- Tarleton State University (Stephenville, TX)
- …+ Maintains knowledge base documentation and self-service resources for end users. Vendor Management & Call Center Outsourcing + Serves as the primary ... community. The Manager also manages the university's relationship with a third-party call center vendor , monitoring service-level agreement (SLA) compliance… more
- Anywhere Real Estate (Charlotte, NC)
- …support our operations. **Job responsibilities:** + Ensures successful national vendor management implementations including workflow process development, ... ** Vendor Supervisor** The Vendor Supervisor will...a high-volume sales or process heavy service operations environment ( call center , fulfillment, logistics, etc.) or industry/domain… more
- MAPFRE Insurance (Webster, MA)
- …+ 4-6 years of relevant experience in operations, IT coordination, or vendor management . + Strong communication, organizational, and problem-solving skills. ... Vendor Operations Support Rep (Hybrid) Date: Jun 18,...equal opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Call Center Representative, Operations Manager, Call… more
- Astellas Pharma (Northbrook, IL)
- **Global Network & Call Center Technologies Lead** Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every ... **Purpose:** We are seeking a visionary and technically skilled Global Network & Call Center Technologies Lead to oversee the design, transformation, and secure… more
- Alaska Airlines (Seatac, WA)
- …an airline people love, we want to hear from you. **Role Summary** The Director, Call Center Operations & Technology oversees contact routing, contact center ... and high performing teams. The ideal candidate brings deep expertise in contact center management and technology with a strong focus on scalability, digital… more
- Serco (VA)
- …other Serco teams to deliver the highest level of customer service. **As a Call Center Representative, you can expect to:** + Receive inbound participant phone ... pension benefits and customer service experience comprising of Operations Management , Assistant Project Management , supervisory and team...At least six months to one year of previous call center experience. + Ability to obtain… more
- Sodexo (Pomona, NJ)
- …This positions report directly to a Client Executive. Overall will provide oversight and management for the call center . Will ensure systems and standards ... opportunities and a rewarding position.** Sodexo is seeking a Call Center Manager for AtlantiCare, Mainland campus...with computers and other technology; + have experience with vendor and contract management , as well as… more
- AssistRx (Overland Park, KS)
- …+ Handles escalated calls, complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs to facilitate ... emphasizing excellence. Reports to Director, Pharmacy. + Maintains and improves call center operations by monitoring system performance, identifying and… more
- AssistRx (Overland Park, KS)
- …Shift available: M-F 10:30-7pm CST or M-F 11:30-8pm EST The purpose of the Call Center Nurse is to provide education and support to individuals inquiring ... proper expectations of treatment documents all calls to meet the requirements of management , regulatory, and compliance + Works on special projects as required +… more
- Henry Ford Health System (Sterling Heights, MI)
- …when needed. Additional Information + Organization: Community Care Services + Department: HFO Call Center (800-EYE-CARE) + Shift: Rotating + Union Code: Not ... manager. + Attends functions/training to gain knowledge of billing/process and vendor product. + Assumes and performs other duties and responsibilities not… more
- Hartford HealthCare (Hartford, CT)
- …other related equipment. Ability to sit for prolonged periods of time. Our Customer Service Call Center team members are required to come into work in adverse ... improve quality and productivity in all areas of our call center operation and customer service delivery...pager devices. Updates paging system software. Contacts paging service vendor for support and assistance. * Functions in accordance… more
- CoreSite (Denver, CO)
- … management . The Manager - Data Center Operations is responsible for vendor management inclusive of daily work as well as service contracts. Project ... will also be directly responsible operational efficiency and energy management within the data center . The manager...Experienced people manager + Proven leadership skills. + Experienced vendor management skills including service contract … more
- CoreSite (Reston, VA)
- …center . The position is responsible for customer support services, all onsite vendor management , vendor contracts, site operational efficiency, site ... people manager across multiple disciplines. + Exceptional leadership skills. + Expert vendor management skills including service contract management . +… more
- CoreSite (Secaucus, NJ)
- …center . The position is responsible for customer support services, all onsite vendor management , vendor contracts, site operational efficiency, site ... schedule are the duties of the Manager - Data Center Operations. The individual must possess strong management...+ Experienced people manager across multiple disciplines. + Expert vendor management skills including service contract … more
- Serco (Shaw AFB, SC)
- **Position Description** Are you an Air Operations Center (AOC) Training Management professional looking for an opportunity to make a difference every day? Serco ... protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/69290/air-operations- center -%28aoc%29-training- management -strategy-cell/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join… more
- Amazon (Seattle, WA)
- …responsible for daily operational work within the BAC. New hires must excel in vendor management and be able to provide senior-level direction and tactical ... productive and well-balanced life. Basic Qualifications * Experience with full-spectrum vendor management , including RFP and selection, KPI/SLA development, and… more
- Dollar Tree (Chesapeake, VA)
- …troubleshooting hardware and network issues, maintaining change control process in the data center , and support 3rd party vendor activities. (Data Center ... staff understands and follows security requirements. + Life cycle management for all end user equipment to include PCs/Laptops,...job acceptance. + Must have flexible schedule to take on- call escalation and ensure Data Center shift… more
- Stanford University (Stanford, CA)
- …in implementing projects that have a wide-span of content and impact. Proven vendor management experience. Experience as a team manager and mentoring junior ... HR Service Center Benefits & Operations Manager Redwood City, California,...tools. Ability to deliver successful team performance using contemporary call and case management and knowledge base… more
- NTT America, Inc. (Sacramento, CA)
- …to demonstrate effective team and interpersonal skills. + Experience with Data Center incident resolution, asset management , and logistics. + Critical thinking ... and thrive. **Your day at NTT DATA** The Data Center IT Infrastructure Technician supports client requests within their...and cabinets w/ grounding, cable tray and ladder, cable management , copper and fiber networking cable, copper and fiber… more
- Amazon (Atlanta, GA)
- …laboratory, power, water etc.). * 4+ years of general project or vendor management experience (request for proposals, bidding, change orders, quality ... you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management , and… more
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