- Stellantis Financial (Houston, TX)
- …the campaigns and allocation of resources. A great understanding of reporting tools and call center metrics are critical in this role. Essential Job Duties and ... Analyst/WFM is responsible for managing the Dialer system and Workforce Management to ensure that all call ...Responsibilities Provide real-time dialer support to ensure strategy execution and workforce objectives, including system… more
- Alterra Mountain Company (Denver, CO)
- …or modules Manage the product support process with resort stakeholders and customer call center staff Establish, track and communicate KPIs that demonstrate the ... portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada, Aspenware, the ski industry leader in… more
- FUJIFILM Holdings America Corporation (College Station, TX)
- …and recommend strategy for building, maintaining, and fostering an engaged workforce .Work with key HR and business leaders to identify strategies that drive ... fuel your passion, energy and drive - what FDB call Genki. External US College Station, Texas may be...within a 180-mile radius, so we are in the center of it all in Texas. And our site… more
- FirstEnergy Corp (Montrose, PA)
- …in the field. This position is located onsite at the Montrose Service Center in Montrose, PA. Responsibilities include: - Demonstrating and directing a solid ... line facilities. - Developing a firm two-week plan of assigned operations center activities, and a one-month projection of anticipated future activities providing… more
- Fidelity TalentSource LLC (Westlake, TX)
- …and implementation of engineering practices such as code and design reviews, cloud strategy , and build and deployment pipelines Mentor and be mentored by your team ... needs with time onsite and offsite through what we call "Dynamic Working." Most associates will have a hybrid...to fill assignments across Fidelity's US-based regional and investor center locations. If you would like to experience Fidelity's… more
- Fidelity TalentSource LLC (Boston, MA)
- …Role The Senior Management Consultant supports crafting Fidelity's digital servicing strategy demonstrating core and common capabilities and solutions. At Fidelity, ... key business partners. We work within APS' Business Architecture Center of Excellence alongside business partners from a range...needs with time onsite and offsite through what we call "Dynamic Working." Most associates will have a hybrid… more
- Fidelity TalentSource LLC (Westlake, TX)
- …for a seasoned product manager/ program manager to help us execute our strategy , meet our performance objectives and deliverables, and streamline our work in a ... or interview process. Please email us at ###@fmr.com or call ###, prompt 2, option 2 if you would...to fill assignments across Fidelity's US-based regional and investor center locations. If you would like to experience Fidelity's… more
- Fidelity TalentSource LLC (Jersey City, NJ)
- …* Participate in engineering practices such as code and design reviews, environment strategy , and build and deployment pipelines * Works well in both a small ... or interview process. Please email us at ###@fmr.com or call ###, prompt 2, option 2 if you would...to fill assignments across Fidelity's US-based regional and investor center locations. If you would like to experience Fidelity's… more
- Fidelity TalentSource LLC (Durham, NC)
- …in engineering practices such as code and design reviews, environment strategy , and build and deployment pipelines. Strong organizational skills and attention ... or interview process. Please email us at ###@fmr.com or call ###, prompt 2, option 2 if you would...to fill assignments across Fidelity's US-based regional and investor center locations. If you would like to experience Fidelity's… more
- Fidelity TalentSource LLC (Smithfield, RI)
- …software engineers and systems analysts, you will Contribute to the QA automation strategy for our applications, to enable rapid delivery of key customer features ... guidance Desire to provide outstanding product support at all stages, including on- call support, when necessary The Value You Deliver Focus on customer: Demonstrate… more
- Credit Acceptance Corporation (Atlanta, GA)
- …credit scores, or credit risk management (Associate/Mid Level)3+ years' experience in call center analytics or financial services analytics (Mid Level)Experience ... as part of testing validations Creating best practices regarding test strategy , test library, and defect managementRecognize upstream and downstream impacts;… more
- Otis Elevator Company (VA)
- …Connecticut Home Offices Remote Location, Remote City, CT, 06032 USA The Global Strategy Lead - Workforce Planning will develop and implement a comprehensive ... enterprise-wide workforce planning strategy that aligns with the...people - passengers, customers, and colleagues - at the center of everything we do. We are guided by… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS The Call Center Sales Manager oversees all aspects of our call center ... metrics by providing leadership, direction, and motivation to the workforce . Candidates for this role should be experienced, highly...and possess a strong work ethic. A background in call center operations management is required, and… more
- Mass Markets (Mesilla, NM)
- POSITION OVERVIEW EXPERIENCED CALL CENTER CONTACT TRACING SUPERVISOR SUPPORTING THE PUBLIC SECTOR Our team is looking for experienced call centercontact ... working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support,… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CALL CENTER SUPERVISOR Looking to work for a fast growing company? Start your career here at MCI. If you are a highly motivated individual and ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is… more
- East Boston Neighborhood Health Center (Revere, MA)
- …As a valued member of both the Project Management Department and the health center 's leadership team, the Director of Strategy , Innovation & Transformation will ... immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers...workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation,… more
- Tractor Supply Company (Brentwood, TN)
- Director, Customer Solutions Center ( Call Center ) **Overall Job Summary** **LOCATION:** Nashville, TN (Relocation Required if not local) **ON-SITE** : 5 ... days/weekly The Director of the Customer Solutions Center ( Call Center ) is **_CUSTMOMER-OBSESSED_**...+ Analytical and data-driven. + Advanced experience with IVR, workforce management, call ticketing system, and other… more
- Spectrum (Riverview, FL)
- …or equivalent PREFERRED QUALIFICATIONS Preferred Related Work Experience and Number of Years Call center experience in the areas of customer service and/or phone ... and upselling core products ie video, data and phone. Execute retention strategy that strikes balance between saving customers and retaining revenue. MAJOR DUTIES… more
- CARMAX (Kennesaw, GA)
- …Degree in business or computer science field + Minimum 5 years of related call center technology and previous team leadership experience in a high-volume contact ... be! **About this job** The Senior Manager, Dialer and Workforce Management will be responsible for leading the Dialer...Management teams for the CarMax Auto Finance (CAF) contact center by guiding the team to reach solutions for… more
- Lithia & Driveway (TX)
- …or organizational behavior + Minimum of 5 years e xperience with high volume call center operations + Experience in the retail automotive / transportation ... Dealership:L0397 Driveway Home Office Sr Manager of Driveway Operations Strategy The Sr Manager of Driveway Operations Strategy is responsible for the strategic… more
