- Sysco (Houston, TX)
- **Brief description:** Serve as the first contact point within the Service Desk offering level one support to Sysco associates and internal customers via ... Responsible for case ownership through the engagement of other support staff ( service resources) involved in resolution...First Call Resolution of requests and incidents within the Service Desk . + Available for after hours… more
- Sysco (Houston, TX)
- **Job Summary:** Serve as the first contact point within the Service Desk offering level 0 and level 1 support to Sysco associates and internal customers via ... Responsible for case ownership through the engagement of other support staff ( service resources) involved in resolution...First Call Resolution of requests and incidents within the Service Desk . + Available for after hours… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at ... via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications + Assists...computer to fix an issue. In other cases, the service desk analyst walks the… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service ... USD $59,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/2852/ service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-TX-El Paso_ **ID**… more
- Insight Global (Dunwoody, GA)
- Job Description The Level 2 Service Desk Analyst provides advanced technical support to end-users by troubleshooting and resolving complex hardware, ... Skills and Requirements - 2+ years of experience in a Service Desk or technical support role. - Strong knowledge of… more
- Beth Israel Lahey Health (Charlestown, MA)
- …making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services across all Beth Israel ... and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with...day-to-day basis, the Service Desk Analyst ensures proper operation and support of… more
- Hubbard Broadcasting (Bemidji, MN)
- …and is part of Hubbard's Corporate IT department. The Level 1 Service Desk Analyst provides front-line technical support to local and remote employees, ... organization, communicates technical information clearly, and delivers empathetic, solution-focused service that reinforces IT's role as a reliable business partner.… more
- City of New York (New York, NY)
- … support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support for OMB and be an agile problem ... Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst...a Help Desk technician or other customer support role. Analyst ($74,893): Bachelor's degree in… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate...requests. + Coordinates with users, the Service Desk Manager, and higher tier support to… more
- City of New York (New York, NY)
- …and skills. The Service Desk operates as a central service and support team, responding to incoming inquiries, troubleshooting, technical support ... with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for...critical issues - Analyze data and summarize research to support ongoing improvement in operations and service … more
- CAI (Helena, MT)
- …for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both **English and German** ... Bilingual Service Desk Analyst (German/English)...Bilingual Service Desk Analyst (German/English) **Req number:** R6223...an efficient and accurate manner. This position will provide Service Desk support to our… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Analyst ** **Job Class: Information Technology Specialist 1** **Agency: Minnesota IT Services** + **Job ID** : 89306 ... + **Hiring Agency/Seniority Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support + **Work Shift/Work Hours** : Day… more
- GovCIO (Harrisburg, PA)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to ... resolve issues related to IT hardware and software. The service desk analyst team lead...gather support documents + Provides coaching to service desk agents to address performance issues… more
- TEKsystems (Anaheim, CA)
- …for a Service Desk currently has an opening for the position of IT Service Desk - Deskside Support Specialist I ( Service Desk Agent). Our ... is preferred. Skills Help desk , Service desk , Troubleshooting, Active directory, Technical support , Office 365 Top Skills Details Help desk ,… more
- Life-Science Innovations, LLC (Willmar, MN)
- The IT Service Desk Analyst II is...include but are not limited to: + Provide technical support and customer service to end users via ... + Serve as an escalation point for complex issues, guiding less experienced Service Desk staff. + Manage tickets, escalate unresolved issues, and document… more
- Robert Half Technology (Woodbury, NY)
- …email, conducting online chat and face-to-face desk -side support . The Service Desk Analyst provides clear documentation of each customer interaction ... Description The Service Desk Analyst is... is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- Shuvel Digital (New Castle, DE)
- …330,000 people in more than 150 countries and territories. Our client is seeking an Help Desk Analyst - 52818 - Hybrid in New Castle, DE 19720. You seem to ... for clarity on the position description. Job Description: Help Desk Analyst (Hybrid - Delaware) Location: 1901...in Delaware. This role focuses on providing application-related help desk support , ensuring efficient issue resolution, and… more
- Beth Israel Lahey Health (Charlestown, MA)
- …when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated support .** **Diagnose and resolve simple to ... documented solutions and research technical issues to resolution A Service Desk Analyst requires an...related work experience required in 2 plus years of Service Desk /IT Support experience supporting… more
- Penn Medicine (Philadelphia, PA)
- …day. Are you living your life's work? Entity - Corporate Services Department - IS - Service Desk Hours - M-F, 8 hr days, hybrid Location - 3930 Chestnut Street, ... contact for Penn Medicine in providing front-line diagnosis and support for all Information Services problems and/or requests for... Desk team. + Actively works on help desk requests for service that are submitted… more