- Mass Markets (Wichita, KS)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... adherence to corporate policies and procedures Key Responsibilities: + Lead a team of 15-25 entry-level front-line...Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a… more
- ITW (Troy, OH)
- …is responsible for tactical day to day work instructions while leading a team of non-exempt employees to provide exceptional customer service by responding to ... order entry and issue resolution through professional phone skills, emails, and team involvement. + Communicate customer requirements to internal customers to ensure… more
- CHS (Clearwater, FL)
- …communicate audit findings with appropriate leadership, with accuracy, and work with the MPS Call Center Manager/Supervisor/ Team Lead and analyze the ... **Overview** ** ** **Claims and Call Auditor ( Call Center QC) - Clearwater, FL** ** ** **Summary** The Claims & Call Auditor audits processed medical… more
- Bosch (Fort Lauderdale, FL)
- …field. + Strong computer skills including MS Office. + 4 years of experience as a Team Lead in Shared Service Center . + Leadership. + Accountability. + ... market rates, Shift Differential Payment **Job Description** The Admin Team Leader of the Customer Service Team ...methods and tools. + Participation in personnel recruitment. + Lead and/or participate in status and planning meetings with… more
- University of Michigan (Ann Arbor, MI)
- …product procurement and inventory. The Call Center Manager will lead a dynamic team , drive operational efficiency, and uphold exceptional customer ... Call Center Manager Apply Now **Job...safety rounds, effectively communicating updates and information. + Conduct team meetings and daily huddles. + Represent the department… more
- Covenant Health Inc. (Knoxville, TN)
- …during call downtime. + All other duties as assigned by the Call Center Director, Manager or Team Lead . + Follows policies, procedures, and safety ... Overview Rapid Access Coordinator, Call Center Full Time, 80 Hours Per Pay Period, Night Shift Covenant Health Overview: Covenant Health is the region's… more
- IBM (Reston, VA)
- …in Agile, Salesforce (Service Cloud), ServiceNow, Microsoft, Genesys, AWS or other call center technology is preferred IBM is committed to creating ... **Introduction** As the Customer Service Contact Center GTM Lead , you will support...Picture yourself working with a highly motivated, highly successful team with a proven sales record in IBM's top… more
- Scripps Health (San Diego, CA)
- …care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. The Lead , Dietary Call Center will provide leadership ... service skills **Job:** **Food / Nutrition* **Organization:** **Scripps Health Corp* **Title:** * Lead , Dietary Call Center - 4S Ranch* **Location:** *Central… more
- Providence (Everett, WA)
- …as needed. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Regional Medical Center Everett and thrive in our ... Responsible for daily entry of all accounts. As the lead , the coordinator assists the department supervisor in staff...employee evaluations, quality and productivity monitoring and ensures all on- call schedules are up to date and accurate. Serves… more
- Renewal by Andersen (Bridgewater, NJ)
- Call Center Lead Generator -...be completed within 72 hours. Once submitted, our hiring team will review your responses and follow up with next ... position plays an integral role within our Inside Sales team and overall strength of our company. This role...30 homeowners an hour while tending to heavy inbound call flow for homeowners who have contacted us via… more
- TEKsystems (Louisville, KY)
- …agency in the Louisville, KY area. If you have 3+ years of call center /customer service team lead or supervisor experience and are looking to continue ... during 1-on-1 meetings Qualifications: + 3+ years of call center /customer service Team Lead or Supervisor experience + Banking/financial industry is… more
- Mount Sinai Health System (Greenlawn, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up ... appointments for patients, and who takes a lead role among this group, mentoring and managing all...we work together to transform healthcare. We encourage all team members to actively participate in creating a culture… more
- Mass Markets (VA)
- …industry. We are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee a team of call center agents,...service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of… more
- R1 RCM (Boise, ID)
- …or GED, preferred + Minimum 3 years' experience in a healthcare call center + Minimum 1 year in a Team lead or above role in a healthcare call ... analytics, AI, intelligent automation, and workflow orchestration. As our Team Lead , Customer Service, you will help...+ Established experience working with hospital billing within a call center environment **Required Skills:** + High… more
- Citigroup (Irving, TX)
- …Personal Banking and Wealth Management (PBWM) division is building a purpose-driven team to serve its globally diverse, digitally forward customers in top cities ... technology, a strong worldwide presence, and a powerful global franchise. The Program Lead is a strategic professional who stays abreast of developments within own… more
- Mass Markets (Garden City, GA)
- …and procedures and the health of the account. Key Responsibilities: + Lead a team of 5-10 call center supervisors responsible for inbound and outbound ... in the industry. Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to achieve… more
- ABM Industries (Chicago, IL)
- …and experienced Call Center Operator to join our dynamic customer service team . As a Call Center Operator, you will be responsible for overseeing ... Summary Details:** **We are seeking a motivated and experienced Call Center Operator to join our dynamic...Center Operator to join our dynamic customer service team .** **Benefit Information:** ABM offers a comprehensive benefits package.… more
- Astellas Pharma (Northbrook, IL)
- **Global Network & Call Center Technologies Lead ** Do you want to be part of an inclusive team that works to develop innovative therapies for patients? ... We are seeking a visionary and technically skilled Global Network & Call Center Technologies Lead to oversee the design, transformation, and secure… more
- Robert Half Office Team (Woodland Hills, CA)
- Description We are currently seeking a Call Center Customer Service Manager to join our team . The Call Center Customer Service Manager is responsible ... ensuring customer satisfaction, and driving strategic improvements across all call center activities. for more information about...the role, please call ###. Responsibilities: + Lead , coach, and develop a team of… more
- Rapid Response (Henderson, NV)
- Assistant Call Center Manager Department: Customer Service - NV Location: Henderson, NV START YOUR APPLICATION ... will be focused on the high-level direction of their team in alignment with the rest of the department...or equivalent Military experience. + Required, 2+ years of call center /central station experience + Ability to… more