- Amazon (Austin, TX)
- Description Amazon Customer Service is looking for an experienced Senior Technical Program Manager (Sr. TPM) to lead the development of self- service ... programs that eliminate the need for transporters to contact Customer Service (CS) when encountering delivery defects....have the opportunity to shape the future of delivery support while making a significant impact on Amazon… more
- Amazon (Santa Clara, CA)
- …their data? If this excites you, then keep reading. Amazon Customer Service - D2AS (Devices, Digital and Alexa Support ) is looking for an experienced, ... data? Want to take a leading role in how Amazon approaches Customer Service ? Are...create innovative support experiences for customers of Amazon 's devices and digital products, through intelligent self- service… more
- Amazon (San Francisco, CA)
- …define the next generation of contact routing for Amazon Customer Service , providing a seamless customer support experience and ensuring issues are ... Amazon .com is broadly recognized as #1 in Customer Service in the US and abroad....Engagement Technologies (CET) department. CET owns the technology to support and enhance our Customer Service… more
- Amazon (Seattle, WA)
- …define the next generation of contact routing for Amazon Customer Service , providing a seamless customer support experience and ensuring issues are ... Amazon .com is broadly recognized as #1 in customer service in the US and abroad....Engagement Technology (CET) department. CET owns the technology to support and enhance our Customer Service… more
- Amazon (Austin, TX)
- …- Application Security team provides proactive security guidance and support to Amazon Customer Service . We address security early in the software ... Description Amazon 's Customer Service Security...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Amazon (Seattle, WA)
- …direction, and decision support . Key job responsibilities * Partner with the Amazon Customer Service Technology leaders to influence and support ... the most customer -centric company on Earth. The Amazon Customer Service Finance team...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Amazon (Seattle, WA)
- …- Application Security team provides proactive security guidance and support to Amazon Customer Service . We address security early in the software ... of customers through automation and scalable security guardrails and paved roads? The Customer Service Security - Application Security team is looking for a… more
- Amazon (Austin, TX)
- …for Amazon Music, within Digital Devices and Alexa Support (D2AS) the Amazon Customer Service unit that supports Amazon 's device, services, media ... cause Amazon 's Music customers to need support . This role connects Amazon Customer Service and Amazon Music - Amazon 's multi-national music… more
- Amazon (Seattle, WA)
- …is an essential part of that mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer ... Product & Technology organization powers CS by developing elegant Customer and Customer Service Associate...Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
- Amazon (Austin, TX)
- …of Amazon 's products using Artificial Intelligence? Then we're looking for you! The Amazon Customer Service (CS) Knowledge team is seeking an experienced ... short- and long-term goals. - Ensure seamless integration with Amazon 's Customer Service ecosystem. -...Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
- Amazon (Seattle, WA)
- …then we're looking for you! Amazon 's World-Wide Defect Elimination (WWDE) team within Amazon Customer Service (CS) is looking for an experienced and ... to Amazon . Andon Cord empowers our front-line customer service agents to pull a product...Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
- Amazon (Seattle, WA)
- Description The Shipping & Delivery Support (SDS) Tech team within the Amazon Customer Service org is looking for a motivated individual with strong ... intelligence (genAI) to provide transporters delivering packages to customers on behalf of Amazon , with best-in-class support when they need it. As a Software… more
- Amazon (Seattle, WA)
- Description Are you excited by the idea of being part of the world's #1 Amazon Customer Service (CS) team? Do you want to innovate using engineering, massive ... Amazon offers a full range of benefits that support you and eligible family members, including domestic partners...the strategy for the contact handling experience across all Customer Service verticals and subsidiary companies, such… more
- Amazon (Seattle, WA)
- …Join an innovative and passionate team building the next generation of intelligent systems for customer service at Amazon . The Customer Service ... Amazon 's mission is to be Earth's most customer -centric company. We use data to anticipate customer...to train, evaluate, and deploy high-quality machine learning/LLM conversational customer support agents, that participate in real-time… more
- Amazon (Seattle, WA)
- Description The Worldwide Capacity Planning (WWCP) team within Amazon Customer Service (CS) needs an innovative Research Scientist to help revolutionize how ... at scale. Our team owns end-to-end workforce planning and execution for Amazon 's global customer service network, developing the forecasting, scheduling,… more
- Amazon (Seattle, WA)
- Description The Worldwide Defect Elimination (WWDE) Team within Amazon Customer Service is seeking a highly skilled economist to estimate the customer ... findings to users via systems and dashboards that guide Customer Service planning and policies. Key job...Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
- Amazon (Arlington, VA)
- …* Financial Technology: Create next generation of distributed, scalable financial systems that support Amazon 's current and future business needs. Use big data ... to: * Consumer Technology: Build new generation features and products for amazon .com, constantly improving the Customer and Seller experience for billions… more
- Amazon (Arlington, VA)
- …the success of Amazon Web Services (AWS) as a leading technology platform? AWS Customer Service provides global support to a wide range of commercial and ... AWS services such as Amazon EC2 and Amazon S3. As an AWS Customer Success... service to Enterprise customers - Working with customer support peers around the globe to… more
- Amazon (Seattle, WA)
- …Customer Service Worldwide Defect Elimination (WWDE) Organization. WWDE drives Amazon to provide excellent customer experiences by remediating issues in ... improve ongoing reporting and analysis processes, automating or simplifying self- service support for customers. A day in...Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
- Amazon (Seattle, WA)
- …expect from technical support . We're responsible for the Customer Service operations and solutions for all Amazon Devices and Digital properties, from ... millions of customers worldwide, this job is for you! Amazon revolutionized customer service AND...Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
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