• Applied Scientist III, Customer

    Amazon (East Palo Alto, CA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. 4....by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (09/12/24)
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  • Applied Scientist , Customer Engagement…

    Amazon (Seattle, WA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... Scientist in NLP within Customer Engagement Tech, Self- Service and Automation team will work on...engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. 4.… more
    Amazon (08/21/24)
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  • Applied Scientist II, Customer

    Amazon (Seattle, WA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. 4....by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (07/24/24)
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  • Sr Applied Scientist, Self Service

    Amazon (Seattle, WA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. 4....by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (07/27/24)
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  • Data Engineer (L4), Customer Engagement…

    Amazon (Seattle, WA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... Do you want to change the way that people work with customer service ? Our...support product dial-up decision A day in the life Amazon offers a full range of benefits that support… more
    Amazon (09/14/24)
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  • Applied Science Manager, Self Service

    Amazon (Seattle, WA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... journey and put your stamp on the world of Customer Service forever! Key job responsibilities As...You will lead teams of scientists and engineers to work backwards from customer needs and translate… more
    Amazon (09/11/24)
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  • Software Development Engineer - Machine Learning

    Amazon (Seattle, WA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... issues. * Build and maintain the inference infrastructure for Amazon 's conversational AI customer service ...by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (06/21/24)
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  • Data Scientist

    Amazon (Seattle, WA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... Scientist in NLP within Customer Engagement Tech, Self- Service and Automation team will work on...engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. 4.… more
    Amazon (08/23/24)
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  • ADC Technical Customer Service

    Amazon (Herndon, VA)
    …success of Amazon Web Services (AWS) as a leading technology platform? AWS Customer Service provides global support to a wide range of commercial and ... work . A day in the life Why AWS Amazon Web Services (AWS) is the world's most comprehensive...A+ or Network+ or Security- 1+ year experience in Customer Service and/or Account Management working with… more
    Amazon (09/07/24)
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  • ADC Technical Customer Service

    Amazon (Herndon, VA)
    …voted #5 most admired company in the US, #1 most innovative, and # 1 in Customer Service . Amazon 's technology business has a history and tradition of leading ... and believe that world class support is critical to customer success. AWS Customer Service ...AWS services such as Amazon EC2 and Amazon S3. As an AWS Customer Success… more
    Amazon (09/10/24)
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  • Amazon Locker+ Customer

    Amazon (Framingham, MA)
    ** Amazon Locker+ Customer Service Associate** **Job Overview** You're on your way to joining the dedicated team at Amazon that makes the return and ... of working additional hours if needed. Learn more about our schedules (why- amazon /shifts-and-schedules#/Schedules) . 2. **Shift options.** Work when it works for… more
    Amazon (09/14/24)
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  • Senior Program Manager, Amazon Business…

    Amazon (Nashville, TN)
    Description The Amazon Business Customer Service (ABCS) team is looking for an experienced Senior Program Manager with a deep level of expertise in knowledge ... ABCS and will report directly to the Senior Manager, Amazon Business Customer Service Knowledge....by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (08/09/24)
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  • Senior Manager, Product Management Tech,…

    Amazon (Seattle, WA)
    Description The Amazon Customer Service (CS) organization is at the forefront of customer experience - seeking to delight our customers in every ... value. A day in the life You will work closely with senior leaders across cross-functional stakeholder teams...support Amazon 's CSAs to deliver Earth's most customer -centric customer service . Working backwards… more
    Amazon (08/09/24)
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  • Global Security Operations Center Manager…

    Amazon (Seattle, WA)
    …We are looking for a passionate and driven business leader to lead the BAC's Customer Service team. They will create, lead, and implement the team vision, and ... serve as a customer service subject matter expert for initiatives...service contact center - 6+ years of overall work experience - Demonstrated ability to manipulate and analyze… more
    Amazon (08/10/24)
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  • Business Intelligence Engineer, Amazon

    Amazon (Nashville, TN)
    work closely with finance and engineering teams, as well as with leadership across ABCS, Amazon Customer Service , and Amazon Business (AB). As a BIE, ... Description Amazon Business Customer Support (ABCS) is...help our team automate and accelerate analytics. You will work with a team of analytics professionals who are… more
    Amazon (08/11/24)
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  • Sr Principal Applied Scientist, Amazon

    Amazon (Seattle, WA)
    Description As a Senior Principal Scientist in Amazon Customer Service (ACS), you will have deep subject matter expertise in large language models and ... generative AI across various modalities. You will work with multiple teams of scientists and engineers to...customer segments in Stores, Digital, Devices, Video, Music, Amazon Business and finally driver and delivery support. The… more
    Amazon (07/25/24)
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  • Business Intelligence Engineer, Team Analytics…

    Amazon (Nashville, TN)
    Description Amazon Business Customer Support (ABCS) is looking for a Business Intelligence Engineer to help build next generation metrics and drive business ... successful candidate will have a strong understanding of different businesses and customer profiles - the underlying analytics, and the ability to translate business… more
    Amazon (09/12/24)
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  • Strategic Customer Success Manager,…

    Amazon (Arlington, VA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the...service level. * Drive optimal program satisfaction and Customer Success Manager satisfaction. * Liaise with other partner… more
    Amazon (08/22/24)
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  • Senior Customer Success Manager,…

    Amazon (Arlington, VA)
    Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... your Sellers finding joint areas of opportunity to drive customer success with Amazon . * Possess the...Amazon Supply Chain program. About the team The Amazon Vendor Services program is a paid service more
    Amazon (07/11/24)
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  • Principal Product Manager, Technical,…

    Amazon (Seattle, WA)
    …notifications, WhatsApp, and Amazon .com promotions. Our vision is to make sure every Amazon customer is engaged with Prime Video and the Amazon ecosystem ... own goals with visibility throughout Prime Video and across Amazon . Work with teams across Prime Video....com promotions. Our vision is to make sure every Amazon customer is engaged with Prime Video… more
    Amazon (09/09/24)
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