- Mass Markets (Las Cruces, NM)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for… more
- Mass Markets (Mesilla, NM)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for… more
- Mass Markets (Savannah, GA)
- …supervisors and all other operational management associated with day to day contact center operations . Operations Management is responsible for the ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- US LawShield (Houston, TX)
- …years of people management and strategic experience, ideally within a contact center environment, coaching and professionally developing direct reports and teams + ... The ability to hire and train contact center advisors in the company's customer service policies, procedures,...build trusting and professional relationships with colleaguesFluency in contact center speak and the vital KPIs required to provide… more
- Three Saints Bay (Battle Creek, MI)
- …+ Ensure that proper training be provided pursuant to the requirements of the Call Center operations as outlined in the contract and certified ... all training requests (on or off site) based on needs for effective Call Center operations to include travel costs, accommodations, training fees, and any… more
- CTG (CA)
- …a seamless and positive experience for the members. + Compliance: Ensure that all call center operations comply with relevant regulations, including those ... you will be responsible for all aspects of the call center including overseeing the day-to-day operations of the call center , ensuring that our team… more
- Penn Medicine (Radnor, PA)
- …Radnor- 145 King of Prussia Rd Hours: Full Time Summary: Responsible for OB/GYN Call Center Operations and individual specialty queues, including customer ... Are you living your life's work? Job Title: OB/GYN Call Center Supervisor Department: OB/GYN Location: Penn...for proactively communicating with the Manager regarding status of operations , potential issues that may arise, a plan to… more
- TEKsystems (Boston, MA)
- …, Data entry, Inbound call , Call center management, Call center operations , medical terminology, Customer support, Health care, Customer service ... Call center ,Data entry,Inbound call , Call center management, Call center operations ,medical terminology Additional Skills & Qualifications:… more
- Marriott (Kissimmee, FL)
- …**Located Remotely?** N **Relocation?** Y **Position Type** Management **JOB SUMMARY** Oversees daily call center operations to ensure that guests and ... ACTIVITIES** **Managing Daily Call Center Activities** * Manages daily call center operations including staff performance, call center … more
- Stanford Health Care (Newark, CA)
- …Enhancement:* Identify opportunities for process improvement and develop strategies to streamline call center operations while enhancing the quality of ... programs as needed. **Locations** Stanford Health Care **What you will do** + Call Center and Service Request Operations Management:* Oversee the day-to-day … more
- Three Saints Bay (Irvine, CA)
- …and analysis to organizational strategic plans and reviews. + Maintains and improves call center operations by monitoring system performance; identifying and ... ** Call Center Manager (4096)** Location **Irvine,...** Call Center Manager (4096)** Location **Irvine, CA** Job Code...a Federal Government Contractor industry leader, is seeking a Call Center Manager. The Call … more
- The Chicago Lighthouse (Chicago, IL)
- …existing call centers. The ideal candidate will possess a solid background in call center operations , pricing analysis, and a talent for generating ... photocopiers. **SKILLS AND EXPERIENCE REQUIRED:** + Proven working experience as a Call Center Analyst, or Business Operations Data Analyst; + Technical… more
- Three Saints Bay (Washington, DC)
- …and analysis to organizational strategic plans and reviews. + Maintains and improves call center operations by monitoring system performance; identifying and ... ** Call Center Supervisor (4112)** Location **Washington,... Operator Analysts, maintain staffing schedules and managing daily operations . + Stand ready to answer incoming calls in… more
- AutoNation, Inc. (Naperville, IL)
- …Buy Your Car" marketing efforts, this is an opportunity help lay the foundation for call center operations , as we build the next generation Vehicle Purchase ... at one of our locations located in Tempe, Arizona. Job Responsibilities: Lead call center operations through the development of a successful team, and the… more
- HCA Healthcare (Louisville, KY)
- … Supervisor to be a part of our team. **Job Summary and Qualifications** Monitors outbound call center operations and agents to meet key metrics for call ... one to care for the lives of many. Jump-start your career as a Outbound Call Center Supervisor today with Galen College of Nursing. **Benefits** At Galen College… more
- Pearl Interactive Network (Laguna Niguel, CA)
- …and analysis to organizational strategic plans and reviews. + Maintain and improve call center operations by monitoring system performance; identifying and ... **Pearl Interactive Network is sourcing Call Center Supervisors for Future Opportunities.**...Operators and Analysts, maintain staffing schedules and manage daily operations . **Job Requirements:** + Bachelor's Degree and five years… more
- Pearl Interactive Network (Laguna Niguel, CA)
- …and analysis to organizational strategic plans and reviews. + Maintain and improve call center operations by monitoring system performance; identifying and ... **Pearl Interactive Network is sourcing Call Center Managers for Future Opportunities.** The ** Call Center Manager** is responsible for analyzing… more
- Mass Markets (Dallas, TX)
- …in the P&C industry and account management. Experience in BPO insurance contracts, call center operations , customer services and/or retention is preferred. ... Customer Service Managers are responsible for overseeing the day to day operations of call center insurance agents and supervisors. In this role, you… more
- The Chicago Lighthouse (Chicago, IL)
- …The Call Center Team Lead position is responsible for supporting the Call Center Operations Leadership Team to ensure that we are consistently ... ** Call Center Team Lead** **Job Details**...and successfully implement that knowledge in day to day operations ; + Commitment to our mission of providing opportunities… more
- Buyerlink (American Fork, UT)
- …the aforementioned coaching. What makes you qualified: + 5-7 years experience in outbound call center operations , minimum 3 years of proven customer service ... center team + Background in high-volume customer service leadership or call center operations . + Proficiency in identifying, coaching, and measuring core… more
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