- UNUM (Chattanooga, TN)
- …support personalization, omnichannel orchestration, and self-service capabilities + Enable measurement and optimization of user experience through analytics ... us help others, and join Team Unum today! **General Summary:** The AVP , CX Capabilities and Operations Enablement leads the strategic direction, integration, and… more
- Educational Testing Service (Albany, NY)
- …be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and ... brand. This is a high-impact leadership role that blends strategic thinking, digital innovation, and global collaboration to drive brand preference, revenue growth,… more
- University of Miami (Miami, FL)
- …. Job Title: Associate Vice President, Marketing Technology and Analytics Department: Marketing, Communications & Digital Reports To: ... strategic use of artificial intelligence, automation, and connected data. The AVP oversees enterprise CRM, content management systems, marketing automation, SEO/SEM,… more
- City National Bank (Los Angeles, CA)
- *CLIENT EXPERIENCE & INSIGHTS SENIOR ANALYST - AVP or VP *based on candidate experience level* *In Office, Los Angeles, CA. * WHAT IS THE OPPORTUNITY? The Senior CX ... customer-centricity. WHAT WILL YOU DO? * Define holistic CX measurement programs * Define CX performance metrics for specific...* Define CX performance metrics for specific service and digital experiences * Generate and "QA" insights using survey… more
- City National Bank (Los Angeles, CA)
- … programs * Assist in defining CX performance metrics for specific service and digital experiences * Generate insights using survey analytics tools, and package ... *CLIENT EXPERIENCE & INSIGHTS ANALYST - Officer or AVP *based on candidate experience level* WHAT IS...* Help assess new data sources for service & digital insights * Provide administrative or functional support to… more