- Suburban Propane (Syracuse, NY)
- …decision making + Provides ongoing support for Contact Center software applications: workforce management , on- call system, PBX/ACD, call recording ... role, you'll manage and maintain data across our various Contact Center software applications and call management systems. You'll serve as the technical… more
- BroadPath Healthcare Solutions (Tucson, AZ)
- …operations, monitoring performance metrics, and supporting team development within a virtual call center environment. Ideal candidates will bring a strong ... background in call center supervision (preferably in healthcare) and...and discuss project priorities with the team + Assist Workforce Management in developing and managing schedules… more
- InterSources, Inc. (Long Island City, NY)
- Title: Transportation Call Center Admin Location: 44-36 Vernon Blvd, 6th Floor, Long Island City, NY 11101 Department: NYC DOE - Office of Pupil Transportation ... and vehicles, ensuring accurate tracking and reporting. Provide support in employee workforce management . Respond to and manage incidents, ensuring documentation… more
- FirstBank (Lakewood, CO)
- …an opportunity for everyone with positions across the company, from Personal Banker and Call Center to Technology and Lending. Apply today to learn more and ... group. We strive to not only maintain a diverse workforce , but also ensure our employee experience garners a...Contact Center Representative works in a fast-paced call center atmosphere focusing on either general… more
- Universities of Wisconsin (Kenosha, WI)
- …internal application process. Position Title: Academic Advisor - Advising & Career Center Job Category: Academic Staff Employment Type: Regular Job Profile: Academic ... courses like freshman seminar or career exploration. *Apply a proactive case management strategy to engage students who require additional guidance and support… more
- Valero (San Antonio, TX)
- …5 years of experience with electrical control equipment, electrical circuitry, and data center management or related is required. * Sound grounding and ... security systems and other facility aspects of the data center . * Provide management , monitoring, and optimization...support. * Some travel may be required. * On call 24 x 7 rotations, after hours, and extended… more
- Stanford Health Care (Newark, CA)
- …into contact center performance. This role supports operational leaders, workforce management , and business stakeholders by translating raw data into ... inContact, Avaya CMS, Amazon Connect, or similar. Knowledge of call routing, IVR reporting, and contact center ...to five years of experience in analysis and data management - Experience in data extraction, relational database, and other… more
- Genmab (Berkeley Heights, NJ)
- …focus on key areas of Patient Services operations and workforce management including, but not limited to: Call Quality Monitoring & Calibration: listening ... entry of key information within the PSS Customer Relationship Management (CRM) system as well as gleaning insights based...in this role, the PAC is required to have call center knowledge, basic computer skills, a… more
- ERP International (Camp Lejeune, NC)
- …ERP International is seeking a full time **Physical Therapist** in support of **Pain Management ** clinic at the **Naval Medical Center Camp Lejeune, NC.** Apply ... sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and federal civilian agencies in 40 states.… more
- Small Business Administration (Buffalo, NY)
- …operations of a financial organization/program or a customer service call center ; and Supervising a large, diverse fluctuating workforce and making ... and evaluating the functions of the CSC, the national OCA loan program customer service/ call center . Duties Help As a Program Manager (Deputy Director) at the… more
- Genmab (Berkeley Heights, NJ)
- …like a fit? Then we would love to have you join us!Patient Access Specialist, Call Center Operations The Patient Access Specialist will be the dedicated point of ... provide a positive experience. This position reports to the Patient Services Manager, Call Center Operations.The creation of our new internal Genmab Patient… more
- University of Wisconsin-Milwaukee (Milwaukee, WI)
- …approval by the Higher Learning Commission. The Director of the UWM University Center (s) has the primary responsibility to develop and manage any planned and current ... as appropriate. Approximately 50% of the Director's time will be devoted to Center development and oversight, and the remaining 50% to advising and counseling… more
- Banc of California (Santa Ana, CA)
- …and conduct. + Performs other duties and projects as assigned. **WHAT YOU'LL BRING** + Call Center management experience preferred. + 2 years of ... and lead. Regularly reviews and monitors call center for quality and risk management . Provides...free of harassment of any type; builds a diverse workforce and supports affirmative action. + Follows policies and… more
- ERP International (Randolph Air Force Base, TX)
- …sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and federal civilian agencies in 40 states. ... between 6:00am and 6:00pm, with a one-hour lunch No Call , No Weekends, No Holidays! The duties include, but...active duty sponsors known to the Air Force Personnel Center , and local Military Personnel Section (MPS) and/or Commander… more
- GRAIL (Durham, NC)
- …In this role, you will oversee the daily operations of the Customer Service Call Center to prepare and implement policies, objectives, and initiatives focused on ... delivering a customer-centric, best-in-class call center . This role is ideal for...+ Prior exposure to CX tools, automation platforms, or workforce planning + Knowledge of project management … more
- The Clorox Company (Alpharetta, GA)
- …to ensure robust succession plans, build individual, team and enterprise performance management and manage workforce planning efforts. + Work with COEs ... our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …spouses. + Receive initial calls from military spouses via a live hand off using call center technology. + Receive incoming live chats from military spouses. + ... spouse profiles and scholarship accounts. Additional Information Shift for this position: The call center 's hours of operation are Monday - Friday: 7:00 AM… more
- ERP International (Camp Lejeune, NC)
- …time **Radiology Technologists** in support of the **Radiology Department at Naval Medical Center Camp Lejeune, NC** . Apply online today and discover more about ... We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and federal civilian agencies in...Will not exceed 80 hours every 2 weeks No Call ! **Job Specific Details and Tasks:** The duties for… more
- Entrust (Dallas, TX)
- …environments. Ultimately, the candidate will be responsible for the functional management of all the IFIaaS cloud environments, applications, networks, scoping ... optimizing cloud and on-prem operations, and participating in a 24x7 on- call rotation to ensure high availability and performance. **Responsibilities:** + Design,… more
- ERP International (Nellis AFB, NV)
- …full-time positions in support of theMike O'Callaghan Military Medical Center , Nellis AFB, NV (https://www.nellis.af.mil/Units/Nellis-Medical- Center /) . Apply ... We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and federal civilian agencies in...Saturday, days or nights, up to 12 hour shifts Call and Call -Back required on rotational basis… more
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