- Insmed Incorporated (Phoenix, AZ)
- …specialist teams. This individual will be responsible for running daily call center operations and workflow management. The Manager will also be tasked with ... to leadership based on quality audits.Operational Oversight Reporting & Analysis:Analyze call center metrics ( call volume, average handle time, customer… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Accounting at Novo Nordisk Inc. As part of the NNI Finance team, the manager will business partner with budget controllers (FP&A) and other key stakeholders across ... to ensure all deliverables are met Interfaces with cost center managers and Lines of Business (LoB) to make...what it takes mindset and positive attitude Commitment to Quality - dedicated to providing the highest quality… more
- Three Saints Bay (Martinsburg, WV)
- ** Call Center Quality Manager (4764)** Location **Martinsburg, WV** Job Code **4764** \# of Openings **1** Apply Now ... LLC, and a Federal Government Contractor industry leader, is seeking a ** Call Center Quality Manager .** **POSITION RESPONSIBILITIES:** + Oversees the… more
- MAPFRE Insurance (Webster, MA)
- …Recruiting, Call Center Manager , Call Center Supervisor, Customer Service Representative, Quality Manager , Human Resources, Customer ... Customer Quality & Corporate Reporting Manager Date: Apr 24, 2025 Location: Webster, MA, US Company: MAPFRE **Job Summary** The Customer Quality & Corporate… more
- Mass Markets (Las Cruces, NM)
- …a focus on innovation, we have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call ... activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager...Operations Manager position is responsible for ensuring call quality from start to finish, and… more
- Mass Markets (Savannah, GA)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and...for ensuring call quality from start to finish, and pro-actively seeks ways… more
- Three Saints Bay (Denver, CO)
- ** Call Center Manager (3684)** Location **Denver, CO** Job Code **3684** \# of Openings **1** Apply Now ... Contractor industry leader, is seeking a 911 / Emergency Call Center Manager . **Position Responsibilities:**...+ Electronic file review for all dispatch personnel - quality assurance program. + Radio/Phone and Alarm reviews (daily)… more
- ThermoFisher Scientific (Morrisville, NC)
- …and/or Quality Training experience required + Medical Information or Healthcare call center experience preferred In some cases an equivalency, consisting of ... Purpose:** Manages the day-to-day responsibilities related to the program training and/or quality functions. Supports the program team, including the quality and… more
- Actalent (Durham, NC)
- Job Title: Patient Recruitment Call Center ManagerJob Description The Manager of the Patient Engagement and Recruitment Call Center (PERC) plays a ... role in overseeing the operational excellence of the Patient Engagement and Recruitment Call Center . This position involves the management and leadership of… more
- Luxury Bath Technologies (Wichita Falls, TX)
- Join Our Growing Team as a Call Center Manager At Luxury Bath of Texoma, we're revolutionizing the bath remodeling industry with stylish, cost-effective, and ... low-maintenance solutions. Our mission is simple: provide high- quality bath improvements to homeowners, commercial clients, and those...in the industry, and we're looking for a dynamic Call Center Manager to lead… more
- Bath Planet (St. Charles, MO)
- Assistant Call Center Manager -...and those with accessibility needs. Our commitment to exceptional quality and craftsmanship has made us a trusted name ... support this exciting growth! We're looking for an Assistant Call Center Manager to join...work with a growing and innovative company that values quality and customer satisfaction. Join us and be part… more
- ICF (Orange, CA)
- …and technologists to challenge the status quo. **Job Summary** ICF is seeking a skilled ** Call Center Manager ** to join our team. This role involves ... metrics of technology teams to ensure timely delivery of high- quality solutions. . Ensure all project deliverables adhere to...Manager and key stakeholders. . Develop and guide call center operational strategies through needs assessments,… more
- Mass Markets (Tampa, FL)
- …will be responsible for overseeing and managing the collections operations within the call center environment. Your role involves leading a team of collections ... and monitor progress against key metrics, including collection rates, call quality , and productivity. + Develop and...Training and Experience + Proven experience in debt collection, call center operations, or financial services management,… more
- Ivyhill Technologies LLC (Bethesda, MD)
- … Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising all ... Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified...contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination… more
- Bath Planet (San Antonio, TX)
- Call Center Manager Creating a fresh solution to bath remodeling, BathPlanet offers a stylish, cost-effective, low-maintenance bath improvement to ... the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind...of San Antonio is looking to hire an experienced Call Center Manager to work… more
- Luxury Bath Technologies (Tukwila, WA)
- Assistant Call Center Manager Creating a fresh solution to bath remodeling, Luxury Bath of Seattle offers a stylish, cost-effective, low-maintenance bath ... the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind...of Seattle is looking to hire an experienced Assistant Call Center Manager in our… more
- State of Georgia (Fulton County, GA)
- Quality Rated Family Support Call Center Specialist Georgia - Fulton - Atlanta (https://careers.georgia.gov/jobs/67596/other-jobs-matching/location-only) New ... Manager . Under general supervision, the QR Family Support Call Center Referral Specialist will be part...Experience working in a customer service call center + Knowledge of DECAL, Quality Rated… more
- Martin's Point Health Care (WA)
- …in training, coaching, or quality management within a customer service or call center environment. + Proven ability to lead, mentor, and develop teams, ... will oversee the design, implementation, and continuous improvement of training programs for call center staff, ensuring they are equipped to deliver exceptional… more
- Bath Planet (Horseheads, NY)
- Confirmation Call Center Manager Creating a fresh solution to bath remodeling, BathPlanet of the Southern Tier offers a stylish, cost-effective, ... the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind...Southern Tier is looking to hire an experienced Confirmation Call Center Manager in our… more
- Centene Corporation (Austin, TX)
- …the implementation, maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development as… more
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