- Suburban Propane (Syracuse, NY)
- …contribute to data-driven decision making + Provides ongoing support for Contact Center software applications: workforce management, on- call system, PBX/ACD, ... **Overview** We're looking for a ** Call Center Systems Analyst** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and… more
- BroadPath Healthcare Solutions (Tucson, AZ)
- …operations, monitoring performance metrics, and supporting team development within a virtual call center environment. Ideal candidates will bring a strong ... background in call center supervision (preferably in healthcare) and...and discuss project priorities with the team + Assist Workforce Management in developing and managing schedules + May… more
- InterSources, Inc. (Long Island City, NY)
- Title: Transportation Call Center Admin Location: 44-36 Vernon Blvd, 6th Floor, Long Island City, NY 11101 Department: NYC DOE - Office of Pupil Transportation ... vehicles, ensuring accurate tracking and reporting. Provide support in employee workforce management. Respond to and manage incidents, ensuring documentation and… more
- FirstBank (Lakewood, CO)
- …an opportunity for everyone with positions across the company, from Personal Banker and Call Center to Technology and Lending. Apply today to learn more and ... group. We strive to not only maintain a diverse workforce , but also ensure our employee experience garners a...Contact Center Representative works in a fast-paced call center atmosphere focusing on either general… more
- Universities of Wisconsin (Kenosha, WI)
- …internal application process. Position Title: Academic Advisor - Advising & Career Center Job Category: Academic Staff Employment Type: Regular Job Profile: Academic ... according to established policies and procedures Department: Advising and Career Center Compensation: Minimum of $44,000/year, based on qualifications and experience… more
- Valero (San Antonio, TX)
- …for our company, the energy industry and our community. As a*Data Center Engineering Specialist,*you will provide engineering design and support for electrical ... security systems and other facility aspects of the data center . * Provide management, monitoring, and optimization of power...support. * Some travel may be required. * On call 24 x 7 rotations, after hours, and extended… more
- Stanford Health Care (Newark, CA)
- …and maintaining reporting solutions that provide actionable insights into contact center performance. This role supports operational leaders, workforce ... inContact, Avaya CMS, Amazon Connect, or similar. Knowledge of call routing, IVR reporting, and contact center ...of call routing, IVR reporting, and contact center operational metrics. Familiarity with scripting or automation tools… more
- Huntington Ingalls Industries (Newport News, VA)
- SYSTEMS ARCHITECT 5/TEAM CENTER Location: Newport News, Virginia, United States Date: Oct 9, 2025 Req ID: 43319 Team: T53 DIGITAL TRANSFORMATION Entity: Newport News ... safeguard our seas, sky, land, space and cyber. HII's diverse workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts;… more
- Genmab (Berkeley Heights, NJ)
- …Support Services Patient Access Coordinator (PAC) will be a support role within the PSS Call Center . This role will focus on key areas of Patient Services ... operations and workforce management including, but not limited to: Call ...in this role, the PAC is required to have call center knowledge, basic computer skills, a… more
- USAA (Charlotte, NC)
- …Knowledge and experience with contact center management related systems for workforce management, call routing, reporting, call recording, etc. For ... with proven results in call reduction strategies, call categorization or other call center...planning processes and management routines 5 years working in workforce management industry practices, procedures, technologies, call … more
- Small Business Administration (Buffalo, NY)
- …operations of a financial organization/program or a customer service call center ; and Supervising a large, diverse fluctuating workforce and making ... and evaluating the functions of the CSC, the national OCA loan program customer service/ call center . Duties Help As a Program Manager (Deputy Director) at the… more
- Genmab (Berkeley Heights, NJ)
- …like a fit? Then we would love to have you join us!Patient Access Specialist, Call Center Operations The Patient Access Specialist will be the dedicated point of ... provide a positive experience. This position reports to the Patient Services Manager, Call Center Operations.The creation of our new internal Genmab Patient… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …Career coaches serve Military Spouses through coaching sessions delivered through a call center in their home office. Essential Duties and Responsibilities: ... the inbound call queue during surge periods, as needed. Additional Information + The call center 's hours of operation are Monday - Friday: 7:00 AM - 10:00 PM… more
- University of Wisconsin-Milwaukee (Milwaukee, WI)
- …approval by the Higher Learning Commission. The Director of the UWM University Center (s) has the primary responsibility to develop and manage any planned and current ... 50% of the Director's time will be devoted to Center development and oversight, and the remaining 50% to...information about campus security policies, see http://www.cleryact.uwm.edu/ , or call UWM's Dean of Students Office, Student Union 345… more
- ERP International (Camp Lejeune, NC)
- …full-time **Licensed Practical** **/Vocational Nurses (LPN/LVN)** in support of Referral Management Center at theNaval Medical Center Camp Lejeune, NC. Apply ... - Friday between 7:30am to 4:30pm No weekends No On- Call or Call -Back **Core Duties:** + Reviews...+ Submits referrals to non-network providers to TRICARE Service Center (TSC) for processing. + Receives and makes patient… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …spouses. + Receive initial calls from military spouses via a live hand off using call center technology. + Receive incoming live chats from military spouses. + ... spouse profiles and scholarship accounts. Additional Information Shift for this position: The call center 's hours of operation are Monday - Friday: 7:00 AM… more
- ERP International (Camp Lejeune, NC)
- …time **Radiology Technologists** in support of the **Radiology Department at Naval Medical Center Camp Lejeune, NC** . Apply online today and discover more about ... Will not exceed 80 hours every 2 weeks No Call ! **Job Specific Details and Tasks:** The duties for...International is committed to hiring and retaining a diverse workforce . ERP is an equal opportunity/affirmative action employer and… more
- Banc of California (Santa Ana, CA)
- …and guidance to client care specialists and lead. Regularly reviews and monitors call center for quality and risk management. Provides timely feedback through ... free of harassment of any type; builds a diverse workforce and supports affirmative action. + Follows policies and...duties and projects as assigned. **WHAT YOU'LL BRING** + Call Center management experience preferred. + 2… more
- Entrust (Dallas, TX)
- …optimizing cloud and on-prem operations, and participating in a 24x7 on- call rotation to ensure high availability and performance. **Responsibilities:** + Design, ... application reliability, maintenance, and upgrades + Contribute to service operations center focusing on proactively analyzing data within toolset to ensure uptime… more
- ERP International (Nellis AFB, NV)
- …full-time positions in support of theMike O'Callaghan Military Medical Center , Nellis AFB, NV (https://www.nellis.af.mil/Units/Nellis-Medical- Center /) . Apply ... Saturday, days or nights, up to 12 hour shifts Call and Call -Back required on rotational basis...International is committed to hiring and retaining a diverse workforce . ERP is an equal opportunity/affirmative action employer and… more
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