- Xylem (Charlotte, NC)
- …solutions. * Collaborate with various teams, including Enterprise Architects, Service Desk, Tier 2 Support Technicians, CyberSecurity, and other functions as ... Intune, MECM, MS MDT, Apple ABM, and Apple ADE. * Extensive experience in Tier ...effectively with various teams, including Enterprise Architects, Helpdesk, Servicedesk, Tier 2 Support Technicians, CyberSecurity, and more.… more
- SUNY Geneseo (Geneseo, NY)
- …be using as the primary Windows computer OEM . + When necessary, partner with Tier 2 technicians and users to provide solutions appropriate to the user's ... to maintain and support the infrastructure and management tools for campus Windows and Apple endpoints. A successful candidate will be able to work on a highly… more
- UCLA Health (Los Angeles, CA)
- …support for networked components, workstations, and printers, ensuring seamless operations in a 24/7 environment. This role encompasses the implementation, ... complex end-user business needs and devise effective cost efficient recommendations. 2 . Demonstrated ability to write clear, precise, detailed, comprehensive, and… more
- TEKsystems (Lakewood, CO)
- …public trust Description Job Summary: We are seeking a senior Deskside Support Engineer to provide Tier 2 and Tier 3 technical support for the Department of ... requests in the IT service management system. * Provide Tier 2 and Tier 3...and team efforts as assigned. * Diagnose and troubleshoot Apple (MAC) computer and iOS hardware/software; perform necessary repairs.… more
- City National Bank (Newark, DE)
- …and wire transfers and processes transactions requests as needed. Provides 1st tier technical and navigational assistance for CNB's online personal products and ... (Standard, Elite, CNO, Technical Support, Credit Cards, Crystal Infinite Cards, Apple Pay, Fraud Support, Loans, Marketing, Online Application Support, and Spanish)… more
- Ventura County (Ventura, CA)
- …increases within the pay range will be upon completion of each additional 2 ,080 hours (approximately one year) from the initial merit increase. + Educational ... Incentive - An educational incentive of 2 .5% for completion of an associate's degree, 3.5% for...and/or vision insurance from a group of authorized plans: Tier one for employee only is $509 per pay… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and its affiliates. Using the Information Technology Service Management suite provided, this Tier 2 and 3 in-person support position is responsible for all ... related systems. **Preferred Qualifications:** 1. Moderate Knowledge of Dell, Apple , HP and Ricoh hardware is desirable. 2...Using the Information Technology Service Management suite provided, this Tier 2 and 3 in-person support position… more
- Microsoft Corporation (Redmond, WA)
- …as VM and patch management, hardware deployment, inventory lifecycle, and Apple macOS system support-ensuring reliability, security, and operational efficiency for ... thousands of systems. You'll collaborate with partner teams to deliver top- tier customer service, identify opportunities for improvement, and implement automation… more
- TEKsystems (Kansas City, KS)
- …Resolve basic to moderately complex problems while referring more complex problems to tier 2 technicians. Assist users inquiring how to use specific software, ... is a Microsoft shop with a few MAC and Apple products - M365, Windows 10, Active Directory, VPN...in related field of study preferred Bachelor's Degree preferred 1- 2 years of experience in MS Windows environment handling… more
- Robert Half Technology (Lexington, OH)
- …issues involving workstations, hardware, software, and peripheral equipment. Provide Tier 1-3 support for Microsoft technologies, including Windows OS, Active ... procedures, troubleshooting steps, and system configurations to support efficient operations . Assist with onsite deskside support and contribute to technical… more
- NuAxis Innovations (Reno, NV)
- …to support a high-impact federal mission while gaining experience in enterprise-level IT operations . **Key Responsibilities** . Provide Tier 1 IT support for ... to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues,...email, and in-person support channels. . Support and troubleshoot Apple iPads, iPhones, and Android mobile devices. . Install,… more
- Rallye Motor Company (Roslyn, NY)
- …remote access, and in-person support. + Escalate complex or unresolved issues to Tier II/III support teams as necessary. + Handle escalated customer support issues ... Prepare and image desktop and mobile hardware for daily operations and special projects. Documentation and Process Improvement: +...and requests, ensuring timely follow-ups and resolution. + Escalate Tier II and III issues to management as needed.… more
- TEKsystems (Bethesda, MD)
- …site surveys, collecting requirements, and editing/reviewing wireless site maps. * Provide Tier 2 technical support and troubleshooting for client/user support. ... infrastructure devices, such as the installation, tuning, testing, monitoring, operations maintenance, upgrading, patching, and troubleshooting. * Create and execute… more
- Zones LLC (Raleigh, NC)
- …and utilizing the highest certification levels from key partners, including Microsoft, Apple , Cisco, Lenovo, Adobe, and more, Zones has mastered the science of ... ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors, and coaches who work...+ Provide work assignments to Skill Level 1 and 2 Installers. + Prepare a Method of Procedure (MOP).… more
- TEKsystems (Minneapolis, MN)
- Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts role within our ... 3+ years of experience supporting and administering O365. + 2 + years of experience troubleshooting Windows Server 2016 and...Citrix, Remote Desktop Services and VPN + Experience with Apple Hardware and MAC OS X + Experience with… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …+ Provide technical assistance to customers to minimize disruptions of computer operations . + Research, evaluate, implement fixes, and provide feedback on one-time ... to device setup, user training, troubleshooting, and software repairs of Apple and Android devices. **Qualifications** + Active DOD Secret security clearance.… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …technical support to end users to ensure minimal disruption to computer operations . + Responsibilities include troubleshooting and resolving IT issues, responding to ... setup, user training, troubleshooting, and software repairs for both Apple and Android platforms. **Qualifications** + Active DoD Secret...education/experience requirements: + 1 plus years with Masters + 2 plus years with Bachelors + 3 plus years… more
- TAD PGS, Inc. (Laurel, MD)
- …least 5+ years of recent IT related work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be able to obtain Secret level ... of staff; + Are willing and able to support operations and work necessary hours to complete critical work...a Bachelor's degree in an IT-related field. + Have 2 + years' experience in a call center environment and… more
- Mindful Support Services (Mountlake Terrace, WA)
- …to streamline the detection and alerting of incidents and outages. + Provide tier 2 /3 technical support for troubleshooting and issue resolution. + Drive ... Information Security will also work together with the greater Operations team to be an important member for escalated...within diverse teams and with stakeholders. + Experience with Apple and Microsoft ecosystems. Minimum Requirements + 2… more
- Pegasystems (Waltham, MA)
- …issues primarily for email, printer access, VPN, and WIFI and escalating to Network Operations . + Offer Tier 2 technical support to other members ... Laptop build process supporting Windows & Mac OS + 2 -3 Years' experience in desktop support + Knowledge of...knowledge of Active Directory roles. + Some knowledge of Apple Macintosh Operating Systems (MacOsx) and Applications + Exposure… more