• Bank OZK (Alpharetta, GA)
    …required. + Minimum of one (1) year of experience in a call center , retail, or other high-touch customer service position preferred. + Prior bilingual ... on items not able to be resolved on initial call . + Meets personal and team target key performance...writing. + Ability to demonstrate professional and effective customer service skills. + Ability to demonstrate effective organizational and… more
    DirectEmployers Association (10/15/25)
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  • Stanford Health Care (Menlo Park, CA)
    …patient needs. + EXIT courteously with an explanation of what will come next. + Call Center and Service Request Operations Management: + Leads daily huddles ... you will manage and develop a robust team of Call Center Specialists, Supervisors and Manager to...performance metrics to drive continuous improvement, provide top-tier customer service and lead the future of a technologically advanced… more
    DirectEmployers Association (10/10/25)
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  • Parexel (Baltimore, MD)
    … Manager or Management based on company need **Your Profile:** + 2 years of call - center , customer service , or clinical research related work experience + A ... **Work Location** : onsite in Baltimore, MD At Parexel, the ** Call Center Agent** is a business crucial role in ensuring panels of volunteers for clinical… more
    DirectEmployers Association (08/21/25)
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  • Towne Park (Cleveland, OH)
    …ambition the ability to learn and grow as we move forward building a world class call center . All Customer Service Advisors are crossed trained in every ... function associated with the Call Center **Essential Job Functions:** + Handle... service experience required. + Preferably in a call center environment + Possess solid verbal… more
    DirectEmployers Association (10/02/25)
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  • BroadPath Healthcare Solutions (Tucson, AZ)
    …supervisor for resolution **Qualifications** + High School Diploma or equivalent + 1+ year of call center customer service experience handling high call ... experience. We're looking for customer-focused professionals with healthcare, insurance, or call center experience who can adapt quickly, communicate clearly,… more
    DirectEmployers Association (08/15/25)
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  • CoxHealth (Lake Spring, MO)
    …▪ Required: 1 year customer service experience ▪ Preferred: 2+ year customer service experience or Call Center experience Skills: ▪ Outstanding written ... Description :The Contact Center Specialist at CoxHealth is responsible for conducting...to CoxHealth, and other duties as assigned. The Contact Center Specialist is the first point of contact for… more
    Talent (10/31/25)
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  • Bank OZK (Little Rock, AR)
    …developing, implementing, and refining quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with the highest ... making recommendations for improvement to Customer Care leadership and working with call center managers to implement and execute. + Conducts one-on-one… more
    DirectEmployers Association (10/17/25)
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  • Federal Recovery Services (Salt Lake City, UT)
    …to learn and grow Basic computer and typing skills 1+ year experience in call center customer service environment (preferred) Willing to work 12-7 ... options are currently available. Location: Salt Lake City, UT Customer Service Representative Responsibilities: Take inbound and outbound calls from members of… more
    Upward (08/09/25)
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  • Simon & Schuster (Riverside, NJ)
    …or Bachelors degree preferred or relative business experience + 1 - 2 years Call Center and Customer Service experience preferred, particularly in a ... at www.simonandschuster.com. Simon & Schuster is currently seeking a Contact Center Customer Service Representative to join our Team. This position will support… more
    DirectEmployers Association (09/05/25)
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  • Allied Solutions LLC (Carmel, IN)
    …through positive communications and ensuring daily required workloads are completed. Maintain a call center with excellent customer service . The position ... directly related work experience required Certification in Call Center is a plus Customer Service Skills - Effective listening and use of clear, concise and… more
    Upward (08/10/25)
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  • Genmab (Berkeley Heights, NJ)
    …equivalent, Bachelor's degree preferred.Patient Services experience highly preferred.2-3 years customer service call center environment2-3 years' experience ... Services Patient Access Coordinator (PAC) will be a support role within the PSS Call Center . This role will focus on key areas of Patient Services operations and… more
    HireLifeScience (10/09/25)
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  • GRAIL (Durham, NC)
    …operations. In this role, you will oversee the daily operations of the Customer Service Call Center to prepare and implement policies, objectives, and ... GRAIL is seeking an Operations Lead for GRAIL's Customer Service Team. We are seeking a Customer Service...initiatives focused on delivering a customer-centric, best-in-class call center . This role is ideal for… more
    DirectEmployers Association (10/16/25)
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  • Seattle Children's (Seattle, WA)
    … environment. Healthcare food service experience or equivalent nutrition/dietetics education. Call center or similar customer service work or volunteer ... Nutrition Representatives provide outstanding customer service to families and visitors and make sure...the following areas of the department: Delivery, Assembly and Call Center . Nutrition Representatives navigate electronic health… more
    DirectEmployers Association (10/04/25)
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  • Small Business Administration (Buffalo, NY)
    …or advising on the day-to-day operations of a financial organization/program or a customer service call center ; and Supervising a large, diverse fluctuating ... and evaluating the functions of the CSC, the national OCA loan program customer service / call center . Duties Help As a Program Manager (Deputy Director) at… more
    Upward (08/08/25)
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  • Synergistic-Designs, LLC (Fort Worth, TX)
    We are looking for an efficient and skilled Customer Service Representative for our call center . As a Customer Service Representative, your job is to ... should be competent enough to provide the best customer service to our clients. If you have the desired...Front Desk Representative or related role in the Customer Service industry. Excellent knowledge about CRM Softwares like Zoho,… more
    Upward (08/12/25)
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  • Jobleads-US (Baltimore, MD)
    …facility Qualifications Prior leadership experience required (3-4 years preferred) High volume call center or customer service experience preferred. Ability ... applications. The leader will have accountability for managing applicant call volume, resource allocation, process development, and cost oversight associated… more
    Appcast IO CPC (10/30/25)
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  • Suburban Propane (Syracuse, NY)
    **Overview** We're looking for a ** Call Center Systems Analyst** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and ... related processes + Provides ongoing support for the Company call management processes: hosted IVRs, service location...existing procedures + Mentors co-workers to develop knowledge of call center business applications + Develops current… more
    DirectEmployers Association (08/16/25)
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  • Moses/Weitzman Health System (Middletown, CT)
    **Job Description Summary:** **Job Description:** The Call Center Specialist position involves providing consistent, quality customer service to both ... internal staff members and external patients. The Call Center Specialist will actively manage... Specialist will exemplify the highest level of customer service with a focus on efficiency and quality. The… more
    DirectEmployers Association (10/03/25)
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  • BroadPath Healthcare Solutions (Tucson, AZ)
    …operations, monitoring performance metrics, and supporting team development within a virtual call center environment. Ideal candidates will bring a strong ... background in call center supervision (preferably in healthcare) and...task completion and performance goals such as quality, adherence, service level and average handling times are met +… more
    DirectEmployers Association (10/29/25)
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  • BroadPath Healthcare Solutions (Tucson, AZ)
    …seeking dedicated and customer-focused **Member Service Representatives** to join our remote call center team. In this fully remote role, you will be ... service throughout the workday + Meet and exceed call center metrics, including call ...plan settings + Minimum of one year of customer service and/or call center experience… more
    DirectEmployers Association (10/16/25)
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