- Tru Medical Management (Brooklyn, NY)
- …& development Job description We are looking for a skilled and organized medical receptionist/ Center Center Agent to join our healthcare team. You will ... - Scan, fax, answer calls routed from the call center . Assist patients with referrals, appointment scheduling Performs other...appointment scheduling Performs other duties as assigned by management Center Center : Answer all incoming calls, and… more
- SR International, Inc. (Phoenix, AZ)
- …to 5pm Spanish-speaking SOAZ - Posting ID # 5103 -AZDOR - Call Center Agent (100% Remote) Description Responsible for professionally and courteously serving ... each be at least one consecutive year in a fast-paced call center . National call centers in industries such as finance/banking, insurance, telecommunications (not… more
- Tru Medical Management (Brooklyn, NY)
- Benefits: 401(k) Paid time off Training & development Patient Call Center Agent Job Responsibilities and Duties: *Answer all incoming calls, and address ... all incoming fax correspondence *Other duties as assigned Patient Call Center Agent Qualifications and Skills: *High school diploma or equivalent *Superior… more
- Air Conditioning Contractors of America (Clinton Township, MI)
- The call center agent is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent ... also assists the Call Center Manager in achieving the applicable sections of the...with service customers. Representative duties include: Assisting the Call Center Manager in the planning, organizing, and coordination of… more
- Epsilon, Inc (Greenville, SC)
- **Contact Center Agent I** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, we're ... navigate the Patent and Trademark systems with ease. **An average day:** As Contact Center Agent I, you will be the primary point of contact for external Patent… more
- Parexel (Baltimore, MD)
- **Work Location** : onsite in Baltimore, MD At Parexel, the **Call Center Agent ** is a business crucial role in ensuring panels of volunteers for clinical ... appointment dates/times and communicating this information to all relevant call- center personnel + Communicating and coordinating status of recruitment efforts… more
- SR International, Inc. (Phoenix, AZ)
- …each be at least one consecutive year in a fast-paced call center . National call centers in industries such as finance/banking, insurance, telecommunications (not ... will likely not make it to the interview. Call center history should NOT be switchboard operation/dispatch, transferring calls...submission. Candidates MUST have 1 year of recent call center experience. Interviews will be remote. Resumes will be… more
- Suburban Propane (Syracuse, NY)
- …implementation of corrective measures + Performs system administration on configurations, contact center agent system, telephone logons, agent skills, ... **Overview** We're looking for a **Call Center Systems Analyst** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and maintain… more
- Bank OZK (Little Rock, AR)
- …Analyzes quality issues and improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs quality ... related coaching and feedback discussions with call center staff. + Delivers feedback and/or training that supports consistent processes and performance improvement… more
- Harte Hanks (Columbus, OH)
- …including holidays, weekends, and evenings 1 year or more inbound call center experience preferred Prior medical or health insurance experience preferred Knowledge ... data, analytics, digital, social, mobile, print, direct mail, and contact center . From visionary thinking to tactical execution Harte Hanks delivers smarter… more
- Kin Insurance, Inc. (Washington, DC)
- …- through thick & thin. We are searching for dynamic licensed Licensed Sales Agent to join our dedicated Sales team and help potential customers navigate the ... 6 months of homeowners insurance experience in a fast-paced sales environment; call center experience is a plus. Prior sales experience considered: We're open to… more
- DHL Express, Inc. (San Antonio, TX)
- …YOUR career with DHL today ** DHL is currently hiring for a **Service Agent ** . Operation Agents provide operational management and support at service center ... customer service, sales and operational support for the Service Center + Answers phone and greets visitors + Resolves...+ Resolves billing problems in relation to the Service Center + Researches shipment tracking requests and provides feedback;… more
- DHL Express, Inc. (Middleburg Heights, OH)
- …Start YOUR career with DHL today DHL is currently hiring for a Service Agent . Operation Agents provide operational management and support at service center ... customer service, sales and operational support for the Service Center * Answers phone and greets visitors * Resolves...* Resolves billing problems in relation to the Service Center * Researches shipment tracking requests and provides feedback;… more
- The Norwich Inn (Norwich, VT)
- …a friendly and reliable person to join our team as a part-time Front Desk Agent / Breakfast Attendant. This position is for 4 shifts per week : Monday to Wednesday: ... of guests thanks to its close ties to the College, Dartmouth-Hitchcock Medical Center , King Arthur Baking Company, and year-round tourism. Owned by Joe and Jill… more
- Stanford Health Care (Newark, CA)
- …Care job.** **A Brief Overview** The Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact Center (AOCC) handles a high-volume of ... care services at one or multiple SHC departments/clinics. The Access Operations Contact Center staff within the ECC is responsible for providing an excellent patient… more
- Morley (Lansing, MI)
- …Requirements_** + One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted ... with customers) + High school diploma or equivalent + Available to work shifts within the center 's hours of operation: + Monday to Friday + 9 am - 9 pm Eastern time… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …make a difference? The Position The Manager - Technical Complaints Call Center Oversight is responsible for overseeing the initial evaluation of technical complaints ... CMR (ie Regulatory) and outside of CMR (ie Customer Care Call Center ). Involves external vendor management handling technical complaints. Essential Functions Act as… more
- Bank OZK (Little Rock, AR)
- …developing, implementing, and refining quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with the highest ... Assurance Specialists whose duties include analyzing performance metrics, evaluating agent interactions, and implementing training and feedback initiatives to… more
- Home Depot (Atlanta, GA)
- …Purpose:** The Software Engineer Principal is responsible for joining our Contact Center space and contributing to the software design, software development, and ... years of relevant work experience + Preferred experience with Contact Center and AI/Conversational AI technologies, including: Google CCAI/CCaaS, Google Dialogflow… more
- Jackson National Life Insurance Company (Nashville, TN)
- …apply through Jobs Hub._** **Job Purpose** **The Sr. Distribution Command Center Analyst monitors and evaluates business processes, skill and transactional ... projections for all interaction types. + Monitors traffic and agent adherence to ensure proper coverage; acts as a...monthly basis to assess effectiveness of sales funnel, call center activities, and other supporting business functions. + Performs… more
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