- Merck & Co. (North Wales, PA)
- …the Company's Areas of Interest (AOI)Research: Upon request from Global Center for Scientific Affairs (GCSA),Initiates discussions with SLs and/or potential ... goals of investigator-sponsored researchIdentifies barriers to patient enrollment and retention efforts to achieve study milestonesUpon request from Global Clinical… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …customer touchpoints, both on-line and off-line to increase acquisition and retention Ensure brand/portfolio alignment with customer segments (Payors, Patient ... group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …through omnichannel engagement. This individual is responsible for ensuring that Center of Excellence areas and strategies are based on brand/portfolio/digital ... and loyalty. Serves as a lead and strategist for the customer segmentation; ensuring brand/portfolio alignment. Gains alignment and partners with brand… more
- Mass Markets (Dallas, TX)
- …P&C industry and account management. Experience in BPO insurance contracts, call center operations, customer services and/or retention is preferred. In ... POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to… more
- Spectrum (Charlotte, NC)
- …PREFERRED QUALIFICATIONS Preferred Related Work Experience and Number of Years Call center experience in the areas of customer service and/or phone sales, or ... customer experience. + Establish and maintain a high level of customer satisfaction, professionalism, and courtesy in all retention transactions. +… more
- Spectrum (Charlotte, NC)
- …internet, TV and phone services (restrictions do apply). JOB SUMMARY TheBusiness Retention Representativemaximizes customer and revenue retention via inbound ... Actively and consistently support all efforts to simplify and enhance the customer experience. + Responsible for skillfully retaining customers through positive … more
- BlueTriton Brands (Boston, MA)
- …We are seeking a ** Customer Retention Coordinator** (CRC) to join our Customer Engagement Center (CEC) team. The primary role of the CRC is to partner ... hour + shift differential paid for applicable hours worked ** Customer Retention ** : + Assist with report-outs...preferred + 1-3 years of previous experience in a call center environment preferred + 1-2 years… more
- Aaron's Inc (Atlanta, GA)
- …Associate (RRA) position is a full time position in a fast paced, goal oriented, call center environment. The position requires the RRA to prioritize and manage ... collection telephone calls with the primary focus being placed on excellent customer service, retention , and support. Come see why the difference is personal at… more
- Spectrum (Pharr, TX)
- …or equivalent experience Required Related Work Experience and Number of Years Call center experience in the areas of customer service and/or phone sales - ... experience. + Supervise agents to ensure a high level of customer satisfaction, professionalism, and courtesy during all retention transactions exists… more
- Tractor Supply Company (Brentwood, TN)
- Director, Customer Solutions Center ( Call Center ) **Overall Job Summary** **LOCATION:** Nashville, TN (Relocation Required if not local) **ON-SITE** : 5 ... days/weekly The Director of the Customer Solutions Center ( Call Center ) is **_CUSTMOMER-OBSESSED_**...coaching, engagement, retention , and recognition initiatives for Customer Solution Center Team Members to support… more
- British Swim School (Jersey City, NJ)
- Remote Call Center Customer Service Rep English/Spanish Bilingual Part Time * Fully Remote - US Benefits: + Dental insurance + Health insurance + Paid time ... off A Call Center Customer Service Representative...role-playing, and coaching to conduct conversations that will optimize customer retention opportunities on existing or returning… more
- Wolters Kluwer (Kennesaw, GA)
- …or digital content product sales + B2B inside sales, contact or call center sales/supervisory experience **Other Knowledge, Skills, Abilities, or ... North America** is looking for a **Manager, Sales Business Retention ** to join our team in our Kennesaw, GA...reps in maintaining and mastering on-going relationships with each customer on the basis that each communication provides value… more
- Dartmouth Health (Lebanon, NH)
- …meal choices for admitted patients. They do this by receiving calls from patients in the call center and by going to patient rooms to help patients select their ... paced, team oriented department. We are currently offering a sign-on- retention bonus for part-time 20 - 29 hours and...assembly and cleaning of patient trays. There is no customer or patient interaction in this role. * TheHostposition… more
- Bank of America (Spokane, WA)
- …Diploma * 1+ years customer service experience (face to face or call center environment) *Established customer service, relationship management, and ... Centralized Merchant Consultant - CRPT/ Retention Spokane, Washington;Richmond, Virginia **Job Description:** Execute ...schedule provided by management to ensure availability in contact center environment * Maintain accurate records and adhere to… more
- UPMC (Erie, PA)
- …quality of customer service. + Functions as the backup to the Call Center Supervisor/Coordinator. Communicates all customer and staff complaints or ... to work 2nd or 3rd shift hours when on call ** **Purpose:** To enhance customer service by...supplies and technology hardware for the Call Center . Assist with facilitating departmental recruitment and retention… more
- Mass Markets (Dallas, TX)
- …augmentation, call center services (https://www.mci.world/cx-business-process-outsourcing-services/ call - center -services/) , customer services, and ... POSITION OVERVIEW CALL CENTER INSURANCE AGENT (P&C LICENSED)...to achieve first contact resolution and aides in policyholder retention + Leverages opportunities to expand customer … more
- Chenega Corporation (WV)
- …directing, and coordinating work activities of health care related call center personnel preferred. * Support recruiting and retention in accordance with ... Federal Solutions, LLC.** , a **Chenega Professional Services** ' company, is looking for a ** Call Center Manager.** The Call Center Manager will support… more
- HUB International (Des Plaines, IL)
- …by developing relationships with others. **Responsibilities:** + Successfully work in a call center type of environment. + Process endorsement requests for ... is the right fit for you. The Personal Lines Retention Agent provides a high level of service to...a plus). + 1+ year experience in sales or customer service. + Embrace the latest technologies available. +… more
- Cognosante (Broward County, FL)
- …accurate payment of Medicare claims. **What is the position?** The Call Center Agents will handle inbound and outbound customer calls, provide exceptional ... me thrive?** + 6 months of call center experience, preferred. + Previous experience in customer...health and productivity of our employees + Support employee retention and attraction + Provide work/life balance to ensure… more
- Corewell Health (Grand Rapids, MI)
- …client needs + Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service by utilizing software, ... Job Summary Provide excellent customer service customers by answering questions to educate...information and diffusing angry clients, as needed. + Membership Retention /Sales Growth: Work with Manager to develop and implement… more
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