- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of the central services group at MOCS. ... enriched data and hosting public hearings, and strengthens procurement operations by providing direct assistance and resources to all...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more
- William C Brown Inc (Bowie, MD)
- …Center (EOC) Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid cloud ... Service Desk Agent EOE Statement We... Service Desk Agent EOE Statement We are an equal...customer related activities including troubleshooting calls and scheduling of operations & maintenance activities. As a secondary role, the… more
- State of Massachusetts (Chelsea, MA)
- …is seeking to hire a* Service ** Desk ** Analyst *to join the*End**User**Support**Team*. The Service Desk Analyst is the first point of contact for the ... User Support Contact Center. The primary role of the Service Desk Analyst is to...supervisor or manager. . Escalate potential major incidents to service desk operations promptly. .… more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst / Analyst CONTROL CODE: OTH-25-01 ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve...of customer service to OMB staff. The analyst will contribute to improving IT operations … more
- RLDatix (IL)
- Service Desk Analyst | IT/Corporate Information Systems | Chicago, IL | Hybrid RLDatix is on a mission to transform care delivery worldwide, ensuring every ... globally to reach our ultimate goal-helping people. We're searching for a Chicago based Service Desk Analyst to join our Corporate Information Systems team… more
- MyFlorida (Tallahassee, FL)
- …Administration Working Title: 6805030 - DISTRIBUTED COMPUTER SYSTEMS ANALYST /HELP DESK TRIAGE TECHNICIAN Pay Plan: Career Service Position Number: 68065030 ... 6805030 - DISTRIBUTED COMPUTER SYSTEMS ANALYST /HELP DESK TRIAGE TECHNICIAN Date: Apr...the integration between the Office of FX, FX Help Desk , IT Service Desk and… more
- State of Massachusetts (Worcester, MA)
- …of Transportation* **Title:** * Service Delivery Analyst - Central ( Service Desk Analyst II)* **Location:** *Massachusetts-Worcester - 499 Plantation ... *Position Summary* MassDOT is looking for a Service Delivery Analyst II to join...* Prepare and update operating procedures internally to the service desk office. * Determine if escalation… more
- General Dynamics Information Technology (Quantico, VA)
- …Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Operations ,Help Desk Support,Ticketing ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II** with GDIT. A career in enterprise IT… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top Secret… more
- YMCA of the North (St. Paul, MN)
- Job Description IT Service Desk Analyst Internship Job Summary: The Information Technology (IT) Internship position provides educational opportunities for ... vary depending on part-time or full-time status. Essential Functions: . Provide tier 1 IT Service Desk support to YMCA of the North (YOTN) team members by… more
- Marriott (Bethesda, MD)
- …(call or email) to resolution for the supported Marriott business applications in the Service Desk portfolio. + Acts as subject matter expert for Application ... Type** Management This is a temporary position. The Senior Analyst acts as a support subject matter expert identifying...inquiries per department policy. + Creates and updates Help Desk incident or service tickets as defined… more
- TEKsystems (Halethorpe, MD)
- Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is ... service ,call center operations ,phone support Additional Skills & Qualifications Service Desk experience Experience Level Mid Level Pay and Benefits The… more
- UNIVERSAL Technologies, LLC (Brooklyn, NY)
- UNIVERSAL Technologies is seeking a Senior Service Desk Analyst with a minimum of 8-years of related experience to work rotating shifts including days nights ... Policy MANDATORY SKILLS/EXPERIENCE: + At least 8 years of experience working in a service desk environment + Availability to work rotating shifts including days,… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... legacy networks. **NOTE:** + This is a rotating-shift 24/7 operations in a call center environment + Must be...computer to fix an issue. In other cases, the service desk analyst walks the… more
- TEKsystems (Golden Valley, MN)
- There's currently a Service Desk Analyst opportunity available with our client in Golden Valley, MN. This position will be 100% on-site in Golden Valley, MN ... be 8:00am to 5:00pm. A. Answer calls into the service desk and provide quality customer ...by the procedures and practices outlined in the company Operations Manual. C. All team members are responsible for… more
- TEKsystems (Portland, OR)
- A growing Biotechnology company in Wilsonville, OR is hiring an IT Service Desk Analyst to join the team for a great opportunity! Job Duties: + Troubleshoot ... required Qualifications: + 10+ years of hands on IT Service Desk , Helpdesk & Desktop experience required...devices in a corporate setting + HDI Support Center Analyst or Desktop Support Technician certifications a plus **If… more
- Link Solutions Inc (Frederick, MD)
- …CE, CCNA Security, GICSP, GSEC, SSCP, etc.). + 1-2 years experience in a service desk environment. + Experience with remote connection and troubleshooting using ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst to join our team...and efficiency of desktop computers supporting the PM SMD's operations . The Analyst will provide various computer… more
- Robert Half Technology (Pittsburgh, PA)
- Description We are seeking a Help Desk Analyst to be an integral part of our team in Pittsburgh, Pennsylvania. This role will be pivotal in providing technical ... our team members in the manufacturing industry. The Help Desk Analyst will handle IT requests and...manage tickets for all user interactions with the IT Service Desk via the ITSM platform. *… more
- Link Solutions Inc (Frederick, MD)
- …CCNA Security, GICSP, GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote connection and troubleshooting ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our...and efficiency of desktop computers supporting the PM SMD's operations . The Analyst will provide various computer… more
- ManpowerGroup (Farmington Hills, MI)
- …certification. + Achieve Freshworks certification within 1 year of start date. The Senior Analyst IT Service Desk is responsible for overseeing and improving ... **Knowledge, Skills & Abilities** + 5 years information technology service management. + Previous success managing IT Service Management tools (eg, Freshservice,… more
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