- OMNICOMMANDER (Brentwood, TN)
- Live Chat Support Agent Brentwood, TN (In-Office position, NOT Remote) OMNICOMMANDER, Inc. is one of the fastest-growing startups in the financial technology ... general client concerns + Evaluate customer interactions and elevate issues to Live Chat Manager when appropriate + Create relationships with new customers to better… more
- OMNICOMMANDER (Santa Rosa Beach, FL)
- Live Chat Support Agent Santa Rosa Beach, FL (In-Office position, NOT Remote- Only local candidates will be considered) OMNICOMMANDER, Inc. is one of the ... and general client concerns + Evaluate customer interactions and issues to Live Chat Manager when appropriate + Create relationships with new customers to better… more
- Colgate-Palmolive (Overland Park, KS)
- …to Hill's customers and/or consumers. The role consists of interactions over phone, email, chat or other systems. The agent may handle a variety of ... Together, let's build a brighter, healthier future for all. The **Flexi Customer Service Agent ** is responsible for delivering an exceptional customer experience… more
- ServiceNow, Inc. (Palm Beach, FL)
- …components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies + Connect chat , agent chat , and virtual agent configuration and ... integrations. + Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence,… more
- Capgemini (Chicago, IL)
- …components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies * Connect chat , agent chat , and virtual agent configuration and ... overall project. * Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence,… more
- Panasonic North America (Newark, NJ)
- …optimization of our digital omni-channel engagement experience, including AI-powered chatbots and live agent chat across the web, plus emerging social media and ... team management for transformational projects across our digital self-support and live agent experience, working closely with our internal team members and vendor… more
- Microsoft Corporation (Redmond, WA)
- …pushing further into the age of AI: integrating with GitHub Copilot, improving agent chat context with real-time diagnostic and linting insights, developing ... and related tools. + Collaborate with AI teams to enhance Copilot chat and agent experiences with rich language and debugging context. + Contribute to the… more
- Amazon (Arlington, VA)
- …and implementing at least 2 of the following contact center solutions: IVR, chat , custom reporting, quality management, agent desktop, or workforce management - ... - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service… more
- ManpowerGroup (Redmond, WA)
- …to store and track research insights. + Implement novel user interfaces that combine chat agent paradigms with interactive data UIs. + Collaborate closely with ... PMs, researchers, and technical leads to refine user requirements for AI systems. + Integrate telemetry data collection to monitor AI behavior, performance, and reliability for continuous improvement. **What's Needed?** + 2-4 years of overall experience in… more
- ManpowerGroup (Cleveland, OH)
- …and LLM generated research insights. - Implement novel UIs that combine both the chat agent paradigm with interactive data UIs. - Ultimately impact organizations ... across industries, transforming how they conduct research, establish what is known, and make data-informed decisions. - The candidate will play a crucial role in building and measuring the AI capabilities of the platform. Will work on developing and optimizing… more
- Realtor (Austin, TX)
- …Studio visual flows, Retool UI builder, Vertex Agent Builder canvas, or Replit Agent chat -to-app, and hand off runbooks to business owners. + Teach and ... workflows with Glean Agents, Ema, Retool Agents, Vertex AI Agent Builder, or Zapier AI actions, then harden the...Comfortable with Automate tooling like Glean Agents, Vertex AI Agent Builder, Retool Agents, or Zapier AI and can… more
- Conduent (San Antonio, TX)
- …department supervisor(s) direction, CCA III will assist with supervisor calls and callbacks, agent chat assistance and any other related task. **What you will ... volume is required. + Assists with supervisor call backs + Assists with agent chat assistance + Assists with the call center floor to assist representatives with… more
- PagerDuty (Topeka, KS)
- …equitable world-all in a flexible, award-winning workplace. **Principal Product Manager, Chat Experience** PagerDuty is seeking a Principal Product Manager to lead ... Chat Experience across Slack and Microsoft Teams. In this...apps or integrations + Familiarity with AI or AI Agent technologies, including generative or assistive use cases +… more
- BroadPath Healthcare Solutions (Kapolei, HI)
- …standards + Provide daily guidance through one-on-one coaching, live feedback, and chat -based support + Monitor agent KPIs including call quality, attendance, ... team accountability and ensure service levels are consistently met + Evaluate agent calls and provide coaching with clear performance documentation . Support… more
- Amazon (Austin, TX)
- …solution technologies and related systems in Amazon Fresh Stores. You will utilize voice and agent chat for live one-on-one support as well as web portal for ... lower severity technology issue management. You will troubleshoot software and hardware failures and identify network problems when they relate to the above named technologies. Key job responsibilities With guidance, perform a variety of duties, including: -… more
- City of New York (New York, NY)
- …health literature and education materials. The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer service by ... certificates in person, online or via mail. The Call Agent will also guide customers on how to check...will communicate effectively on the telephone and through live chat to handle calls from different workgroups such as… more
- State of Colorado (Denver, CO)
- Member Contact Center Call Agent Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/5014829) Apply Member Contact Center Call Agent Salary ... stage. NOTE:In the event of technical issues (rendering an agent unable to work remotely), we require the ...to sit in front of a PC/monitor, fielding phone, chat and emails using multiple systems for extended periods… more
- iPostal1 (Montebello, NY)
- …cutting edge leader in the digital mailbox industry. Full Time Operations Support Agent Montebello, New York We're iPostal1 and we're in growth mode! This is ... Service professionals to support that growth in all locations. The Operations Support Agent will serve as a subject matter expert in specialized services within the… more
- Brink's (Madison, WI)
- …opportunity to participate and grow. Job Description Job Description: As the Agent , Customer Success under the general guidance of the Supervisor, Customer Success ... and upholding the company's customer care commitment and policies. The Call Center Agent is primarily responsible for assisting customers via telephone, email and … more
- Lithia & Driveway (Dallas, TX)
- …on innovation, big on people, and always driving forward. Come ride with us! Customer Service Agent I - Shop The Customer Service Agent I - Shop I is responsible ... have them delivered to their home. The Customer Service Agent I - Shop reports to the Shop Supervisor....transaction process forward + Communicate effectively with customers through chat , phone, and email + Single point of contact… more