about driving the ... and scales products and services that enable customers, CS Associates (CSAs), and Amazon employees to process concessions in an automated, secure, and consistent way… more
    Amazon (04/13/25)
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  • Sr. Customer Success Manager

    Amazon (New York, NY)
    Description This role is for a new advertising technology program - Amazon Retail Ad Service . We seek passionate, hard-working, and talented individuals to help ... foster these nascent ideas into scalable products that drive customer success. Amazon Ads is seeking a...roadmap for our customer success. The Senior Customer Success Manager drives revenue growth for… more
    Amazon (02/12/25)
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  • Sr Mgr, Premium Servicing, Amazon

    Amazon (Nashville, TN)
    Description Amazon Customer Service (CS) is looking for a Senior Manager , to lead a team that supports our large and strategic B2B enterprise customers. ... obsessed and balances long-term support vision with short-term customer needs. Sr. Manager will provide leadership...have different and more complex needs than the traditional Amazon customer base. Amazon Business… more
    Amazon (02/06/25)
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  • Manager , Business Intelligence…

    Amazon (Nashville, TN)
    …Key job responsibilities As a Manager , Business Intelligence Engineer (BIE) on the Amazon Stores Customer Service (CS) Concessions Team you will be ... to improve customer experience within the Global Customer Service Concessions Team. The Global Concessions...career growth. Come join us and innovate with the Amazon Stores Customer Services, Concessions BI Team!… more
    Amazon (03/28/25)
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