- Tarleton State University (Stephenville, TX)
- …community. The Manager also manages the university's relationship with a third-party call center vendor , monitoring service-level agreement (SLA) compliance ... + Serves as the primary liaison between the university and the outsourced call center vendor . + Monitors vendor performance against contractual SLAs… more
- Cardis Furniture & Mattresses (Swansea, MA)
- …detailed information, including digital pictures, serial numbers, and descriptions to the Call Center for parts ordering, vendor chargebacks, reschedules, ... damage/defect and determines the appropriate resolution (eg level of repair, exchange, vendor return, in-shop repair, etc). Minimize inconvenience for the guest as… more
- Anywhere Real Estate (Charlotte, NC)
- …in a high-volume sales or process heavy service operations environment ( call center , fulfillment, logistics, etc.) or industry/domain experience (mortgage, ... ** Vendor Supervisor** The Vendor Supervisor will...National Services Manager for Anywhere Integrated Services National Operations Center . This role will be responsible to facilitate and… more
- MAPFRE Insurance (Webster, MA)
- …to be an equal opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Call Center Representative, Operations Manager, Call Center , ... Vendor Operations Support Rep (Hybrid) Date: Jun 18,...boldly. Together, we make a difference. **Job Summary:** The Vendor Operations Support Representative serves as the primary subject… more
- Astellas Pharma (Northbrook, IL)
- **Global Network & Call Center Technologies Lead** Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every ... seeking a visionary and technically skilled Global Network & Call Center Technologies Lead to oversee the...to deliver secure, integrated, and future-ready capabilities. + Lead vendor and service provider relationships to deliver on SLA,… more
- AssistRx (Phoenix, AZ)
- The purpose of the Bilingual Call Center Registered Nurse is to provide and document clinical call center services for patients. The role will also ... and the self-injection technique for the product. The Bilingual Call Center Registered Nurse will follow all...accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property… more
- Children's Hospital Boston (Boston, MA)
- …Posting Title:Telephone Page Associate/ Call Center (M-Friday 11:30am-8:00pm)Department:Information Systems-Page ... Posting Category:AdministrationJob Posting Description:Position Summary/ Department Summary: Telephone Page Associate/ call center Monday-Friday 11:30am-8:00pm Key Responsibilities: Answer… more
- AssistRx (Orlando, FL)
- Schedule: M-F, 11:30am-8pm EST The purpose of the Bilingual Call Center Registered Nurse is to provide and document clinical call center services for ... and the self-injection technique for the product. The Bilingual Call Center Registered Nurse will follow all...accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property… more
- Serco (VA)
- …other Serco teams to deliver the highest level of customer service. **As a Call Center Representative, you can expect to:** + Receive inbound participant phone ... At least six months to one year of previous call center experience. + Ability to obtain...firms or staffing agencies without being a contracted approved vendor . All unsolicited resumes will be considered the property… more
- Alaska Airlines (Seatac, WA)
- …an airline people love, we want to hear from you. **Role Summary** The Director, Call Center Operations & Technology oversees contact routing, contact center ... planning, operational performance and budgeting for all Alaska Airlines contact center locations. This Director is responsible for delivering exceptional guest and… more
- Sodexo (Pomona, NJ)
- …high visibility, challenging opportunities and a rewarding position.** Sodexo is seeking a Call Center Manager for AtlantiCare, Mainland campus for their Service ... Executive. Overall will provide oversight and management for the call center . Will ensure systems and standards...with computers and other technology; + have experience with vendor and contract management, as well as union staff… more
- AssistRx (Overland Park, KS)
- …emphasizing excellence. Reports to Director, Pharmacy. + Maintains and improves call center operations by monitoring system performance, identifying and ... escalated calls, complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs to facilitate conversion,… more
- Henry Ford Health System (Sterling Heights, MI)
- …when needed. Additional Information + Organization: Community Care Services + Department: HFO Call Center (800-EYE-CARE) + Shift: Rotating + Union Code: Not ... manager. + Attends functions/training to gain knowledge of billing/process and vendor product. + Assumes and performs other duties and responsibilities not… more
- AssistRx (Overland Park, KS)
- …Shift available: M-F 10:30-7pm CST or M-F 11:30-8pm EST The purpose of the Call Center Nurse is to provide education and support to individuals inquiring ... AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no… more
- Hartford HealthCare (Hartford, CT)
- …other related equipment. Ability to sit for prolonged periods of time. Our Customer Service Call Center team members are required to come into work in adverse ... improve quality and productivity in all areas of our call center operation and customer service delivery...pager devices. Updates paging system software. Contacts paging service vendor for support and assistance. * Functions in accordance… more
- CoreSite (Denver, CO)
- …supporting infrastructure ownership, and customer space management. The Manager - Data Center Operations is responsible for vendor management inclusive of daily ... digital infrastructure while nurturing your professional growth and success. Manager - Data Center Operations Role: The Manager - Data Center Operations must… more
- CoreSite (Reston, VA)
- …while nurturing your professional growth and success. Senior Manager - Data Center Operations Role: As a leader in CoreSite's Operations team, the Senior ... Manager - Data Center Operations is responsible for all operational aspects and...position is responsible for customer support services, all onsite vendor management, vendor contracts, site operational efficiency,… more
- CoreSite (Secaucus, NJ)
- …while nurturing your professional growth and success. Manager, Facilities & Data Center Operations Role - As a leader in CoreSite's Operations team, the ... Manager - Data Center Operations is responsible for all operational aspects and...position is responsible for customer support services, all onsite vendor management, vendor contracts, site operational efficiency,… more
- Amazon (Seattle, WA)
- …deliver a safe and secure workplace for all Amazonians. The Business Assurance Center 's (BAC) Kuiper Security Operations Center supports this mission by ... providing 24/7 global security operations center (GSOC) services to Kuiper, serving as a single...Kuiper * Oversee procurement and service delivery from ACS' vendor partners, designing and conducting business reviews, assessing performance… more
- Dollar Tree (Chesapeake, VA)
- …troubleshooting hardware and network issues, maintaining change control process in the data center , and support 3rd party vendor activities. (Data Center ... for SSC, remote, and field associates. + Assist with vendor relationships to include negotiations/renegotiations on end user hardware...job acceptance. + Must have flexible schedule to take on- call escalation and ensure Data Center shift… more
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