- Houston Methodist (Katy, TX)
- …below) in lieu of degree **WORK EXPERIENCE** + Five years of experience in a call center operation to include three years in a workforce management analyst ... At Houston Methodist, the Senior Access Center Workforce Management Analyst position is...meet established objectives + Ability to work in a call center production environment, or comparable magnitude,… more
- Needham Bank (Needham, MA)
- …provide backup to produce daily, weekly reporting and analytics when needed. They understand call metrics and KPI's and operating objectives and how these ... metrics contribute to the bank's objectives. This role will...EDUCATION & EXPERIENCE + Must have 2+ years in call center or learning and quality experience… more
- Mass Markets (SD)
- …2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in a call center ... We are looking for a proactive and detail-oriented Real-Time Analyst to join our workforce management team. This role...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- PenFed Credit Union (San Antonio, TX)
- …adding/reducing work hours and activities. + Work with business units and adjust call center scheduling, staffing to meet both intraday and future needs. ... the PenFed family. PenFed is hiring a Workforce Operations Analyst to work onsite at our San Antonio, Texas...in a consultative and analytical fashion providing input to call center leadership on staffing models, forecasts,… more
- MyFlorida (Tallahassee, FL)
- 68065028 - SYSTEMS PROGRAMMER III / DISASTER RECOVERY ANALYST Date: Apr 21, 2025 The State Personnel System is an E-Verify employer. For more information click on ... Administration Working Title: 68065028 - SYSTEMS PROGRAMMER III / DISASTER RECOVERY ANALYST Pay Plan: Career Service Position Number: 68065028 Salary: $2,250.00 -… more
- Dana-Farber Cancer Institute (Boston, MA)
- …Operations (RIO) team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information system needs of ... the Dana-Farber Cancer Institute (DFCI) research community. The Business Analyst II will join the Client Services Team, supporting Customer Experience Operations… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Operations Project Analyst position is responsible for providing administrative support to the department by managing strategic projects ... many internal and external data sources and software tools, the Operations Project Analyst position serves a vital role in supporting the management team. This… more
- Techtronic Industries North America, Inc. (Olive Branch, MS)
- **Job Description:** **Inventory Planning Analyst ** **Location: Olive Branch, MS** **Your Role on our Team:** The **Inventory Planning Analyst ** plays a key role ... an emphasis on inter-network inventory management and related processes. The analyst will oversee all activities impacting order fulfillment to ensure operational… more
- Stony Brook University (Commack, NY)
- Data Analyst **Required Qualifications (as evidenced by an attached resume):** Bachelor's degree (foreign equivalent or higher) in Informatics or a relevant field. ... an outstanding opportunity to an experienced and motivated Informatics Analyst who wants to play a vital role in...role in the success of the SUNY World Trade Center Health Program. You will be working closely with… more
- ADM (Erlanger, KY)
- **95990BR** **Job Title:** Sr. IT Security Analyst - Erlanger, KY **Department/Function:** Information Technology **Job Description:** **I.T. Senior Security ... Analyst - Decatur, IL; Erlanger, KY** This is an...respective teams for resolution. + Provide the monitoring of metrics and performance indicators for the vulnerability remediation program,… more
- DoorDash (Phoenix, AZ)
- …Aspect, Nice IEX, etc). + You have demonstrated knowledge and understanding of key call center performance metrics such as service level, AHT, adherence, ... our 24/7 operations. About the Role The Real Time Analyst will become a subject matter expert on workforce...service level drivers, and historical data. + Assist with call center tool provisioning and near-term offline… more
- AbbVie (North Chicago, IL)
- …appeals, and specialty pharmacy operations + 1-2 years supervisory experience in a call center , large physician, managed care, or healthcare insurance setting ... objectives or functions or outputs of this position. The Supervisor, Insurance Analyst provides leadership, support, and supervision for the Insurance Analyst … more
- Capgemini (Tampa, FL)
- …the appropriate group for proper corrective action . Accountable for maintaining defined call metrics to the highest level. Number of Tickets Resolved, Average ... **JOB DESCRIPTION:** We are looking for Tech Support Analyst for a fulltime onsite role in Tampa,...technical environment . 2 years' work experience in Technical Call Center , IT (International Technology) Help Desk,… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Revenue Cycle Analyst position is responsible for facilitating (gathering, trending, reporting, monitoring, analyzing) data and analytics ... a bridge between the client, stakeholders and assigned team. The Revenue Cycle Analyst is assigned to projects of intermediate complexity and scope and is… more
- NANA Regional Corporation (Fredericksburg, VA)
- Synteras is looking for an Electronic Surveillance System Analyst to join our team supporting the Federal Bureau of Investigation. In this role, you will be a part ... Agreement (SLA) Management process for the FBI National Domestic Communications Assistance Center . Candidate must have law enforcement experience and be able to… more
- Ankura (Washington, DC)
- …including de-duplication statistics, culling/search term rates, review progress, and production metrics . Role Overview As a Senior Analyst the incumbent ... specifications and directed by the Project Manager. The Senior Analyst will perform all processing tasks through the entire...+ Foster a team work environment + Improve cross-application/work center knowledge Qualifications: + BS or a BA degree… more
- Ankura (Washington, DC)
- …including de-duplication statistics, culling/search term rates, review progress, and production metrics . Role Overview: As an Analyst the incumbent is ... in the project specifications and directed by the Project Manager. The Analyst will perform all processing tasks throughout the entire e-discovery lifecycle to… more
- Entergy (Little Rock, AR)
- …will be Info Sec Analyst I.** **Job Summary/Purpose:** The Consolidated Security Operations Center Analyst I will report to the Supervisor of CSOC and will ... with involvement in some projects as they arise. The Analyst to join our dynamic team with the Cybersecurity...systems and data. + Able to participate on an on- call rotation + Knowledge using SIEM, EDR, IDS/IPS tools… more
- HCA Healthcare (Nashville, TN)
- …invested over 156,000 hours volunteering in our communities. As a Consulting Automation Analyst with HCA Healthcare you can be a part of an organization that ... organization. We are looking for an enthusiastic Consulting Automation Analyst to help us reach our goals. Unlock your...Consulting Automation Analysts are the face of the Automation Center of Excellence's programmatic expertise to the rest of… more
- Pinkerton (Austin, TX)
- …Associate's degree or higher with multi-year experience within a high volume/intensity call center , security operations center and/or crisis ... perspectives to join our family of industry subject matter experts. The Control Tower Analyst , assigned to one of Pinkerton's largest global clients, will be a part… more
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