- Air Conditioning Contractors of America (Clinton Township, MI)
- The call center agent is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The ... incumbent also assists the Call Center Manager in achieving the applicable...Center Manager. Job Qualifications: Proven experience in a customer service environment preferably in HVACR contracting or building… more
- Parexel (Baltimore, MD)
- **Work Location** : onsite in Baltimore, MD At Parexel, the ** Call Center Agent ** is a business crucial role in ensuring panels of volunteers for clinical ... Manager or Management based on company need **Your Profile:** + 2 years of call - center , customer service, or clinical research related work experience + A… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …this role will interact across CMR (ie Regulatory) and outside of CMR (ie Customer Care Call Center ). Involves external vendor management handling technical ... a difference? The Position The Manager - Technical Complaints Call Center Oversight is responsible for overseeing...all the sources. This role is crucial in handling customer technical complaints to support a positive patient experience… more
- Kin Insurance, Inc. (Washington, DC)
- …least 6 months of homeowners insurance experience in a fast-paced sales environment; call center experience is a plus. Prior sales experience considered: We're ... insurance to be smarter, faster, and centered on the customer . We use intelligent pricing, offer seamless bundling, and...thin. We are searching for dynamic licensed Licensed Sales Agent to join our dedicated Sales team and help… more
- Morley (Lansing, MI)
- …ability to meet deadlines **_Eligibility Requirements_** + One or more years of customer service experience (previous call center work, retail, restaurant, ... appointment for customers to have the issue fixed. Your call will alert customers to the safety issue, letting...See _Skills for Success_ below Tasks: + Provide excellent customer service, representing a major domestic auto manufacturer +… more
- Bank OZK (Little Rock, AR)
- …developing, implementing, and refining quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with the highest ... recommendations for improvement to Customer Care leadership and working with call center managers to implement and execute. + Conducts one-on-one coaching… more
- Bank OZK (Little Rock, AR)
- …+ Analyzes quality issues and improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs ... quality related coaching and feedback discussions with call center staff. + Delivers feedback and/or...consistent processes and performance improvement solutions. + Communicates an agent 's progress regularly to the agent 's supervisor.… more
- Suburban Propane (Syracuse, NY)
- **Overview** We're looking for a ** Call Center Systems Analyst** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and ... implementation of corrective measures + Performs system administration on configurations, contact center agent system, telephone logons, agent skills,… more
- DHL Express, Inc. (Middleburg Heights, OH)
- …Start YOUR career with DHL today DHL is currently hiring for a Service Agent . Operation Agents provide operational management and support at service center ... ensure efficient and timely pick-up and delivery handling of customer materials and shipments. This position will also ensures...safety, security, regulatory, and company policies. This is an "on- call " position, meaning that there are no set hours… more
- Home Depot (Northlake, IL)
- …Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure that it is an outstanding place to work. The ... (Yard, Carrier Relations) and/or Office Operations (eg, Transportation Coordinators, Customer Service Associates, General Office Associates). The DC Operations… more
- Home Depot (San Diego, CA)
- …(MDO) Manager is responsible for leading all aspects of the cross-dock distribution center operation and team results to meet customer service and financial ... of 20-40 associates to successfully execute the daily receiving of inbound customer orders, staging of orders, and processing of outbound deliveries to customers… more
- Allied Solutions LLC (Carmel, IN)
- …through positive communications and ensuring daily required workloads are completed. Maintain a call center with excellent customer service. The position ... with special projects Efficient navigating multiple applications to assure call flow runs effectively Handle borrower, agent ...years of directly related work experience required Certification in Call Center is a plus Customer… more
- The Clorox Company (Durham, NC)
- …our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact ... (https://www.linkedin.com/feed/hashtag/?keywords=cloroxistheplace&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7079847624048001024) **Your role at Clorox:** The Associate Director of Customer Supply Chain - leads a group of … more
- Oatey (Shakopee, MN)
- …cause. + Broad understanding of the manufacturing process. + Previous experience in a call center environment. + Previous experience in a technical support role. ... from email, phone, fax or EDI. Coordinate with local sales agent to resolve customer application issues. + Ensure special instructions are clearly communicated… more
- Premera Blue Cross (Mountlake Terrace, WA)
- …requirements. + Develop custom integrations, APIs, and call flows to enhance customer and agent experiences in the Genesys Cloud platform. + Provide ... Cloud. (Required) + Strong knowledge of Genesys Cloud architecture, APIs, call flows, and integrations. (Required) + Experience working with Healthcare Insurance… more
- The Clorox Company (Alpharetta, GA)
- …our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact ... management analytic capabilities. You would also be a change agent to evolve and deploy insights and optimizations for...top line revenue and profit growth for brands and customer teams. **In this role, you will:** + Drive… more
- altafiber (Cincinnati, OH)
- …preferred + Prior experience in telecommunications preferred + Prior experience in a call center preferred + Strong organizational and time management skills ... home phone, long-distance, internet, and video products through outbound dialing. The agent must be self-motivated, have a thorough understanding of products and… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …well independently + Excellent interpersonal and communication skills Dividend - Call Center Customer Service Agent At Fifth Third, we understand the ... of professionalism and the ability to provide world class customer service when speaking with customers. Responsible and accountable...San Diego, CA) + At least six months recent call center experience required + High school… more
- Wells Fargo (Concord, CA)
- …reporting frameworks that support real-time and historical analysis of call center performance, agent productivity, and customer interactions. + ... CX Knowledge** - Strong understanding of telephony systems, workforce optimization tools, call center operations, and customer experience metrics. + **Data &… more
- New York State Civil Service (Albany, NY)
- …or procedures or resolve customer issues and/or problems.Qualifying Experience may include call center agent , customer service representative, sales ... or more college semester credit hours and one year of full-time work experience in customer service; or a high school diploma or GED and two years of full-time work… more
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