• SLAC National Accelerator Laboratory (Menlo Park, CA)
    Computing Support Analyst - Data Center Job ID...call support and drive the resolution of data center incidents in a timely manner. + Coordinate and ... SLAC National Accelerator Laboratory is seeking a Computing Support Analyst with a strong background in data center...Decisions: Uses job knowledge and solid judgment to make quality decisions in a timely manner. + Self-Development: Pursues… more
    DirectEmployers Association (10/22/25)
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  • Stanford Health Care (Newark, CA)
    …a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting Analyst for Contact Center Platforms is ... inContact, Avaya CMS, Amazon Connect, or similar. Knowledge of call routing, IVR reporting, and contact center ...Health Care job.** **A Brief Overview** The Business Reporting Analyst is a senior position responsible for identifying data… more
    DirectEmployers Association (08/13/25)
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  • Levi, Ray & Shoup, Inc. (Maryland Heights, MO)
    Analyst with Product Owner capabilities to join a newly formed team supporting call center agents. We need a self-starter, someone who can dig in and ... File Transfer Filters Careers Added Oct 16, 2025 Business Analyst /Product Owner (27105) Maryland Heights, MO | Contract Apply… more
    DirectEmployers Association (10/17/25)
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  • Olympus Corporation of the Americas (Center Valley, PA)
    …by applicable federal, state or local law. Posting Notes: || United States (US) || Pennsylvania (US-PA) || Center Valley || Quality & Regulatory Affairs (QA/RA) ... (For example: death, serious injury, legal papers, and literature reviews). The Analyst III requires a thorough understanding of FDA regulatory requirements for… more
    DirectEmployers Association (10/14/25)
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  • Hawaiian Electric (Honolulu, HI)
    Senior Information Assurance Analyst - Oahu Date:Oct 14, 2025 Location: Honolulu, Hawaii (HI), US, 96813 Company: hawaiianel We recognize our competitive advantage ... and the Company's Cybersecurity Incident Management Team (CS-IMT), with occasional on- call support. + Participates in Company emergency response activities as… more
    DirectEmployers Association (09/16/25)
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  • Somatus (Mclean, VA)
    …efficiency, workflow adherence, process metrics, home visit scheduling and execution, and call center operations + Extract, clean, analyze, and summarize data ... value-based kidney care, has an immediate opening for an Analyst , Operations & Client Analytics to create impact among...support ongoing operational reporting + Maintain high standards of quality and integrity _Please note this job description is… more
    DirectEmployers Association (09/26/25)
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  • Whirlpool Corporation (Lincoln, NE)
    …how to leverage numerous and different technologies + Customer Service Experience and/or Call Center Operations + Knowledge of continuous improvement and/or lean ... including voice, chat, email, and video calls while achieving all quality and interaction objectives. The Senior Specialist, Technician is also responsible… more
    DirectEmployers Association (09/16/25)
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  • Ally (Raleigh, NC)
    …Wire Verification is responsible for overseeing a team within a retail bank fraud call center . This position requires the ability to conduct in-depth research of ... years experience in a bank fraud / financial crimes analyst role required. * 2+ years' experience in leading...current bank fraud investigative techniques. * Working knowledge of call center ideologies and proven success driving… more
    DirectEmployers Association (10/24/25)
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  • CyrusOne (Dallas, TX)
    …and service providers to ensure alignment with organizational goals and quality standards. + Support Vendor Selection: Conduct market research and comparative ... security technology expenditures, recommending cost optimization strategies for data center operations. **Support for Global Security Data Policy and Procedures**… more
    DirectEmployers Association (09/09/25)
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  • Contact Center Quality

    University of Miami (Medley, FL)
    …. The Department of UHealth Connect has an exciting opportunity for a Call Center Quality Analyst 1 to work ... in Medley. The Call Center Quality Analyst 1 is responsible for monitoring call quality for 1) scheduling and registration calls, and/or 2)… more
    University of Miami (09/19/25)
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  • Call Center Data Analyst

