- USAA (Phoenix, AZ)
- …dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix, San Antonio, Tampa and Colorado Springs ... with our members across multiple contact channels (ie inbound phone calls, email, chat , social media, etc.) to provide adequate coverage and advice to help ensure… more
- ServiceNow, Inc. (Austin, TX)
- …components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies + Connect chat , agent chat , and virtual agent configuration and ... overall project. + Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence,… more
- Panasonic North America (Newark, NJ)
- …optimization of our digital omni-chanel engagement experience, including AI-powered chatbots and live agent chat across the web, plus emerging social media and ... team management for transformational projects across our digital self-support and live agent experience, working closely with our internal team members and vendor… more
- Amazon (Dallas, TX)
- …and implementing at least 2 of the following contact center solutions: IVR, chat , custom reporting, quality management, agent desktop, or workforce management - ... - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service… more
- Revelyst (San Diego, CA)
- …learned knowledge of Foresight Sports and Bushnell Golf product lines. **Customer Support Agent :** + Initial Responders: + Phones, Chat , Email & Online Tickets ... every segment of the market.** Our team is looking for a Customer Support Agent to be the initial point of contact, qualify the customers report, request additional… more
- Revelyst (San Diego, CA)
- …shooting skills and learned knowledge of Foresight Sports Product lines. **Customer Support Agent :** + Initial Responders: + Phones, Chat , Email & Online Tickets ... vertically integrated solutions for every segment of the market.** **Customer Support Agent :** To be the initial point of contact, qualify the customers report,… more
- Conduent (San Antonio, TX)
- …department supervisor(s) direction, CCA III will assist with supervisor calls and callbacks, agent chat assistance and any other related task. **What you get:** ... volume is required. + Assists with supervisor call backs + Assists with agent chat assistance + Assists with the call center floor to assist representatives with… more
- Meta (Austin, TX)
- …Manage workforce optimization implementation for key business shifts and transformations (eg, Chat and Agent Profile Up-leveling) 8. Develop forecasting and ... staffing methodology for emerging inbound and outbound contact channels 9. Manage lifecycle of complex cross-functional programs with considerable impact across multiple organizations **Minimum Qualifications:** Minimum Qualifications: 10. BA/BS in… more
- Philips (Murrysville, PA)
- …customer inquiries, complaints and order requests via telephone calls, Live Agent Chat , Esker and email/fax correspondence; facilitate problem resolution; ... provide information on our products and services; and demonstrate our commitment to customer service by following up on calls and ensuring superior results. + Respond to customer requests and questions regarding service, products and account information.… more
- City of New York (New York, NY)
- …health literature and education materials. The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer service by ... certificates in person, online or via mail. The Call Agent will also guide customers on how to check...will communicate effectively on the telephone and through live chat to handle calls from different workgroups such as… more
- Robert Half Office Team (San Diego, CA)
- …Half is working with a client in San Diego, CA, to fill a Customer Service Agent position. As a Customer Service Agent , you will be responsible for assisting ... customers via phone, email, or chat , ensuring their inquiries are addressed promptly and accurately....customer inquiries and complaints through phone, email, or live chat in a professional and friendly manner. + Resolve… more
- Robert Half Office Team (San Diego, CA)
- …focus on delivering exemplary customer experiences, is seeking a dedicated Customer Service Agent to join their team. This role offers a structured and supportive ... by a flexible hybrid work schedule. The Customer Service Agent will serve as the primary point of contact...positive interactions across various communication channels (phone, email, and chat ). This is an excellent opportunity for individuals with… more
- iPostal1 (Montebello, NY)
- …cutting edge leader in the digital mailbox industry. Full Time Operations Support Agent Montebello, New York We're iPostal1 and we're in growth mode! This is ... Service professionals to support that growth in all locations. The Operations Support Agent will serve as a subject matter expert in specialized services within the… more
- Capital One (Richmond, VA)
- Gen Ops Agent : West Coast, Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts ... concierge, reimagined for the digital age. By harnessing 24/7 chat , AI, and mobile payments, we help our customers...(Regardless of Location): $56,800 - $64,800 for Premium Customer Agent I Richmond, VA: $56,800 - $64,800 for Premium… more
- Mass Markets (Savannah, GA)
- …have established ourselves as a trusted partner in the industry. As a Call Center Agent , you will be either dedicated to a specific project or handle blended inbound ... and outbound phone, chat , and e-mail interactions on behalf of multiple clients....experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment… more
- Robert Half Office Team (San Diego, CA)
- …the biotech industry is looking for a skilled and personable Call Center Agent to join their team. Whether answering inquiries, resolving challenges, or providing ... building positive relationships with customers. As a Call Center Agent , you'll act as the face and voice of...Responsibilities + Answer incoming calls, respond to emails or chat inquiries, and provide accurate, professional, and timely assistance… more
- TTEC (Concord, NC)
- …with TTEC's award-winning employment experience. As a **Licensed Property & Casualty Insurance Agent ** working **onsite in Concord, NC** you'll be a part of bringing ... leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start… more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... Travel: Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) Service Desk which… more
- Lithia & Driveway (Dallas, TX)
- …worldwide representing over 50 brands in 3 countries! We're Hiring! Sell Agent - Customer Experience Schedule: Tues-Sat, or Sun-Thurs. shift option available ... Pay: $22.00/hr. + Bonus Location: 14900 Landmark Blvd. Dallas, TX. The Sell Agent - Customer Experience is responsible for delivering customer website support and… more
- Mass Markets (Wichita, KS)
- …efficient manner. You will have the opportunity to become a licensed insurance agent through our industry-leading training. This is an excellent opportunity for you ... (1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or… more
