- Amazon (Seattle, WA)
- …with Large Language Models (LLMs) to revolutionize how customers interact with Amazon Customer service . You will work directly with our science team to ... the organization. The mission of the CET team within Customer Service is to create earth's best...Influence senior leaders across Amazon and communicate Amazon AI's vision, strategy, goals, status, and customer… more
- Amazon (Seattle, WA)
- …developing and implementing advanced threat detection mechanisms that safeguard Amazon 's customer service operations. You'll work at the intersection of ... on the Threat Discovery and Detection (TD2) team within Customer Service Security, you'll be instrumental in...Service Security organization. Our mission is to protect Amazon customer data and ensure operational integrity… more
- Amazon (East Palo Alto, CA)
- …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. 4....by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
- Amazon (Austin, TX)
- …allowing you exposure to broad and diverse areas of the Amazon business and Customer Service and to work with senior leadership teams on a multitude ... The Device, Digital & Alexa Support (D2AS) organization in Customer Service are looking for an Executive...discretion. - Impeccable attention to detail. - Ability to work effectively with minimal supervision. Amazon is… more
- Amazon (Santa Clara, CA)
- …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon ,...by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
- Amazon (Santa Clara, CA)
- …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon ,...by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
- Amazon (Seattle, WA)
- …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon ,...by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
- Amazon (Seattle, WA)
- …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... the Customer Engagement Technology (CET) team within Customer Service is to create earth's best...will influence our science and engineering on the Self Service and Automation (SSA) team. Join Amazon 's… more
- Amazon (Seattle, WA)
- …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... Processing (NLP) within the Customer Engagement Technology, Self- Service , and Automation team will work on...engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. -… more
- Amazon (Seattle, WA)
- …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... Scientist in NLP within Customer Engagement Tech, Self- Service and Automation team will work on...engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. 4.… more
- Amazon (Austin, TX)
- …driver needs, Amazon Flex and SDS business and operations strategy, and the Amazon Customer Service and Last Mile technology landscapes to identify the ... from Amazon 's Flex mobile app and our customer service associates (CSAs), working backwards from...live support for advanced remediation when required. You will work across a wide range of internal and external… more
- Amazon (Seattle, WA)
- …Amazon . To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service (CS), relentlessly focuses on maintaining ... systemic defects to prevent future issues. The Voice of Customer (VoC) team builds Amazon 's flagship suite...and investigation of customer defects. - Expand customer feedback coverage, including multi-modal support and self- service… more
- Amazon (Seattle, WA)
- …then we're looking for you! Amazon 's World-Wide Defect Elimination (WWDE) team within Amazon Customer Service (CS) is looking for an experienced and ... customers to return items or not return to Amazon . Andon Cord empowers our front-line customer service agents to pull a product off the Amazon website if… more
- Amazon (Seattle, WA)
- …At Amazon , we strive to be Earth's most customer -centric company. The Amazon Customer Service UX Studio is key to that mission, defining UX ... in the life As a Senior UX Designer for Amazon Customer Service , you will...by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
- Amazon (Seattle, WA)
- …opportunity to address a vast new market segment and customer base for Amazon . Amazon Customer Service - Business (ABCS) has responsibility ... to take high velocity decisions and be able to work and thrive in a fast-paced, high-growth global organization....the traditional Amazon customer base. Amazon Customer Service - Business… more
- Amazon (Seattle, WA)
- Description Are you excited by the idea of being part of the world's #1 Amazon customer service (CS) team? Do you want to innovate using engineering, massive ... easier, and in their preferred way of interacting with Amazon . Customer Service Technology systems...for other verticals to build within our framework. Our work scales to support service in 52… more
- Amazon (Austin, TX)
- …. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service , relentlessly focuses on maintaining customer ... systemic defects to prevent future issues. The Voice of Customer (VoC) team builds Amazon 's flagship suite...customer feedback coverage, including multi modal support and self- service on boarding. - Improve observability and measurement of… more
- Amazon (Seattle, WA)
- …Time Off (PTO) 4. 401(k) Plan About the team WWDE is an organization within Amazon Customer Service (CS) that innovates with technology to remove friction ... Service Worldwide Defect Elimination (WWDE) organization provides excellent customer experiences for Amazon by remediating issues in real-time, reducing… more
- Amazon (Herndon, VA)
- …success of Amazon Web Services (AWS) as a leading technology platform? AWS Customer Service provides global support to a wide range of commercial and ... AWS services such as Amazon EC2 and Amazon S3. As an AWS Customer Success...A+ or Network+ or Security- 1+ year experience in Customer Service and/or Account Management working with… more
- Amazon (Seattle, WA)
- …of Amazon 's products using Artificial Intelligence? Then we're looking for you! The Amazon Customer Service (CS) Knowledge team is seeking an experienced ... interactions. As the Tech Product Owner, you will work closely with engineering, UX, data science, and operations...short- and long-term goals. - Ensure seamless integration with Amazon 's Customer Service ecosystem. -… more