- Raytheon (Orlando, FL)
- …XML, JSON, and Markdown.Develop tools to automate testing, deployment, and monitoring of hardware test environments.Qualifications You Must Have Typically requires a ... skiing and snowmobiling. Massachusetts is recognized as one of the best states to call "home." The salary range for this role is 82,000 USD - 164,000 USD.… more
- Three Saints Bay (Denver, CO)
- **Level 1 Junior Alarm Call Center Monitoring Support Associate (4693)** Location **Denver, CO** Job Code **4693** \# of Openings **4** Apply Now ... industry leader, is seeking services a **Level 1 Junior Alarm Call Center Monitoring Support Associate** to join our team in **Denver, Colorado.** **Position… more
- Three Saints Bay (Denver, CO)
- **Level 2 Senior Alarm Call Center Monitoring Support Associate (4456)** Location **Denver, CO** Job Code **4456** \# of Openings **2** Apply Now ... industry leader, is seeking services a **Level 2 Senior Alarm Call Center Monitoring Support Associate** to join our team in **Denver, Colorado.** **Position… more
- Bank OZK (Ozark, AR)
- …service skills, and adherence to policies and procedures through reoccurring side-by-side call monitoring . + Leads monthly touch base meetings with agents ... Job Purpose & Scope The Call Center Manager is responsible for providing guidance...specific Customer Care Center location and is responsible for monitoring Key Performance Indicators (KPIs), implementing process improvements, and… more
- Atlantis Casino Resort Spa (Reno, NV)
- …Responsible for weekly scheduling and payroll. + Responsible for oversight of the weekly call monitoring program, ensuring each agent is shopped twice weekly and ... KPIs, including talk time, make busy time, LuxSell attempt rate, and call monitoring scores. + Functions as the process expert for the overall reservation… more
- Mass Markets (Tampa, FL)
- …and processes to monitor the quality and effectiveness of collections activities, including call monitoring , audits, and compliance reviews. + Identify areas for ... be responsible for overseeing and managing the collections operations within the call center environment. Your role involves leading a team of collections… more
- Cardinal Health (Little Rock, AR)
- …well as educate and influence others on those requirements. **Qualifications:** + Call monitoring /audit experience preferred. + Case audit experience preferred. ... + HS Diploma, GED or technical certification in related field or equivalent experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service/quality background experience. + Excellent verbal and written communication… more
- Cardinal Health (Juneau, AK)
- …as well as educate and influence others on those requirements. **Qualifications** + Call monitoring experience preferred + Case Audit Experience preferred + HS ... Diploma, GED or technical certification in related field or equivalent experience, preferred + 3+ years experience in related field, preferred + Must be able to work 7am-7pm CT Monday - Friday **What is expected of you and others at this level** + Effectively… more
- AECOM (Fairfax, VA)
- …better world. Join us. **Job Description** **AECOM** is seeking Onsite Traffic Monitoring Operator(s) located in Fairfax, VA. The 12-hour shifts for the position(s) ... screening process. + Constantly operating a computer and other monitoring equipment while sitting or standing at a desk...of the operations. + Previous experience working in a call center, customer service, 911 Operator or dispatching environment.… more
- Wright-Patt Credit Union Inc. (Beavercreek, OH)
- …applicable policies and procedures; adhere to optimized schedule while exceeding call center monitoring expectations. MERs proactively suggest appropriate ... We are hiring for our call center located at our Headquarters in Beavercreek,...Provide extraordinary member service in a fast paced, high call volume environment by being knowledgeable, engaging with members,… more
- Everon (Irving, TX)
- …and inbound alarm call backs. + Receiving inbound calls related to alarm call back inquires. + Monitoring & responding to alarm signals sent by life-safety ... We have exceptional career opportunities for On-Site Commercial Alarm Monitoring Representatives. This is an on-site position, and individual will… more
- Adecco US, Inc. (Houston, TX)
- …with a local client in North Sam Houston to fill a position within their **Heart Monitoring Call Center** . In this role, you will be providing critical **24/7 ... support** to patients, ensuring assistance is available year-round, including during **holidays** . This is a fast-paced environment where your contributions will make a direct impact on patient care and safety. Training Schedule * Wk 1 - 8:30am-5:30pm * Wk 2… more
- ICF (Orange, CA)
- …planning through data analysis and reporting. . Oversees and improves daily call center operations by monitoring system performance, identifying and resolving ... to challenge the status quo. **Job Summary** ICF is seeking a skilled ** Call Center Supervisor** to join our team. This role involves reviewing draft deliverables,… more
- ICF (Orange, CA)
- …user acceptance testing, system assessments, and deployment planning. . Enhance call center efficiency by monitoring system performance, resolving issues, ... to challenge the status quo. **Job Summary** ICF is seeking a skilled ** Call Center Manager** to join our team. This role involves reviewing draft deliverables,… more
- Needham Bank (Needham, MA)
- …queues in order to deliver a superior customer experience. This position provides call monitoring , coaching, analysis and actionable insights to the department ... for consistency and trends via quality, customer surveys and real time monitoring of call queues to support the customer and employee experience with the… more
- HonorHealth (Phoenix, AZ)
- …materials and class modules as needed to enhance the overall customer experience. Perform call monitoring and provide trend data to site management team. Plan, ... center team leaders, managers and trainers. Participate in the design of call monitoring formats and quality standards. Utilize quality monitoring data… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes ... to quality assurance program creation or execution. + Experience with call center call monitoring /recording software. + Exceptional customer service and… more
- Penn Medicine (Lititz, PA)
- …patient calls as part of a pre-defined and regular schedule + Use appropriate call monitoring applications and criteria based forms + Coordinate with Supervisors ... purposes. This position will be a key participant in the department's call quality monitoring program. Such participation includes but is not limited to: … more
- New Jersey Resources (Wall, NJ)
- …conduct new hire training and refresher training as needed. + Perform extensive call monitoring and partner with supervisors, internal business unit clients and ... is achieved. Monitor calls to measure quality, accuracy and call efficiency in alignment with the type of ...call efficiency in alignment with the type of call . Review of positive and negative customer feedback and… more
- Queen's Health System (Honolulu, HI)
- …of the Medical Director, Lead Anesthesia Technician and Certified Anesthesia Monitoring Technicians, provides hemodynamic and physiological monitoring assistance ... control. * One (1) year experience as an Anesthesia Monitoring Technician or Anesthesia Supply Technician preferred. Equal Opportunity Employer/Disability/Vet more
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