- US Tech Solutions, Inc. (Columbia, SC)
- Duration: 12 months (Possible extension) Job Description: . Required technologies: Avaya phone, Office 365 (Access, Outlook, Word, and Excel). . Nice To Have ... technologies: Call Center and customer service experience, Avaya phone, Rumba, Windows 10, Office 365 (Access, Outlook, Word, and Excel . A typical day would like in… more
- Jacobs (Aiken, SC)
- …to obtain DOE Clearance + Must be able to work flexible hours + Avaya Certifications ** Preferred :** + DOE Clearance Jacobs is an Equal Opportunity/Affirmative ... River site. **Responsibilities:** + Perform daily surveillance and maintenance on Avaya Aura communications platform (Equipment is located at various sites across… more
- MSC Industrial Supply Co. (Atlanta, GA)
- …tasks to completion. o Knowledge of phone monitoring applications (WFM/WFO, CMS and Avaya Oceana Preferred ) o Knowledge of external data sources - connecting ... & exporting data/reports/databases o Understanding data sources and data points o Avaya telephony solutions knowledge preferred o Oracle Business Intelligence… more
- BAE Systems (Herndon, VA)
- **Job Description** **We are looking for a Voice/ Telecom Engineer with solid Avaya experience. Any Nortel is a huge plus!** We are looking for experienced Voice ... s or Master s degrees in computer science are preferred with eleven (11 ) year s relevant experience...s relevant experience and education with the following skillsets: Avaya certified specialist who can provide hands-on and technical… more
- Hartford HealthCare (Hartford, CT)
- …. Preferred : Experience with Supporting telephony Interactive Virtual Assistant Preferred : Call Center ACD Certifications (eg Cisco, Avaya , etc). Highly ... of Telephony Call Center Technology. Bachelor's degree in IT related field preferred . 5 Years in telephony engineering and ACD systems required. Proven experience… more
- Link Solutions Inc (Frederick, MD)
- …of Avaya systems and switches. + Experience with MS Office Suite. Preferred : + Avaya Switch training and certification + Able to multitask, prioritize, ... and manage time efficiently + Accurate and precise attention to detail. + Strong written and verbal communication skills. + Excellent analytical, quantitative, and organizational skills. + Good interpersonal skills and communication with all levels of… more
- Brockton Hospital (Brockton, MA)
- …equipment and associated telecommunications systems required. AVST voice mail experience preferred . Avaya and Octel experience a plus. Experience with ... equivalent required. Associate's degree in telecommunications or related field experience preferred . + Experience: Minimum of five years hands-on experience working… more
- Broadview FCU (Albany, NY)
- …internal staff and vendors. + Familiarity with Partnercare, NCR TellerNow Dashboard and Avaya CMS Supervisor is preferred . + Familiarity with Fiserv and Alkami ... 3 years of relevant experience required. + Bachelor's degree preferred ; will consider experience in lieu of degree. +...software solutions is strongly preferred . + Strong decision making and time management skills… more
- Kohler Co. (Houston, TX)
- …Office suite - proficiency with Word required, and familiarity with Excel and Outlook preferred . Avaya phone system experience preferred . SAP experience a ... strong plus. + Strong communication skills. Interactions will be via phone, in-person, email, and IM. + Ability to represent our brand to the end user and maintain client relationships as a BrandAmbassador. + Effective problem solver who can drive swift… more
- Vectrus (Wichita, KS)
- …Cisco and Avaya Call manager system and Session Initiation Protocol (SIP) ( preferred ). + Ability to integrate Avaya and Cisco Voice solution with IP-phones ... structure management. Responsibilities + Responsible to install, configure, and troubleshoot Avaya & Cisco voice solutions. + Responsible to install, configure, &… more
- CVS Health (Austin, TX)
- …appropriate staffing by department. Duties include, but are not limited to: monitoring Avaya CMS, Five9, CAS offline queues, any cloud based or predictive dialer for ... Government Services Shared Organization. RESPONSIBILITIES1. Intraday and real time monitoring of Avaya CMS, Five9 and CAS offline queues, Verint WFM, Aspect, … more
- CVS Health (Austin, TX)
- …appropriate staffing by department. Duties include, but are not limited to: monitoring Avaya CMS, Five9, CAS offline queues, any cloud based or predictive dialer for ... for the Clinical Shared Organization.RESPONSIBILITIES1. Intraday and real time monitoring of Avaya CMS, Five9 and CAS offline queues, Verint WFM, Aspect, Avaya… more
- CVS Health (Oklahoma City, OK)
- …with member/call center environment. * 2 years leading member/customer service team. Preferred Qualifications * Bachelors degree Avaya phone system Medical ... Insurance background Lives in Oklahoma or at least in within the Central Time Zone Education * Associate degree or equivalent work experience Pay Range The typical pay range for this role is: $40,600.00 - $76,500.00 This pay range represents the base hourly… more
- CVS Health (Hartford, CT)
- …talented engineers accountable for CVS's dynamic contact center environment consisting of Avaya , Cisco, and Five9 technologies . In this role , you will ... and call routing that incorporate technologies such as Cisco Voice and Contact Center, Avaya Voice and Contact Center, Oracle SBCs , IVRs , and Five9 Contact Center… more
- TEKsystems (Denver, CO)
- …switches, routing protocols, and VLANs. (Hands on Technical) + Supporting an Avaya VoIP environment. + Experience in a large heavily regulated enterprise ... and/or substantial exposure to project-based work structures. + Experience with Avaya , Juniper, Citrix and Palo Alto, Aruba, and/or Cisco technologies strongly… more
- The Walt Disney Company (Celebration, FL)
- …+ Associate's degree in Telecommunications, related technology field or equivalent ** Preferred Qualifications** + Previous experience working with Avaya CM ... centers + Perform tier 1 troubleshooting and support for Genesys contact center, Avaya CM, adjunct systems and solutions on premise and in hosted environments;… more
- BlackBox (Plano, TX)
- …firewalls, routers, call center ACDs. + Working knowledge of Shortel, Mitel, and Avaya Red/Blue Unified Communications technologies. + Able to work active alarms and ... School diploma required; Associates Degree in Information Technology or related, preferred . Experience Requirements: + 3+ years of technical support experience in… more
- Fairfield University (Fairfield, CT)
- …and maintaining voice and data network infrastructure on our Cisco, Aruba, and Avaya networks. This position works under the general direction of the Unified ... Points + In-Line and out of Band Appliances + Avaya UC Endpoints + Other Network Equipment as needed...self-starter, especially in the area of learning new technology. ** Preferred Experience:** Cisco ISE, and DNA Center, Cisco SDA,… more
- CoStar Realty Information, Inc. (Washington, DC)
- …includes: + 170 Polycom and Windows based MTR endpoints and a 300-port RMX + Avaya CM 8.1 with 80+ gateways + Avaya Contact Center Elite Multichannel, Nice ... of Microsoft's Office Suite + May require occasional lifting (up to 50 lbs.) ** Preferred Qualifications And Skills** + VoIP and networking experience a plus + Strong… more
- CVS Health (Buffalo Grove, IL)
- …that integrate with the different contact center solutions within CVS including, Cisco, Avaya , Five9, Verint, Nice IEX. + Leading and growing a team of ... communication skills to communicate at all levels of the organization Preferred Qualifications: + Strong experience and project implementation on contact center… more
