• Associate Director of CX

    Fors Marsh (VA)
    …strategic planning. * Leading new business and proposal efforts to support long-term strategy and expand Fors Marsh's federal CX portfolio. * Leading multiple ... serve as a senior leader in the practice, leading and providing oversight of CX efforts with federal agencies such as the Internal Revenue Service, Social Security… more
    Fors Marsh (03/27/24)
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  • Manager, CX Insights

    Pfizer (Collegeville, PA)
    …directly to the Sr. Director of Customer Experience Research & Intelligence. The CX Research & Insights Team develops the strategic components of the CX ... will work in close collaboration with members of the CX &E organization including Experience Strategy , Human Centered...Master's degree with three years of relevant experience; OR Associate 's degree with eight years of relevant experience; OR… more
    Pfizer (05/15/24)
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  • Associate Director , Omnichannel…

    Sanofi Group (Bridgewater, NJ)
    ** Associate Director , Omnichannel Strategy , US Vaccines** To enable Sanofi's Play to Win ambition, and to compete and win in an ever-changing and ... Operations and Execution Team, of which the Omnichannel Engagement Strategy Team for US Vaccines plays a critical role....Analytics and Reporting + Market Research + Customer Experience ( CX ) Team + eCommerce Team + US Vaccines Annual… more
    Sanofi Group (05/13/24)
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  • Associate Director , Global Product…

    Amazon (Newark, NJ)
    …other. Imagine your future with us. ABOUT THIS ROLE We are looking for an Associate Director , Global Product Marketing to help further grow and accelerate our ... unique offering and content, globally. As Associate Director , Global Product Marketing, you'll have the opportunity to help shape and conduct the future of… more
    Amazon (03/13/24)
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  • Call Center Site Director

    Mass Markets (Las Cruces, NM)
    …direction and growth. SALARY $60000 - $80000 / year POSITION RESPONSIBILITIES The Associate Director is responsible for the management and development of ... management associated with day to day contact center operations. Operationally, the Associate Director is responsible for the development and implementation of… more
    Mass Markets (05/02/24)
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  • Director of Operations

    Mass Markets (Wichita, KS)
    POSITION OVERVIEW As a BPO Director of Operations in a rapidly growing industry, you will be leading business process outsourcing and software development ... our physical contact center locations. SALARY Commensurate - POSITION RESPONSIBILITIES Director of Operations are responsible for the management and development of… more
    Mass Markets (03/16/24)
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  • Global Director , Product Management, MDx…

    BD (Becton, Dickinson and Company) (Sparks, MD)
    …and become your best self. Become a **maker of possible** with us. The Global Director , Product Management, MDx Platform at BD DS will lead and coach a global ... and drives impact through optimal product availability, cost, sales execution & CX . This includes partnering closely with internal teams such as operations, quality,… more
    BD (Becton, Dickinson and Company) (04/10/24)
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  • Learning Program Director

    Elevance Health (Columbus, OH)
    …Pulse Point location **Shift:** Monday - Friday; 1st shift hours The **Learning Program Director ** is an individual contributor on the CXO L&D Team and is dedicated ... ensuring seamless integration of AI tools and cross-functional teams to ensure the Associate and Consumer experiences are central to AI deployments. The leader will… more
    Elevance Health (05/10/24)
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  • Digital Technology Project Manager

    S&P Global (VA)
    …directing, and coordinating technology projects and teams. This position reports to the associate director of digital strategy . + Bachelor's or Master's ... Market Intelligence and part of the team that facilitates close collaboration among CX , Commercial, Product, and Content partners toward the common goal of driving… more
    S&P Global (03/14/24)
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  • Call Center Operations Manager

    Mass Markets (Wichita, KS)
    …and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and ... and sets performance goals and objectives accordingly + Develop and maintain strategy on ensuring customer satisfaction on all service interaction + Provide team… more
    Mass Markets (04/17/24)
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