    Antech Diagnostics (Lake Success, NY)
    …as relevant job-related skills, experience, education, training and budget.** **Job Purpose/Overview** The Call Center Data Analyst delivers on the Antech ... veterinary diagnostic support via the Support Enablement Team. The Call Center Data Analyst will...quality assurance, workforce management, and customer experience. The analyst will work extensively with data sources such as… more
    Antech Diagnostics (10/10/25)
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  • Call Center Workforce Analyst

    Interstate Waste Services, Inc. (Teaneck, NJ)
    …company while maintaining our small business family style culture. **Essential Job Summary:** The Call Center Workforce Analyst is a pivotal role within a ... always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus...field required. + 2+ years of experience in a call center environment, with expertise in workforce… more
    Interstate Waste Services, Inc. (09/30/25)
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  • Inbound Customer Care Analyst - Call

    NTT DATA North America (Dallas, TX)
    We have an Inbound Customer Call Center position available for 12 months and REMOTE. The position is temp to perm opportunity. The pay rate is $20/hour W2. If ... new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency...conducive to servicing Customer Service customers with the same quality as an onsite environment. The workspace must be… more
    NTT DATA North America (10/30/25)
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  • Operations Project Analyst - Center

    Houston Methodist (Houston, TX)
    At Houston Methodist, the Operations Project Analyst position is responsible for providing administrative support to the department by managing strategic projects ... many internal and external data sources and software tools, the Operations Project Analyst position serves a vital role in supporting the management team. This… more
    Houston Methodist (10/09/25)
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  • Access Center Workforce Management…

    Houston Methodist (Katy, TX)
    …of degree **WORK EXPERIENCE** + Three years of experience in a call center operation to include two years in quality assurance, process improvement, data ... tools) + Previous blended (voice, email, and chat) Contact Center quality quantification experience preferred + Bilingual...meet established objectives + Ability to work in a call center production environment, or comparable magnitude,… more
    Houston Methodist (08/30/25)
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  • Telephony Analyst - CCaaS (Contact…

    Stanford Health Care (Newark, CA)
    …Chat, SMS / Text, Video, Fax and API Integrations. * Experience with designing Contact Center Call Flows & work flows for an excellent Patient / Customer ... Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center ... as a Service). * Strong Understanding of Voice Call Flows, Cloud VoIP, Video, PSTN Calling and Softphones… more
    Stanford Health Care (10/28/25)
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  • Cloud Contact Center Analyst

    Leidos (Baltimore, MD)
    …with _these key required skills_ : Experience in scripting to automate and streamline call center functions. Proven ability to support and implement call ... center services effectively. Familiarity with leading call center applications such as Amazon Connect...ability to work under tight deadlines and produce high quality deliverables. + Demonstrated excellence in research and writing… more
    Leidos (08/10/25)
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  • Senior Compliance Coding Analyst - Business…

    Houston Methodist (Houston, TX)
    At Houston Methodist, the Sr Compliance Coding Analyst position is responsible for supporting accurate billing and coding compliance with Medicare and third-party ... potential risk areas and revenue potential. The Sr Compliance Coding Analyst position partners with stakeholders to provide feedback regarding documentation and… more
    Houston Methodist (10/23/25)
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  • Senior Building Operations Technology…

    MD Anderson Cancer Center (Houston, TX)
    The Senior Building Operations Technology Analyst position is to define the building automation system scope and architecture based upon user needs to include the ... resource groups. Why Join MD Anderson? Be part of a *world-renowned cancer center * making an impact across Texas and beyond. Collaborate with *top-tier leaders and… more
    MD Anderson Cancer Center (08/08/25)
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  • Quality Analyst - Ambulatory Ops…

    Henry Ford Health System (Detroit, MI)
    …academic requirements. + Related experience is defined as eight (8) years of experience in a call center with a minimum of two (2) years as a lead worker within ... department Quality Policy and Procedure Manual. The Quality Assurance Analyst must compile monitored data...regulated industry. + Two (2) years of experience in call center customer service. + One (1)… more
    Henry Ford Health System (11/04/25)
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