- TEKsystems (Charlotte, NC)
- …- Moderate to advanced experience with Production "record of change" tools such as ITSM BMC Remedy or ServiceNow (Tasks, Configuration Item management, ... be a plus * Jira experience a plus * ITSM Remedy experience a plus Pay and...Workplace Type This is a hybrid position in Charlotte,NC. Application Deadline This position is anticipated to close on… more
- Insight Global (Chicago, IL)
- …to drive processes across organization. 3. Proficient in JIRA, Confluence and BMC Remedy knowledge 4. Familiar with ITSM Remedy 5. Scrum, Kanban, and ... the Release Manager tool and shepherding releases through the change process using BMC Remedy .Communication with the technical change review boards and adherence… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …* Compiles incident timelines, supports change activities, and records incidents in to the ITSM platform BMC Remedy . * Create, update and maintain Standard ... Operations Manager * 3 years of experience using incident management tools such as BMC Remedy * 3 years of operational experience within a large-scale, complex… more
- TekSynap (Dahlgren, VA)
- …network-related issues. + Manage and prioritize tickets using help desk tools such as BMC Remedy or ServiceNow, ensuring service levels and response times are ... federal, or DoD Help Desk Operations using an enterprise tool such as BMC Remedy or ServiceNow + **Clearance requirement** : Secret (T3 Investigation)… more
- Three Saints Bay (Washington, DC)
- …(DPAS) as well as the application for Information Technology Service Management ( ITSM ) ( BMC Remedy ). + Perform independent verification of the Asset ... resolve discrepancies. + Track all IT asset transactions in the software application for ITSM and DPAS throughout the assets' life cycle. + Maintain warehouse… more
- The City of Houston (Houston, TX)
- …with ITSM platforms like: + ServiceNow + Jira Service Desk + Zendesk + BMC Remedy + Remote Support Tools + Knowledge of tools like: + TeamViewer + ... SELECTION / SKILLS TESTS REQUIRED The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY… more